One Vision Podcast — Fintech, Banking, and AI with Theodora Lau

Faced with persistent economic uncertainties and stagnant wage growth, will fintechs give us hope by bringing us the right product at the right time and empowering customers with more focus on financial well-being and education? In this episode of One Vision — FinTech Fuse! Theo and Stephanie chat with Sebastian Builes, Co-Founder and CEO of Arcum, about his journey from payments novice to fintech...

Data gives us superpower. From how much we spend and where we spend it, to the impact of our dollars on the planet, data tells a story. In an era where consumers are becoming more environmentally conscious, the role that financial institutions can and should play in helping us transition to net zero is more crucial than ever. In this episode of One Vision — FinTech Fuse! Theo chats with Emma...

Are fintechs still eating bankers’ lunch? What roles will big techs play in consumer financial lives? For fintech founders pitching to community banks, what should they be mindful of? In this episode of One Vision — Fintech Fuse! Theo chats with Pam Kaur, Head of Bank Technology at BankTech Ventures, about her role in fostering connections and innovation in the banking and fintech sectors, an...

As banking services grow increasingly digital, how can we best serve the needs of a diverse community and truly make a difference? In a world where everything seems to move at a breakneck pace, leaving behind those who don’t keep up, it is refreshing to witness empathy in action by a true leader who walks the talk and instills hope in others. In this episode of One Vision, Theo chats with Brian Le...

From fintech being perceived as a competitor to a bank, to acting as a collaborator, much has evolved in the past two decades. As we look forward, how do we anticipate the relationship evolving, especially with the likes of Apple making a formidable entrance into the ecosystem? And how should banks respond and adapt to the changing world? In this episode of One Vision, Theo chats with an old frien...

At a time when financial institutions and fintechs are evolving from being competitors to partners, our relationship with financial services providers is changing as well — especially with larger (tech) brands playing a more prominent role in our day-to-day lives. How will this web of relationships redefine the future of financial services? What role will data and emerging technologies play? In th...

How can financial institutions best adapt to the changing world and work faster and better? From enabling wide-ranging digital experience to responding to compliance demands, can you automate the most complex decisioning processes as easily as building with Lego blocks? In this new episode of One Vision, Theo and Barb chat with Emily Bogan and Patrick Rivenbark on redefining process automation and...

The world is changing around us and so are we. Has the financial services industry evolved with time, and how can we think differently about who our customers are and what they need? In this episode of One Vision, Theo and Barb chat with Stessa Cohen , strategic technology advisor and evangelist, on finding the hidden tribes and the future of banking. Will we see more M&A activities? How will...

What exactly is social selling and how does it differ from traditional cold outreach? How can we best leverage our presence and influence on social media to build influence, make connections, grow relationships and trust? In this episode of One Vision, Theo chats with Tim Hughes, social selling innovator and pioneer, and author of “Social Selling: Techniques to Influence Buyers and Changemakers”,...

Right before Finovate Fall, we caught up with Heather Sugg, Executive vice president, public relations and business development of the William Mills Agency, on the past, present, and future of fintech and the evolution of the ecosystem. What does Heather think about the topic du jour: Generative AI and what role will humans play in this future? What trends is Heather most optimistic about and what...

Are you tired of listening to the standard leadership advice? Do you want to navigate the new world of work but unsure how? In this episode of One Vision — Fintech Fuse, Theo chats with Jocelyn Davis about her journey going from corporate life to being an inspirational author and speaker. And here is Jocelyn’s timeless advice: Never underestimate the power of your kind words. Take and give credit...

In a world where everything is software-driven, how do we best harness the power of technology for the greater good? In this episode of One Vision, Theo and Barb chat with Caitlin Long, Founder and CEO of Custodia Bank, a crypto-focused bank that acts as a bridge between traditional finance and digital assets.  As someone who has long been recognized as the torchbearer for the federal regulat...

