Partners2Success The Podcast
Partners2Success: The Podcast
We're excited to bring you Partners2Success: The Podcast, hosted by Lloyd Cross! This podcast is all about you—our amazing travel agents who want to level up your skills and grow your business. In each episode, we’ll introduce you to our incredible trade team, some fantastic travel industry experts and successful agents—who are ready to share their secrets and insights. Enjoy!
Be sure to visit the podcast's website and support the creator: podcasters.spotify.com
Author
Partners2Success The Podcast
Category
Podcast website
Latest episode
Jun 12, 2025
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Episodes
33. LLOYD CROSS: "We are very TRANSPARENT, GENUINE and what YOU SEE is what YOU GET" 12.06.2025 1:01:45
You asked… we delivered! It’s finally Lloyd’s turn in the hot seat — and who better to do the interviewing than our very first podcast guest, Don Bircham, Owner of Hays Travel Mold! In this final episode of the series, we’re going out with a bang: 🔸 Lloyd shares his story (yes, accents and all!) 🔸 Our exciting new initiative to help travel agents grow on the high street 🔸 Don takes a trip down...
32. DAME IRENE HAYS: "EVERY single person at Hays Travel is IMPORTANT to me" 05.06.2025 40:54
In the penultimate episode of Season 1, Lloyd is joined by Dame Irene Hays, Owner of Hays Travel, for a truly special conversation recorded at the ITT Conference in Sardinia. Dame Irene shares the inspiring story of how Hays Travel was founded in 1980 with her late husband John, starting with just one shop, two members of staff, and first-year sales of only £812. Fast forward to today, the busines...
31. HOLIDAYS BY DESIGN: "We would be NOTHING without our TEAM" 29.05.2025 54:16
Holidays by Design share the inspiring journey of turning a dream into reality. Listen to how they found their fate on the sunny side of the street and how they hit the ground running despite unexpected challenges - including some opening day drama. Hear all about their fast-paced decision making and the story behind how Holidays by Design got its name!
30. CLAIRE EVANS: "I want us to create a platform for INDEPENDENT SUCCESS" 22.05.2025 41:18
Lloyd is joined by Claire Evans who discusses her inspiring 26 years in the travel industry, whose career journey has taken her from her time at Britannia to Chief Operating Officer at The Midcounties Co-operative. Plus, Claire lets us in on her once-a-year spontaneous trips, that have taken her from climbing Machu Picchu to seeing gorillas in Uganda! Listen now...
29. KARL DOUGLAS & KELLY CHEESMAN: "We WANT people to walk into our shop and say WOW" 15.05.2025 54:12
Lloyd chats with Karl Douglas and Kelly Cheesman, Directors and Co-Owners of Beverley Travel. They discuss how their ambitious vision led them to be crowned UK & Ireland’s No.1 Agency in TTG’s Top 50 Travel Agencies 2023 and how they continue to go above and beyond for their customers through their exclusive VIP club.
28. JADE EVERS: “EVERYTHING we do, is how we can HELP a TRAVEL AGENT” 08.05.2025 30:40
Lloyd is joined by Jade who is back from maternity leave, so there's no better time to tune into the podcast to hear her incredible journey! Tune in to hear about... How Jade met Lloyd 10 years ago Starting out as an apprentice at Co-operative travel Stepping into the role of Customer Service Manager Her passion for learning and love of holidays Transitioning from on the road to office based w...
27. ANDY NELSON & CRAIG WEATHERILL: "We don't work with other operators like we do Jet2holidays!" 01.05.2025 53:57
Lloyd is joined by long time friends Andy Nelson and Craig Weatherill, the dynamic duo behind two of the most respected independent agencies in the travel industry - Admiral & Craig Travel. What began with a spark of inspiration from Andy's dad in Tenerife has grown into a 23 year journey of friendship, business and high street success. Tune in to hear about... Andy's leap from civil e...
