People and Strategy

What does it take to integrate AI into HR while keeping human judgment at the center of the employee experience? In this episode of People + Strategy, Mo Fathelbab sits down with Becca Boyd, executive vice president and chief people officer at SmartBank, to explore how the financial institution is preparing its workforce for an AI-driven future. SmartBank has 42 branches across Tennessee, Alabama,...

In this episode of People + Strategy, Mo Fathelbab sits down with two HR leaders in healthcare: Jennifer Strauel, chief people officer at Adelante Healthcare in Arizona, and Jonathan Walker, CHRO at Equitas Health in Ohio. They share firsthand examples of how they are using AIto analyze workforce data and standardize HR communications while navigating economic uncertainty, workforce shortages, and...

What if one of the most people-first industries in the worldis also one of the best places to see how AI should, and shouldn’t, be used in HR? In this episode of People + Strategy, Mo Fathelbab sits down with two leaders running HR at top hotel companies to explore how they integrate AI without losing the personal touch guests expect. Hear examples of AI in action from Aka Ali-Kerr, director of HR...

In this special episode, we’re recapping highlights from the SHRM Executive Network’s 2026 Visionaries Summit in Indianapolis. Hear directly from industry leaders, chief people officers, and senior HR leaders about their biggest takeaways from the event, what’s top of mind for them right now, and the ideas they’re bringing back to their organizations.  Couldn’t make it to Visionaries this yea...

What if the best candidate isn’t the one with the strongest resume, but the one who can actually demonstrate the skills the job requires?  In this episode of People + Strategy, Mo Fathelbab sits down with Namrata Kamdar, co-founder and COO, and Abhishek Shah, founder and CEO of Testlify, to explore how organizations can rethink hiring around skills, evidence, and job-relevant assessments. Kam...

In this episode of People + Strategy, we sit down with Natalie Nixon, CEO and founder of Figure 8 Thinking, and author of The Creativity Leap, to explore how leaders can harness creativity and intuition to drive business results. She emphasizes that amplifying human capabilities is critical in navigating an era of AI. Nixon also shares practical techniques, including question storming and doodle s...

How do top organizations solve their toughest leadership challenges when full-time resources are scarce? Some companies are relying on fractional c-suite leaders, seasoned executives who have opted to lend their expertise to companies on a contract basis rather than work full-time for one company.   In a special recording with a live audience for SHRM’s podcast, People + Strategy, fracti...

What does it take for HR leaders to earn a seat in the boardroom? For executives looking to make the move, understanding how to stand out as a board-ready candidate is critical in an increasingly competitive landscape.     In this episode of People + Strategy, we sit down with Debra Boggs, CEO of D&S Executive Career Management, to explore the path from HR to the boardroom. Boggs sh...

What does it take for organizations to turn AI investments into measurable business results? As companies navigate rapid technological change, HR leaders are increasingly using AI to drive efficiency, improve decision-making, and create more strategic impact across the enterprise. These findings can be used to provide HR’s value-add across the c-suite — from conversations with the CFO to the CEO.&...

In this episode of People + Strategy, we sit down with Kathryn Mayer, content specialist at SHRM, to discuss how employee benefits are evolving in 2026. Drawing on her extensive experience reporting on total rewards, Mayer explores how rising healthcare costs, economic uncertainty, and shifting workforce priorities are prompting organizations to rethink their benefits strategie...

HR leaders are reexamining what effective leadership truly means in a rapidly transforming world — particularly as generational differences reshape expectations for how leadership is defined, practiced, and communicated in today’s workplace. This is going to become more important than ever, given the fact that the U.S. labor force demographics are shifting. The fastest-growing segment of the U.S....

In this episode of People + Strategy, we sit down with Kris Bahner, senior advisor for Mars Snacking and former chief global corporate affairs officer at Kellanova, to explore the state of employee retention in 2026. Drawing on a 35-year career with two decades with Kellogg and Kellanova, Bahner shares why staying can be a powerful career strategy in an era defined by job hopping. She explains how...

In this episode of People + Strategy, we sit down with Shawnee Delaney, founder and CEO of Vaillance Group and a decorated former clandestine operations officer with the Defense Intelligence Agency (DIA). Delaney shares why HR leaders are the most underutilized intelligence asset in any organization. She explains her career journey from conducting human intelligence operations in combat zones to b...

