Pax8 TSP Talk

James Davis the Director of the Pax8 Academy in Asia hosts Charles Tomeo from Rewst to talk through how to successfully leverage an Automation Platform to increase efficiencies in your business and deliver an improved client experience. Charles talks us through the process to adopt and implement automation so that you gain the benefits from modern technology in your business.

James Davis the Director of the Pax8 Academy in Asia hosts Anne Hall from IT Agree to talk through the critical need for us all to have modern contracts to not only legally protect us and our clients, but to improve clarity in our partnership Anne talks us through different contract structure methodology, how to go about the contract creation process and then how to discuss contracts with clients.

James Davis the Director of the Pax8 Academy in Asia hosts Dan Williams from Without Fear to talk through the challenges facing TSP Owners, Leaders and their Staff when it comes to Mental Wellness Dan talks us through his own story, and how talking about mental wellness removes the stigma and helps the healing process. He speaks to us about finding identity outside of work and valuing your time cr...

James Davis the Director of the Pax8 Academy in Asia hosts Michelle Accardi from Liongard to talk through the challenges facing TSPs with rising compliance requirements Michelle talks us through the need to properly inventory hardware and software assets, configuration drift and how these align to cybersecurity frameworks to mitigate risks

James Davis the Director of the Pax8 Academy hosts Robert Zulueta from ConnectOS to talk about how to successfully utilise overseas resources Rob talks us through what to know when looking at outsourcing vs offshoring, what to look for in due diligence, the cultural differences and how to get the most success of this initiative

James Bergl the VP of Communities & Ecosystems hosts James to talk through the challenges TSPs are facing when it comes to the market changes and the impacts to their financial performance James talks us through the macro market conditions, what affects this is having on our businesses and the opportunities we have to leverage systems in our business to gain efficiencies and increase profitabi...

James Davis the Director of the Pax8 Academy hosts Stuart Applegate from IT Nation Evolve to talk about the value of joining a peer group community to get involved in supporting others Stu talks us through the impact of joining a peer group, what qualities to bring and what you get out of it

James Davis the Director of the Pax8 Academy hosts Larry Corbin from MSPCFO to talk about the value of understanding your financials and important operational metrics Larry talks us through what we should be looking at and how, plus what sort of levers there are for improvement

James Davis the Director of the Pax8 Academy hosts Greg Sharp from Zen Contract to talk about how mature contract management not only improves the value of your business but improves relationships with clients. Greg talks through what the best practices are for presenting contracts, managing renewals and price rises.

James Davis the Director of the Pax8 Academy hosts Ian Bennett from Custom365 to talk about the opportunities to elevate ourselves and provide extraordinary value to our client through process automation in Microsoft Power Automate Ian talks through how to have conversations with clients, identify opportunities and how to get started in the Power Automate world.

James Davis the Director of the Pax8 Academy hosts Wim Kerhoff from TopLeft to talk about the common mistakes that technology business makes that hurt their bottom line. Wim talks through the project flow and the components when not done correctly cause low profitability.

James Davis the Director of the Pax8 Academy hosts Amy Bergl from Moxie Insights to discuss the opportunity for TSPs to utilise events as a focal point of their marketing strategy to better engage not only prospects, but existing clients. Amy steps through the key components that you need to account for when planning out events from her vast knowledge having managed some of the premier technology...

James Davis the Director of the Pax8 Academy hosts Gurunath "Guru" Hari from Emineo Pursuits to talk about employee wellbeing is impacting your business performance. Guru talks us through what wellbeing means and the practical/logical steps to develop a wellbeing culture in your business to look after your people and improve overall results for the business.

James Davis the Director of the Pax8 Academy hosts Lauren Keeves from B2Me Marketing to discuss what Technology Businesses are doing wrong when it comes to marketing and what they should look at to be more successful at getting measurable results over the long term

James Davis from the Pax8 Academy hosts Andrew Hunt from GetKambium to talk about what good account management looks like and the need for Technology Solutions Partners to monetise the high level advice that we have been giving away under free "vCIO" services in our traditional service packages.

James Davis, Director of Academy APAC, and David Jackson, Managing Director at Ripped Orange, dive into Training and Enablement. Often, TSP's focus goes to the technical delivery and miss the mark with Business ROI. Dave shares insights into how training can lift your revenue and impact on your clients as you deliver projects that change how the end users undertake their day to day work to pro...

James Davis, Director of Academy APAC, invites guests Tim Stephinson (COO) and Andrew Bremner (Managing Director) of SherpaTech, to share what technology companies should be thinking about when it comes to insurance and the kind of relationship they need to be having with their Advisors.

Nigel Moore, founder of The Tech Tribe, shares his thoughts on the TSP space, his experience selling his MSP, and more with host James Davis, Director of Academy APAC.

James Davis, Director of Academy APAC, invites guest Ben Town, CEO of Hosted Network, to share how TSPs can leverage Telco opportunities to drive revenue growth.

James Davis, Director of Academy APAC, and Jeremy Balius, Managing Director at Filament, dive into Marketing Development Funds. Often, TSP's focus goes to sales. Jeremy shares the value of investing in marketing for TSPs, how you can differentiate yourself and build trust with your customers through communications, and the opportunity for TSPs in this space.

James Davis, Director of Academy APAC, welcomes guest Mark Ghaderi, Managing Director & CRO of Vital Strategies, to the show. Based in Singapore, Mark expounds upon the diversity of the TSP space in SE Asia, the ample opportunity the region holds, and the challenges the different markets face.

Paul Sargeant, Founder of Sales Director Central, joins James Davis, Director of Academy APAC, to discuss all things sales. He explains what a strong sales team looks like, examples of ideal interactions with your client, how to make your sales team more efficient, and more.

James Davis, Director of Academy APAC, and Elliot Seeto, Solutions Engineer, sit down to discuss security solutions－where to start, next steps, the need for frameworks, and more.

James Davis, Director of Academy APAC, is joined by Maria Armstrong, Operations Coach, to discuss the ambiguity around sales roles and responsibilities for TSPs. They dissect the differences between BDMs and account managers, which personas are best suited for these roles, and how creating alignment with your sales team is essential for business growth.

ISO27001 is a globally-recognised standard for information cybersecurity. Jason Maricchiolo, Senior Lead Implementor and Auditor at ISO365, explains to James Davis, Director of Academy APAC, everything TSPs need to know about getting ISO-certified.