OrbisX

OrbisX Off the Clock Show

Business EN ↓ 194 episodes

The OrbisX Off the Clock Show is an informative discussion for detailers and tinters as well as other auto professionals about business, marketing, trends, fun stuff and of course the incredible OrbisX app for detailers and tinters.

Author

OrbisX

Category

Business

Podcast website

orbisx.com

Latest episode

Jul 8, 2026

Where to listen?

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Episodes

Should You Charge Cancellation Fees in Your Detailing Business - Off the Clock Show OrbisX CRM 05.07.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss cancellation fees in your detailing business and whether or not you should charge customers for no-shows or cancels. We also talk about what to do when it rains if you are a mobile detailer while we dropped some gems about business and marketing. It was a fun discussion with...

Getting Over Your Fear and Penguins in a Freezer 28.06.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, discuss getting over your fear of sales and how to build your confidence in selling. We also shared some funny stories, played a fun game of some what if questions and discussed Marty's upcoming Ceramic Snow product from hyperClean. If you have a fear of following up or selling your se...

Focus and Sacrifice to Succeed 14.06.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, discuss detailing groups, recent posts as well as focus and sacrifice. Through sharing personal experiences in building their businesses, learn what it truly takes to manage your business and personal lives to find that sweet spot where you can truly have it all. Focusing in the right...

Do Ceramic Coating Years Really Matter in Detailing? 07.06.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss whether or not years matter for coatings and how you should position yourself as a detailer to sell coatings. We also talked about attendance at detailing conferences and the future of these events and how you can utilize creativity in your marketing to make your business re...

Should You Stop Doing Interiors for Detailing Customers? 31.05.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss reasons why some detailers are shifting in the market to not offer interior services and why others are capitalizing on detailing interiors. We shared some experiences we went through recently from a bout with hummus and trying to use a vacuum without electricity. Marty also...

The Future of Detailing with Robotics and Automation 10.05.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss the future of detailing as robotics, automation and technology continue to improve. We drop some hard-hitting ideas and concepts that are sure to be seen from different points of view and may even seem scary to some that are stuck doing things "the way they've always been do...

Chasing Perfection and Adding New Services to Your Detailing Business 03.05.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss the concept of chasing perfection that holds a lot of detailers and ceramic coating installers back in their business. We also had a great convo about how to add new services to your business while minimizing headaches and barriers to entry with new vertical niches in your d...

Shoot Your Shot - Should You Start a Detailing Business or Work for a Shop? 26.04.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss shooting your shot and starting a detailing business or working for a detailing shop as well as the challenges faced by business owners and how to overcome them by utilizing optimization and tools like OrbisX CRM for detailers. This episode stems from a discussion Marty had...

Avoid Burnout and Upsell Like a Pro 19.04.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss burning out and feeling overwhelmed in your detailing business as well as how to integrate upsells into your sales process and when and how to position your upsells for the greatest chance of success. We also shared some funny Easter weekend stories and laughs and tears abou...

Should You Offer Discounts to Customers in Your Detailing Business 12.04.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss discounts and promos and whether or not you should offer discounts in your detailing business. It was a great discussion with some great tips on how to handle price negotiations with customers and how to properly implement discounts in your business.

How to Handle No Shows, Is Paint Correction Necessary Before a Coating, and Hiring & Taking Time Off 05.04.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss how to deal with no shows and how you can prevent them, hiring staff and how to take time off from your business and we debate whether or not paint correction is necessary before a coating application. It was a great discussion with some great tips and knowledge for every de...

Upsells, Insurance and the Busy Season 29.03.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss the start of the "busy" season for many details, upsells and insurance. Learn what upsells are and how to determine the right upsells for your business and target audience. We also discuss how to transition into upsells during your conversation with customers and the importa...

Your Detailing Business Needs to Adapt with the Economy 22.03.2022

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss how your business should adapt to the new economy to maintain or generate growth and when and how you should take time off and vacation to recharge your batteries. Adapt Your Detailing Business - Off the Clock Show - Season 1 Episode 7

Flat-Rate Pricing vs. Dynamic or Hourly Pricing 08.03.2022

In this episode Shawn Gervais from OrbisX discusses the pros and cons of value-based pricing using fixed or flat-rate values in comparison to dynamic, hourly or unknown pricing that requires quoting everything separately everytime. 

Detailing Business Review and How to Deal with Slow Periods 01.03.2022

Marty Hill from hyperClean joins Shawn Gervais from OrbisX for a business review of a fellow detailers business who is doing everything "right" in terms of marketing, shop setup, staff, processes etc. but he is still struggling to bring in customers. During our discussion we offer up some solutions, ideas and talk about potential problems and pitfalls that can be overcome or avoided. We also discu...

How to Hire a Marketing Company & streamline mobile details 22.02.2022

Today Marty (hyperClean) and Shawn (OrbisX) discuss how to hire a marketing company and what to look for from your marketing company as well as how to streamline mobile detailing appointments.

Should You Offer Discounts 15.02.2022

Should you offer discounts in your detailing business? Join Marty Hill from hyperClean and Shawn Gervais from OrbisX in the discussion about discounts in your detailing business and dealership accounts. Today was a great convo and there is some great advice in this podcast for seasoned and startup detailers. Tune in and enjoy :)

Competition, Setting Goals and What Entrepreneurship Means 08.02.2022

A fun discussion about competition, setting goals and what it means to be an entrepreneur. In this episode, Marty Hill from hyperClean and the Pints & Polishing Podcast sits down with Shawn Gervais from OrbisX to chop it up and have a few drinks.

Maintenance Detailing & MTE 08.02.2022

Marty Hill from hyperClean joins Shawn Gervais from OrbisX to talk about Mobile Tech Expo, marketing and maintenance detailing. Learn some tips and tricks from industry leaders with decades of experience in detailing and business. 

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