In this episode of People + Strategy, we sit down with Jamie Durling, regional Chief People Officer for luxury goods organizations such as Dolce & Gabbana and Moncler. Durling challenges the idea that HR is still earning its seat at the table. Instead, he argues that the opportunity lies in how HR leaders use that seat to orchestrate strategy, operations, and financial performance — especially thr...

This special episode of the People + Strategy podcast features host Carolynn Johnson, president of SHRM CEO Action, in conversation with Annette Tyman, partner at Seyfarth Shaw and chair of the firm’s People Analytics practice group. Together, they unpack what inclusion and diversity (I&D) compliance really looks like in today’s shifting legal landscape. As scrutiny intensifies and expectations ev...

In this episode of People + Strategy, we sit down with Dan Wolf, CEO of leadership consulting company Dewar Sloan and editor of the People + Strategy Journal’s Director’s Roundtable, a regular column in the magazine that features a conversation with corporate board directors about workplace issues. Throughout the conversation, Wolf explores what it takes to navigate today’s increasingly complex bo...

In this episode of People + Strategy, we sit down with Dawn Fay, operational president at Robert Half to unpack what the firm’s 2026 Salary Guide reveals about a cooling yet still competitive HR labor market. As wage growth moderates, Fay explores the growing tension between tighter budgets and rising expectations, where specialized skills in HR tech and analytics still command a premium. She help...

In this episode of People + Strategy, we speak about the ROI of workplace connection with ⁠Tracy Brower⁠, vice president of workplace insights at Steelcase and author of Critical Connections. Brower shares research on the rising loneliness level and its impact on employee performance, retention, and wellbeing. She explores the role that HR leaders can play in intentionally designing systems that f...

In this episode of People + Strategy, we sit down with Jessica Kriegel, chief strategy officer at Culture Partners and author of Surrender to Lead. Drawing on her life’s deeply personal turning points, Kriegel reflects on how learning to surrender reshaped her approach to leadership, accountability, and organizational change. Through candid stories, she challenges traditional assumptions about tra...

In this episode of People + Strategy, SHRM President and CEO Johnny C. Taylor, Jr., SHRM-SCP, talks with renowned business scholar and HR thought leader Dave Ulrich about how and why HR has reached a true inflection point. Ulrich reflects upon his decades of experience to explore how AI, workforce burnout, and rising expectations from boards are reshaping what organizations need from HR today. The...

In this episode of People + Strategy, we talk with Sabrina Minor, VP and chief people officer at George Washington University. Minor shares candid stories about leading HR in a complex, 24/7 campus environment, including how she’s modernizing performance management, succession planning, and workplace flexibility across a five-generation workforce. She also explores how AI and technology can reduce...

In this episode of People + Strategy, we sit down with Drew Holler, former senior vice president of associate experience at Walmart, where he worked for 20 years in operations and supply chain. He’s now the CHRO at the homebuilder Lennar. Holler explains how a focus on process, technology, and first-principles helped Lennar centralize HR, streamline routine work, and redirect teams toward higher-v...

Among SHRM’s 7 HR Trends of 2026 is workforce fragmentation, which is reshaping how organizations structure work, leadership, and culture. In this episode of People + Strategy, Nichole Oocumma, SHRM-SCP, draws on her experience leading HR across healthcare and public-sector organizations to make sense of this reality, exploring how remote, hybrid, and in-person models force difficult tradeoffs — a...

In this episode of People + Strategy, John Bernatovicz, founder of Willory, explores what it means to run HR as a true business function. Bernatovicz shares his journey leading payroll and executive search to building a virtual HR consultancy shaped by personal experience and values. He challenges the view of HR as purely administrative, calling on leaders to adopt an owner’s mindset grounded in f...

In this episode of People + Strategy, Darnell Lee, CHRO for the Chief Administrative Officer, reveals how leading HR for the U.S. House of Representatives means mastering the art of adaptability. With shifting leadership every two years and priorities that can change overnight, Lee has built a culture grounded in agility, excellence, and trust. He shares how competency models, data-driven planning...