Operate Smarter

Every day, professional drivers navigate complex environments with limited visibility. Even the most experienced drivers can’t see every pedestrian and cyclist at once. In fact, 14% of severe large-truck crashes happen due to inadequate surveillance.* In this episode of Operate Smarter, host Hannah Maslar talks with Jason Louis, VP of Safety at Coach USA, one of the largest passenger transit provi...

Drowsiness is one of the leading causes of accidents—and those accidents are often severe.  Drivers who sleep less than four hours are 11.5x more likely to crash than those who get a full night’s sleep, and 17% of all fatal crashes involve a drowsy driver.* In this episode of Operate Smarter, host Cole Jurden talks with Tom Karnowski, VP of EHS at USIC, the largest provider of public utility...

What does it take to keep utility crews safe during everyday work — and in the middle of a hurricane? In this episode of Operate Smarter , host Sean McGee talks with James Banner, SVP of Administration and Safety at Pike Corporation, one of the largest utility infrastructure providers in the U.S. James shares how Pike built a strong, top-down safety culture over the past two decades — and how real...

What does it take to modernize a 105-year-old logistics giant? In this episode of Operate Smarter , host Andrew Ackermann sits down with Michael Keller, Director of Network Solutions-Presort at Pitney Bowes, to find out. Michael shares how Pitney Bowes is using technology to evolve its operations — without losing sight of what matters most: people. From presort services to driver engagement, he br...

About the Operate Smarter podcast: There’s a reason why great operations leaders come from all kinds of backgrounds. Some started behind the wheel; others in finance offices, dispatch centers, or job sites. These diverse viewpoints are powerful — they help us see and solve problems in ways that others can’t. When they’ve personally managed a site, navigated a fleet through extreme conditions, or k...