26. DAVE & NICOLA PALMER: "Our BIGGEST COMPETITOR is OURSELVES" 24.04.2025 41:53
Lloyd is joined by Dave and Nicola Palmer, owners of Perfect Getaways. From launching two retail locations on the same day to introducing an innovative all-inclusive bar concept for customers, they share their inspiring journey of building a thriving travel business. You won't want to miss it...
25. AMANDA MATTHEWS: "If you LOVE what you DO, that PASSION SHINES through" 17.04.2025 37:23
This week on the podcast, Lloyd sits down with Amanda Matthews, Owner and Managing Director of Designer Travel. Tune in to hear all about the highs and lows of specialising in the luxury travel market and the importance of taking chances and stepping outside your comfort zone. Plus, the “karaoke queen” gives Jess Glynn a run for her money by closing the podcast with a special farewell song! You wo...
24. TIM BARTON-KNOTT: "That SMALL agent today could be a BIG agent tomorrow" 10.04.2025 47:25
In our latest podcast episode, Lloyd is joined by Tim, Owner of Barton-Knott Travel, a multi-award-winning travel expert who runs one of the UK’s leading independent travel agencies. From taking fan clubs on tour (can you guess who's?) to opening his first travel agency within Next, Tim shares valuable insights on the importance of having Jet2holidays branding in store, marketing strategies,...
23. TRICIA HANDLEY-HUGHES: "We DON'T all wear TWO HEADS at InteleTravel" 03.04.2025 46:38
Lloyd is joined by Tricia Handley-Hughes, Managing Director of InteleTravel UK, to discuss leadership and lessons learned from a career spanning over 40 years in travel and hospitality. When Lloyd featured on the InteleTravel podcast that Tricia helped set up, it sparked the idea to start our own - and now she’s here to share her insights! Here’s a sneak peek of what you’ll hear about: ✅ Which jo...
22. IAIN KIRKBRIGHT: "If you DON'T TRY something, you'll NEVER KNOW" 27.03.2025 31:00
What does it take to rapidly grow a travel agency in just five years? Lloyd sits down with Iain Kirkbright, co-owner of Sunlounger Travel, to uncover the strategies, innovations, and passions driving his success. Here's a sneak peek into this episode’s conversation... ✅ The secret to scaling and adapting in a fast-changing industry ✅ How a Jet2holidays Digital Display Advertising Screen has boos...
21. SIMON MARSHALL: "Always STRIVE to ACHIEVE what it is that YOU want to ACHIEVE" 20.03.2025 51:51
"Give the fans what they need, Lloyd!" - and that's exactly what we've done! In this week's podcast, Lloyd sits down with Simon Marshall, National Sales Manager at Jet2holidays. With over 12 years of working together, they’ve got plenty to chat about! Here's a sneak peek at what’s in store... ✅ Was Simon really the youngest travel agency manager ever? Can you beat his re...
20. JAMES MALYON on how to MAKE yourself MORE VISIBLE 13.03.2025 46:24
Lloyd is joined by James Malyon, Director of Digital at Jet2holidays, for an insightful discussion on the new era of technology and its impact on our travel agent partners. Following his highly praised presentation at the Jet2TimeMachine Conference, we couldn’t wait to have him on the show! They dive into: ✅ The power of website speed and its effect on conversion rates ✅ How his team enhances th...
19. JOE BIGGS: "If you DON'T ASK for the sale, SOMEONE ELSE WILL" 06.03.2025 43:42
Lloyd welcomes Joe Biggs, the UK’s top Jet2holidays homeworker, to Holiday House for this week's episode of Partners2Success: The Podcast. From his days as cabin crew to becoming a leading travel agent, Joe shares his incredible journey and passion for the industry. They also explore how award wins and engaging marketing strategies fuel demand in travel. Stay in the know - hit follow now and never...
18. MARK JOHNSON: "This is the BEST podcast EVER!" 27.02.2025 1:11:49
Lloyd is joined (once again!) by Mark Johnson, Director at Polka Dot Travel. After a Groundhog Day moment with a failed first recording, they’re back and ready to dive into Mark’s journey in the travel industry. They also discuss the importance of high street presence and reveal why a strong team and customer service is the heartbeat of travel. Don’t miss out—subscribe now and never miss an episod...
