Payments Unfiltered

Most merchants think hitting their chargeback target means they're safe. Spoiler alert: they're not. In this episode of Payments Unfiltered, Theo Spyrides speaks with Qi Cao, co-founder and CEO of Chargeblast, to unpack chargebacks, what the Visa Acquiring Monitoring Program (VAMP) actually means for merchants, and why the merchants who manage disputes best are the ones who've already fixed their...

This is Part 2 of our conversation with James Fry, Head of Enterprise Product at Worldpay (now part of Global Payments). Most people know what a PSP does. Far fewer know what it actually takes to build and run one. In this episode of Payments Unfiltered, Theo Spyrides, VP of Product at Primer, and James pull back the curtain. They discuss: ➡️ What a PSP really is, and how far it's evolved from...

In this episode of Payments Unfiltered, Theo Spyrides, Head of Product at Primer, sits down with James Fry, Head of Enterprise Product at Worldpay (now part of Global Payments), to explore how merchants have evolved their approach to payments, and what that means for the payment providers supporting them. They discuss: The shift away from treating payments as a commodity Why enterprise merchants a...

In this episode of Payments Unfiltered, Theo Spyrides, Head of Product at Primer, is joined by Will Artingstall, Global Head of Digital Asset Payments and ecommerce Services at Citi. Will shares how Citi is working more closely with enterprise merchants as payment flows become more complex and new rails begin to emerge. They discuss how large organizations are approaching these changes in practice...

In this episode of Payments Unfiltered, Theo Spyrides, Head of Product at Primer, sits down with Jeff Otto, CMO at Riskified, to explore what happens when software starts acting on behalf of customers and what that means for risk, fraud, and merchant exposure. They discuss how agentic commerce changes who initiates a transaction, how trust is established, and why introducing an agent into the flow...

Payments aren’t just infrastructure in gaming, they’re critical to the industry’s growth. From local wallets and currencies to mobile browser checkout, the way players pay now decides how studios scale. In this episode of  Payments Unfiltered , Berkley Egenes, Chief Marketing & Growth Officer at Xsolla, joins host Theo Spyrides to outline a practical playbook for global game monetization. Toge...

Low fraud and chargeback rates? Great. But what if it’s costing you customers? In this episode of Payments Unfiltered, host Theo Spyrides is joined once again by Galit Shani-Michel, VP of Emerging Products at Forter, to explore the hidden risks of a “zero fraud” mindset. From KPI misalignment to false declines and friction-filled 3DS flows, Galit explains how well-meaning fraud strategies can quie...

In this episode of Payments Unfiltered, Theo Spyrides speaks with Natasha de Terán, author of The Payoff and former Head of Corporate Affairs at SWIFT, about the hidden complexity behind everyday transactions.

In this episode of Payments Unfiltered, Theo Spyrides sits down with André Moeller, Payments, Risk, and Fraud Professional Lead at Elli (Volkswagen Group’s energy and charging solutions provider). They explore the key strategies for setting up payments correctly, including: Defining the optimal payment flow: Understanding the difference between Customer-Initiated Transactions (CIT) and Merchant-In...

Fraud is evolving, and merchants can’t afford to fight it alone. In this episode of Payments Unfiltered, our host, Theo Spyrides, speaks with Galit Shani-Michel, VP of Payments at Forter, to discuss the rise of AI-powered fraud, the growing threat of friendly fraud, and why false declines cost businesses more than they realize. They also discuss why traditional fraud rules no longer work, how merc...

Join host Theo Spyrides as he dives deep with Michaela Weber, SVP & GM of Payments & Global Business Development at BigCommerce, to reveal how partnerships are reshaping the payment ecosystem. Discover how these alliances are fueling innovation and unlocking massive value for merchants. Theo and Michaela also discuss the breakthrough ecommerce trends and cutting-edge tactics merchants use...

Join host Theo Spyrides as he sits down with Parvinder Dahri-Cooper to explore her extensive experience in the payments ecosystem. Parvinder shares insights from her pivotal role in taking Worldpay to IPO and discusses her impactful efforts in driving diversity, equity, and inclusion (DE&I) within the fintech industry. Discover why fintech must champion diversity and how it can lead the charge...

Rob Moffat, a partner at Balderton Capital, joins Theo Spyrides to discuss his journey into the VC space and his passion for payment and fintech innovation. He also discusses the trends He believes have shaped the payment industry in the last five years, how He spots and evaluates promising payment startups, and the essential skills and traits that payment entrepreneurs need to thrive.

Primer CEO & Co-Founder Gabriel Le Roux speaks on the Payments Unfiltered Podcast about his journey in payments, his experiences founding a successful start-up, and the evolution of the payments ecosystem over the past decade and where it’s going.

Join Theo Spyrides, Head of product at Primer for your much-needed dose of honest payments chat. In each episode Theo will dive into the payments ecosystem, exploring the personal journeys of those at the coalface, attempting to answer the big questions that’ll define where the ecosystem is heading, and, of course, have some fun along the way.