SquaredUp

Operationally Intelligent

Technology EN ↓ 6 episodes

Operationally Intelligent is the podcast for technical leaders and practitioners turning observability into business value. In each episode, we dive into real-world use cases, practical strategies, and emerging trends in Operational Intelligence —a data-driven approach that goes beyond observability to support continuous improvement, proactive decision-making, and smarter operations. Through informal, conversational interviews with industry experts, we explore how organizations can harness OI to align operations with business outcomes.

Author

SquaredUp

Episodes

Is your platform team building in the dark? 24.02.2026 37:10

In this episode of Operationally Intelligent, Ricardo Castro explores why so many platform teams fail by building tools nobody asked for. He breaks down the ivory tower mentality that plagues platform engineering, the importance of sitting with developers to understand their real pain points, and how operational data should drive every decision. Ricardo and Adam discuss why DevOps, SRE, and platfo...

Do we really need LLM observability? 24.11.2025 37:59

In this conversation, Karthik Kalyanaraman, Co-Founder and CTO of Langtrace, discusses the evolution and importance of observability in AI, particularly for large language models. He shares insights on the challenges faced by developers in implementing observability, the role of OpenTelemetry, and the significance of standards in preventing vendor lock-in. Karthik emphasizes the need for organizat...

Can DORA metrics transform your team? 08.09.2025 32:24

In this episode of Operationally Intelligent, Nathen Harvey from Google Cloud discusses his journey to leading the DORA team and the significance of DORA in measuring software delivery performance. He explains the core metrics of DORA, the importance of capabilities and conditions for success, and how organizations can implement DORA effectively. The discussion also touches on the role of leadersh...

Mobile Observability: Operational Intelligence in Your Pocket 18.08.2025 39:25

In this episode of Operationally Intelligent, we chat to Hanson Ho from Embrace and discuss the intricacies of mobile observability, emphasizing the importance of user-centric monitoring and the challenges faced in collecting and analyzing data from mobile applications. We explore the role of OpenTelemetry in standardizing observability practices and provide insights into best practices for mobile...

Beyond Metrics: The Real Work of Operational Intelligence 24.07.2025 33:16

In this episode of Operationally Intelligent, we're joined by Stephen Townshend , and we discuss the complexities of operational intelligence, site reliability engineering, and the role of data in making informed business decisions. We explore the challenges of navigating complex systems, the importance of effective communication within teams, and the illusion of control in large organizations. Th...

Insider View: AWS Best Practices for Operational Intelligence 16.06.2025 30:01

In this episode of Operationally Intelligent, Adam Kinniburgh and Michael Hausenblas discuss the nuances of operational intelligence and observability, exploring the importance of learning from incidents, the challenges organizations face in transitioning to operational intelligence, and the role of culture in fostering a supportive environment. They also delve into cost considerations, data stora...