Parking Live

Send us Fan Mail When Hilary Pattermann became Parking Utility Manager for the City of Appleton, Wisconsin, she inherited aging infrastructure, outdated technology, and customer processes that no longer served the public well. Instead of waiting for major capital projects, she focused on something more immediate: removing everyday friction for customers.  In this episode of Parking Live , Hilary j...

Send us Fan Mail The parking industry is rapidly evolving—but is consolidation helping or hurting innovation? In this episode of Parking Live, Jade Neville and Matt Darst sit down with Nick Stanton, Managing Partner at Athena, to explore one of the industry's most important debates: the rise of vertically integrated parking technology platforms. Nick shares insights from nearly two decades in...

Send us Fan Mail This week on Parking Live, Jade Neville sits down with leaders from the British Parking Association to explore a simple idea with huge implications: parking should just work.  From too many apps to disconnected systems and confusing user experiences, parking has become unnecessarily complicated for drivers and operators alike. But a growing push around open data standards could fi...

Send us Fan Mail Most people think the future of robotaxis is about better technology. Bern Grush thinks it’s about the curb. In this episode of Parking Live , Jade Neville (Matt's got the week off) explores one of the most overlooked challenges in autonomous mobility: how cities manage pickup and drop-off at scale.  From blocked bike lanes and emergency vehicle conflicts to parking revenue i...

Send us Fan Mail Michael Wiktorko, Interim Head of Parking Services at the London Borough of Hackney, joins Jade Neville and Matt Darst to break down what it really takes to run a modern, high-performing parking operation. Hackney handles more than 8,000 appeals and hearings each month—and consistently ranks among the top-performing London councils, with over 76% of cases decided in its favor at t...

Send us Fan Mail The curb is no longer just a place to park—it’s one of the most contested and valuable pieces of real estate in any city. In this episode of Parking Live , hosts Jade Neville and Matt Darst sit down with Jacob Malleau, Head of Product at CurbIQ, to unpack how curbside demand has exploded—and why cities are struggling to keep up.  From rideshare pickups and last-mile deliveries to...

Send us Fan Mail This episode gets practical. From simple, no-cost changes—like rewriting job descriptions to attract more diverse candidates—to building psychological safety and creating policies that actually support women in the workplace, Jade and Hannah share what works, what doesn’t, and where organizations still fall short. They also explore the power of community: the role of peer networks...

Send us Fan Mail In this special two-part episode of Parking Live , host Matt Darst turns the microphone toward his own co-host, Jade Neville , joined by Hannah Fuller , Director of Commercial Strategy and Partnerships at Unity Five, for an important conversation about leadership, visibility, and opportunity for women in the parking industry.  Together they explore what it really takes to move bey...

Send us Fan Mail What happens when a city stops enforcing parking based on anecdotes — and starts enforcing based on evidence? In this episode of Parking Live , hosts Jade Neville and Matt Darst sit down with Michael Belsky, Comptroller for the City of Chicago, to unpack Chicago’s Smart Streets program and the broader transformation happening behind it. While Smart Streets uses automated camera ve...

Send us Fan Mail Season Two begins with a look back at the conversations that reshaped how we think about the curb — and a clear view of what comes next. What started as a parking podcast quickly became something broader. Because the curb is where safety, mobility, access, technology, and public experience all meet — and where frontline teams do some of the most visible and complex work in our cit...

Send us Fan Mail In this powerful episode of Parking Live , hosts Matt Darst and Jade Neville sit down with one of the most influential voices in UK parking and curbside management: Richard Walker — Head of Strategic Parking, Recycling, Refuse & Fleet; Chair of the BPA Board of Directors; and Past President of the British Parking Association. Richard has been a driving force behind Beyond the...

Send us Fan Mail Parking enforcement is safety work — and in Indianapolis, that truth has reshaped how officers are trained, supported, and protected. In this episode, Jade and Matt sit down with Adam Isen , Director of ParkIndy, for a deep look at one of the most structured and technology-enabled enforcement models in the U.S. Adam shares how ParkIndy built a system that prioritizes deescalation,...

Send us Fan Mail In this episode of Parking Live , co-hosts Jade Neville and Matt Darst sit down with Julie Dixon , a longtime leader in curbside strategy, enforcement innovation, and public engagement. With decades of experience in public-private partnerships, municipal program development, and community outreach, Julie brings a holistic view of what truly drives better parking systems. From data...

Send us Fan Mail In this episode of Parking Live , hosts Jade Neville and Matt Darst sit down with Peter Richards, CEO of Parkalytics and longtime curb management innovator, to explore how aerial data collection and smart analysis are reshaping what’s possible in parking operations. Peter shares real-world case studies—from massive shopping centers to bustling market districts—where drone-based su...

Send us Fan Mail In this episode of Parking Live , hosts Jade Neville and Matt Darst explore how AI and smart video technology are redefining what a car park can be. From streamlining traffic flow to identifying safety risks in real-time, today's parking infrastructure isn't just concrete and signage—it's becoming a dynamic, data-driven environment. Our guest, Jonathan Marshall from...

Send us Fan Mail Show Notes: In this episode of Parking Live , hosts Jade Neville and Matt Darst sit down with Russell Simmons—one of the most respected voices in car park/garage design and construction. As founder of Stripe Consulting and CEO of Ballast Nedam UK, Russell has spent his career improving safety and raising standards across the built environment. From mitigating fire risks in aging s...

Send us Fan Mail What does safety really mean for those on the frontline of parking enforcement? In this second part of our deep dive into frontline safety, Captain Nick Nicholas—an IACP 40 Under 40 award recipient and longtime law enforcement leader—reflects on the risks parking professionals face every day and what it will take to create a true culture of safety. With clarity and candor, Captain...

Send us Fan Mail Show Notes: Episode 1: Frontline Safety, Part I Featuring Charles “Chuck” Billows, Deputy Director, Department of Finance, City of Chicago What does it take to protect the people who enforce the curb? In this first episode of Parking Live , co-hosts Jade Neville and Matt Darst sit down with Chuck Billows , Deputy Director for the City of Chicago’s Department of Finance, to talk ab...

Send us Fan Mail Parking Live is the podcast that looks beyond the meter to explore the systems, policies, and people shaping the future of curbside space. Co-hosted by Jade Neville and Matt Darst—two industry veterans who’ve worked every angle from frontline enforcement to strategic design—this show dives into the real issues facing cities, agencies, and mobility leaders today. From EV fire safet...