17. DAVID CHAMBERS & JUDITH ALDERSON: Welcome to the DAWSONS FAMILY 20.02.2025 26:39
Join Lloyd as he heads up to the North East for an insightful conversation with Judith Alderson, Commercial & Corporate Director, and David Chambers, Director of Business Development at Dawson & Sanderson. They share the story behind 'The Dawson Family Ethos' and dive into the values that shape their business. Plus, Lloyd and David bond over their shared love for music and swap som...
16. DAVID NEILL: The PUZZLE of PLANNING 13.02.2025 45:17
It’s time for another exclusive insider’s look at Jet2holidays, and we’re excited to welcome David Neill, Corporate Affairs & Sustainability Director at Jet2holidays, to this week’s episode of Partners2Success: The Podcast. Tune in to hear David share his insights on the importance of planning, the role of charters and special flights, and dive into our sustainability strategy. Don’t forget to...
15. MICHELLE VAN SPRANG: This is WHY you should APPOINT AN APPRENTICE 06.02.2025 35:08
As National Apprenticeship Week approaches, we’re excited to welcome Michelle Van Sprang, Managing Director of AS Training, to this week’s episode of Partners2Success: The Podcast. Michelle is a driving force behind supporting the next generation of talent entering the travel industry through apprenticeship schemes. Whether you're a business owner considering bringing an apprentice onto your team,...
14. GARY LEWIS: "The common theme is passion" 30.01.2025 48:24
We’re excited to welcome Gary Lewis, CEO from The Travel Network Group (TTNG) to this week’s episode of Partners2Success: The Podcast. Lloyd and Gary take a deep dive into the incredible growth of TTNG and the importance of listening in leadership that Gary swears by. Plus, if you want to find out what are the common traits of a successful travel agent - tune in! Subscribe to our channel so you ne...
13. LUCY HUXLEY: "That was the making of me" 23.01.2025 48:18
We’re thrilled to welcome Lucy Huxley, Editor-in-Chief at Travel Weekly to this week's episode of Partners2Success: The Podcast! They spill the behind-the-scenes secrets from The Globe Awards, including lost trophies, celebrities off-stage and heel struggles! She also shares some of her career highlights and reveals why building trust makes better stories. This is one you won't want to mis...
12. ASH MCLOUGHLIN: "I'm going to blame travel agents for that" 16.01.2025 52:19
Lloyd and Ash McLoughlin, Business Development Director at Iberostar, UK & Ireland, are here to brighten up your January! Join them as they reminisce about various embarrassing moments over the years, including Lloyd's cameo as Stavros Flatley, Ash's celebrity fails and embarrassing forfeits. Plus, they share insights on why they both decided to launch a podcast, specifically for our travel ag...
11. ALAN CROSS: Peaks Special 02.01.2025 51:44
What better way to start the new year than launching our Peaks Special podcast episode! Lloyd is joined by the guest you've all been waiting for...Alan Cross, Director of Travel Agent Relationships at Jet2holidays . Tune in as they explore all the exciting details of our exclusive travel agent campaign, One Step Beyond, reveal all about The BIG Jet2 Sale , and discuss why this Peaks season is...
10. CHRISTMAS SPECIAL: A roundup of our BEST BITS 26.12.2024 32:44
Santa’s been busy, and he’s dropped something extra special this festive season – Partners2Success: The Podcast - Christmas Special! In case you’ve missed any of our past episodes, we’ve put together a festive roundup of the very best moments. From Zoe Towers, our Head of Product, sharing how we choose new destinations, to Jacqui from Buckley Travel revealing why she bought a sunbed shop during lo...
9. Being PICKY is a POSITIVE: Tony Mann, Owner of Idle Travel 19.12.2024 55:13
Our final guest of 2024 is none other than Tony Mann, Owner of Idle Travel. A long-time friend and valued partner of the team since day one, Tony shares the story behind building his successful agency and his vision for its continued success. He also opens up about the close-knit, family-like culture within his team at Idle Travel. Plus, he shares his tales of the travel agent team over the past 1...
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