Pax8 Academy Live

In this episode of Academy Live, Pax8 welcomes Larry Cobrin, Founder and CEO of MSPCFO, to break down how MSPs can improve profitability by treating their client base like a portfolio. Larry explains the portfolio approach to identifying top and bottom performing clients, digging into why performance varies, and making data-driven changes that improve margins. 🔑 Key Topics Covered: ✅ Treating cl...

In this episode of Academy Live, we pull back the curtain on how Pax8 Academy is integrating AI into our training programs while keeping human knowledge and experience at the core. Amanda Glidden shares real examples, including a Synthesia-powered demo, and explains the considerations every business should make before leaning too heavily on AI. We’ll also explore insights from the Pax8 Agentic Inf...

In this episode of Academy Live, we welcome Pax8 Strategic Consultants Sophie Dowsett Smith and Limara Thorne to celebrate the launch of their new podcast, Athena Rebels. Athena Rebels challenges the status quo. How? By exploring the real issues women face in tech, media and modern workplaces, with Sophie and Limara weaving humor, honesty, vulnerability and lived experience into conversations that...

What if you had a GPS for growing your MSP? That’s exactly what Pax8 Guided Growth delivers. Welcome to Academy Live! In this episode, we’re breaking down how Data and AI Guided Growth helps you take control of your journey, so you can stop reacting and start leading. Whether you're just starting to explore AI or ready to bring a data-driven solution to market, we’ll show you how to build confiden...

Join us on this episode of Academy Live as we dive into the art of crafting a marketing strategy for MSPs that drives meaningful change and impact. Our guest, James LaVine, shares invaluable insights on how to identify the change you bring and translate it into a powerful marketing approach. 🔎 Key Topics Covered: ✅ The key components of developing a comprehensive marketing strategy ✅ Understand...

Ready to see the future of the Pax8 Marketplace? 🚀 We've got you covered... Welcome to Academy Live! From public storefronts designed to attract new customers, to a roadmap packed with innovation, this episode gives you a glimpse at how partners can take real action today to grow faster, connect smarter, and evolve into next-gen providers.  🔑 Key Topics Covered: ✅ Public storefronts: what they...

Welcome to Academy Live! In this episode, we invite Eliott Chandler and Christopher Kirby to dive into getting started with Microsoft Azure. Through this episode, viewers should walk away with an understanding of Azure's ecosystem and an understanding of how Azure can boost your business. 🔑 Key Topics Covered: ✅ What is Azure? ✅ What is the basic use of Azure? ✅ The value of building an Azure...

Join us for another episode of Academy Live as we dive into the complex world of taxes for managed service providers (MSPs), featuring esteemed guest Bradley Gross. Tax season is coming, so in this conversation we'll explore key considerations and practical tips to help MSPs navigate tax-related challenges and ensure compliance with regulations. 🔎 Key Topics Covered: ✅ Nuances of interstate taxa...

You’ve got questions — and we’ve got answers. Welcome to Academy Live! In this episode, Rex Frank, Chris Kaiser, and Bessie Nolan tackle the questions they get asked all the time — from how to start your MSP, to building a winning stack, joining peer groups, getting security coaching, and where to find legit business mentorship. 🔑 Key Topics Covered: ✅ How to start and scale an MSP ✅ Pax8 Acade...

Welcome to Academy Live! In this episode, we invite Juan Fernandez, Channel Chief at SuperOps to deep dive into how MSPs should be leveraging AI. Join us for a journey into the future as we discuss how to prepare and evolve in this ever-changing landscape. 🔑 Key Topics Covered: ✅ The future of MSPs and AI ✅ AI Enabled Hardware ✅ How are we using AI in a meaningful way? ✅ How to use AI effecti...

In this episode of Academy Live, we’re joined by Jaime Gonzalez, CISM and Head of Client Partnerships at OttimoCyber.com, to break down how cyber liability works, common misconceptions about policy coverage, and how to approach the conversation with your clients—especially before a breach occurs. If you've ever heard a client say, “I’ve got cyber insurance,” and left it at that, this is a must-wat...

Pax8 Voyager Alliance has officially launched! Curious about how the Pax8 Voyager Alliance can fuel your success? We’ve got you covered… Welcome to Academy Live! Craig Donovan, Chief Experience Officer at Pax8 joins us to demonstrate how this innovative partner program is designed to grow with your ambitions, offering a scalable, strategic path to growth and retention with tailored tiers deliverin...