A new season of One Vision is coming to town, where Theo will be collaborating with the fabulous Barb MacLean and Stephanie Foster.  New episodes will be dropped every Monday at midnight, and the trio will continue the tradition of telling inspirational stories from different corners of the world. Tune in to hear Theo, Barb, and Stephanie chat about their superpowers and wishes for the new se...

Not a day goes by when we don’t hear something about artificial intelligence (AI). From deploying generative AI in the newsroom to using AI to help improve sustainability, there is no shortage of energy and buzz around the emerging technology. When we come to think of it, AI is, and has been, all around us. From the moment we pick up our smartphone and authenticate via thumbprint or facial recogni...

As we move from one tech cycle to another, so much has changed — yet so much has not. We are still faced with many of the same challenges especially when it comes to caregiving and true inclusion. How do we separate hype from reality — and how do we know what is real and what isn’t? What is the best path forward to ensure companies innovate responsibly and what is the government’s role in a f...

Much has been written about AI and the future of work. And there is plenty of hype that resembles more like a comic book than reality. How will this powerful emerging technology impact our day-to-day lives, and is our education system able to equip young people with the skillsets they need to be successful in this future world? In this episode of One Vision (where Theo meets Theo), Theo chats with...

As clients look to consolidate their assets and relationships, what roles do community banks and credit unions play? Can technology be leveraged in a thoughtful way to help these financial institutions create and extend a broader set of solutions to their communities? When smartphones become wallets, who will be there to help consumers establish good financial habits and attain more secure financi...

Healthcare costs in the U.S. are skyrocketing. According to a recent study, 66.5 percent of all bankruptcies were tied to medical issues — either because of high costs for care or time out of work. Nearly 4 in 10 Americans lack enough money to cover a $400 emergency expense, let alone thousands of dollars of unexpected medical bills. It is no wonder that the majority of Americans are behind on sav...

What is the responsibility of the financial services industry — and as a society — when it comes to sustainability? With almost $40 trillion in assets under management, is sustainable investing truly as green as we are led to believe? In this episode of One Vision, Theo chats with Hannah Duncan — the candid and powerful blogger of the year — on green gap and using technolo...

Much has been written about the myriad of payment methods for consumers in the past few years. But not enough has been done to help them manage the increasingly complex landscape of bill pay. Enter Cushion, a fintech company that acts as a one-stop shop for recurring expenses, giving consumers more visibility and control over their bills, including Buy Now, Pay Later. In this episode of One Vision...

While the metaverse and web3 are receiving less airtime compared to the likes of generative AI, the ecosystem is still thriving and rapidly evolving — especially after the Vision Pro announcement by Apple. But what exactly is the metaverse, beyond the hype, and why do we care? In this episode of One Vision, Theo chats with Chris Duffey, author of Decoding Metaverse, on the intersection of AI...

While much has changed in fintech, we can all agree that more still needs to be done. As we pull back the curtain and reflect upon the fintech journey, what are the things we are most proud of? What are the most pressing matters waiting to be solved? Do we know who we are building for and why? In this episode of One Vision, Theo chats with Jas Shah, a fintech lifer and founder, on open banking, su...

AI is becoming a crucial part of our personal and professional lives. With increased adoption, the need to address data bias and privacy is more urgent than ever. In this episode of One Vision, Theo chats with Laura Kornhauser and Deniz Johnson from Stratyfy, on their journey from bias detection and mitigation, to driving greater financial inclusion and mitigating risks for financial institutions....

In this episode of One Vision Arun and Max chat with Abdalla Amjalli and Dimitrios Chatzianagnostou from Outlier Ventures. Outlier ventures are one of the most versatile web3 investors. They also run several incubation and acceleration efforts to help web3 startups. Abdalla and Dimi describe the role of the firm in this space and how they help founders get the basics right while launching their we...

Every day as we navigate from one company to another, consuming one service to the next, we leave behind a long trail of digital exhaust. Do we know how our data travel and where to? Do we truly have control over our data and who can we entrust it with? In this episode of One Vision, Theo welcomes back Joe Toscano, author and international keynote speaker, on data, privacy, and compliance. As for...