Operating Discipline - Hosted by Terri D. Wilson

What do people remember about a leader long after they're gone? Troy Asberry, Chief Operating Officer at Lion Energy, has spent nearly four decades leading organizations — 22 years in the military and 35 years in business. His answer is consistent and specific: not the growth numbers, not the acquisitions, not the stock price. They remember the fingerprints. In this episode, Troy makes the case th...

What happens when a successful business expands beyond what it truly understands? In this episode of Operating Discipline, Terri Wilson sits down with Todd Dawson, Founder and Managing Partner of WorldBridge Partners, to discuss two costly attempts to enter a new business line that ultimately resulted in a $600,000 loss and years of recovery. Their conversation explores the tension between opportu...

Peter Smith is scaling a $25 million global communications company — through acquisition, across multiple countries, in an industry being reshaped by AI. He makes it sound measured. It isn't. Translate. One provides language services and technology to organizations in regulated, high-stakes industries — pharma, medical devices, legal. The kind of work where an AI translation error isn't a minor in...

Chris Conefry runs a company most people have never heard of — and it may be one of the most human businesses in existence. Gain Servicing operates at the intersection of legal, medical, and financial systems, coordinating care and financing for personal injury patients — people who, in Chris's words, have been through the worst thing of their lives. At 110 employees and $150 million in revenue, t...