Parallel

Knowledge is power—until you forget. In the midst of troubleshooting performance and productivity issues, the team at Zentech found yet another problem – Employees struggling with constant change and not able to leverage the apps they need to get their job done. Across industries, employees are struggling with the relentless pace of technology changes, especially with AI. And I’ve seen it as I tra...

The team at Zentech has been hard at work investigating a murder. This time it's actually time that's the victim, and everyone is a suspect - especially the VDI team. "The Foundation" makes another appearance, and the team gets closer to uncovering the source of many of their recurring IT issues, with the help of an AI assistant and a very persistent DEX team.  Join us for episode 4, The Virtual M...

From Nexthink and the creators of The DEX Show , this is Parallel, one IT story told week by week. Problems don’t happen in isolation. Or one at a time. They happen in parallel. Last week, we uncovered an invisible hand—a saboteur leaving undocumented changes and phantom scripts, wreaking havoc at Zentech. This week we’re shifting our focus to tell the story of something much quieter. Something… i...

From Nexthink and the creators of  The DEX Show , this is Parallel: One IT story told week by week. Parallel is a fictional journey inspired by the popular murder mystery series Serial , which investigates the very real murder of a high school teenager who went missing after school one day. Parallel investigates the mystery of murdered enterprise productivity, now missing at one high tech firm. Th...

There's been a murder at ZenTech, a firm known for it's innovation and cutting edge technology. For weeks, their employees have been struggling. Software crashes, system slowdowns, and inexplicably long response times. Projects delayed. Deadlines missed. And frustration building everywhere. And the problem wasn’t isolated. It was systemic. Yet, no one knew why. Or… at least, that’s what they wante...