In this episode of Academy Live, Zac Paulson, Director of Product and Strategy at ABM Technology Group, shares the compelling case study of how TrueIT launched TruNorth—a new business created by collaborating with MSPs to deliver services beyond the traditional scope. You’ll hear how TrueIT identified unmet market needs, developed unique solutions, and built high-trust relationships with MSP partn...

Are you ready to elevate your MSP business and mindset? We’ve got you covered… Welcome to Academy Live! Today, we chat with Damien Stevens, the host of the MSP Mindset Podcast: The podcast for MSP owners and CEOs looking to elevate themselves and their MSP by improving their mindset. In this episode, Damien will share his insights from his journey of interviewing the 100 largest and fastest-growin...

Are you ready to elevate your MSP business and mindset? We’ve got you covered… Welcome to Academy Live! Today, we chat with Damien Stevens, the host of the MSP Mindset Podcast: The podcast for MSP owners and CEOs looking to elevate themselves and their MSP by improving their mindset. In this episode, Damien will share his insights from his journey of interviewing the 100 largest and fastest-growin...

Are your financial statements set up for success? 📊 In this episode of Academy Live session, we’re breaking down best practices for organizing your financial data to align with industry standards. Join Chris Brown, Executive Coach at Pax8, as he walks you through: ✅ Why structuring financial data by Business Units matters ✅ How to allocate fully loaded labor costs for accurate margins ✅ Creati...

Planning to attend an upcoming conference? We’ve got you covered… Welcome to Academy Live! Join Bessie as she walks through key strategies to help you get the most out of any conference experience. In this episode, we’ll cover everything from choosing the right conference to attending, to tips for travel, and how to maximize networking and learning opportunities. 🔑 Key Topics Covered: ✅ How to c...

Not sure which professional development path is right for your role? We've got you covered... Welcome to Academy Live! In this episode, Bessie breaks down the ideal learning paths tailored to your specific role within your company. Whether you’re a service manager, engineer, project manager, or in sales and marketing, discover the exact Pax8 Academy courses you should take to boost your skills and...

The hiring landscape is evolving, and staying competitive in 2025 which means companies need to have a solid recruitment strategy. Don’t know where to start? We’ve got you covered… welcome to Academy Live! In this episode, we’ll break down the key elements of attracting and retaining top talent, while also optimizing your hiring process. 🔑 Key Topics Covered: ✅ Creating a strong job brief ✅ Sal...

Running a profitable MSP business isn’t just about great service—it’s about strategy. In this episode of Academy Live, we’re joined by one of the industry’s most experienced MSP authorities, Erick Simpson of Channel Mastered to break down the key elements that make up MSP profitability. 🔑 Key Topics Covered: ✅ Strategies for running a profitable MSP business ✅ The importance of pricing and cost...

In this episode of Academy Live, we are talking all about Dynamics 365 Business Central with special guest Robert Pope, the VP of Business Applications at Pax8. Learn how this all-in-one business management solution can streamline your operations, enhance productivity, and drive growth for your business. 🔑 Key Topics Covered: ✅ Overview of Dynamics 365 Business Central ✅ Key features and benefi...

Ready to take your business to the next level? We’ve got you covered… Welcome to Academy Live! In this episode, we dive into all that Pax8 Academy has to offer, giving you the tools and support you need to propel your MSP forward. From on-demand learning to expert business coaching, discover how Academy helps you sharpen your skills and grow your business in today’s competitive landscape. 🔑 Key T...

Are you working in your company, but not on your company? We've got you covered! Welcome to Academy Live! In this episode, we chat with Oli Thordarson, President & CEO of Alvaka, to explore the critical steps in growing and maturing your business. 🔑 Key Topics Covered: ✅ The importance of focusing on your value proposition over just your tools ✅ Crafting a forward-looking org chart that sup...

Welcome to Academy Live! In this episode, Brittan Trembley Benton joins us to chat about the best of Copilot. 🔎 Key Topics Covered: ✅ What is Copilot? ✅ Key Features of Copilot ✅ How to Use M365 Copilot ✅ Is Copilot Worth the Hype? ✅How Should MSPs be leveraging Copilot? 👥 Join us as we navigate the intricacies of M365 Copilot, empowering MSPs to leverage the latest technologies and securit...

🗓️This week on Academy Live we will delve into the intricacies of account management for MSPs. Join our esteemed special guest Zac Paulson from ABM Technology Group, as he unravels the secrets to optimizing your account management processes. 👤 Zac Paulson brings his wealth of experience from ABM Technology Group to the forefront, sharing invaluable insights on how to enhance efficiency and produc...