One Step Better Podcast

When an issue arises in your business, what tends to be the cause? Who - or what - do you address first? It can sometimes be tricky to figure out the source of an issue, but Matt & Mike believe it comes down to one of these three things: people, process, or tools/tech. Join the conversation today to hear them discuss where to start when problems arise. 

Which is most important to have in an employee - technical expertise or interpersonal abilities? The debate between "soft" skills and "hard" skills has long presented a struggle to employers and leadership teams as they develop their hiring and training practices. With limited time to train and develop, is one truly more important than the other? Listen in to hear Matt and Mike...

Everyone says it: "You people are your greatest asset." But is it true...? Tune in to join the debate, and hear Matt & Mike discuss the problems with and value of this statement.

Hiring is tougher than ever which means retaining your top talent is more essential than ever. How do you do that? A lot of it boils down to appreciation. Join Matt & Mike to discuss the key practices they implement to ensure the team feels seen, valued, and appreciated for the contribution they bring. 

The work hasn't been getting done, so now what? Do you fire them? Or do you just need to develop them a bit more? This is a common dilemma for business owners and one that shouldn't be taken lightly. Join Matt & Mike to discuss the attributes an employee needs to show they're worth developing, as well as the mindset a business owner must have from the get-go. Subscribe & Listen...

You're launching a new product and need some more manpower. You lost a third of your workers and it's busy season. Intentional hiring is important all the time, but what needs to be in place for you to hire well ALL the time? Tune in to hear Matt & Mike discuss some key things to set yourself up for success with hiring, even when your need for a new hire comes out of nowhere.

When you give out bonuses, does it feel like an obligation or a motivation? Everyone loves a good bonus, but as an employer, it’s important to think through what they actually mean to your employees. Join Matt & Mike to discuss how to be purposeful with your bonusing, as well as some non-cash ways to motivate your team to put their best foot forward.  #motivation #bonus #businessowner

We’ve said it before and we’ll say it again - hiring is HARD. But doing it right is crucial to the success of a business, especially a small business! Listen in to hear Matt and Mike discuss the hiring mistakes they’ve made and how they’ve worked to refine their process to bring in the right people.  #hiring #smallbusiness  #businessleadership 

Hiring is harder than ever, ESPECIALLY as a small business. Finding candidates who are flexible and fearlessly self-motivated is even more difficult. Tune in today to hear from Matt & Mike how they communicate the firm’s value in the hiring process, as well as think through the balance of people vs. processes.  #hiring #smallbusiness  #businessleadership 

Profit - it’s the goal of almost every business owner. But it can be a bit of a riddle to figure out. Listen to today’s episode to hear Matt & Mike break down the basics, as well as discuss how pricing your product correctly is essential to getting it right. Subscribe & Listen to the Podcast Featured Article: How Labor Cost Impacts Profitability #smallbusiness #pricingstrategy #profit #pro...

Debt is a tool that can be helpful if you know how to use it. The question is, do you know how to wield it? 🗡 Many business owners and entrepreneurs need to go into debt at some point in their business journey. Today, Matt and Mike share their philosophies about debt and outline the debt decisions they would AVOID every time.  #smallbusiness #debt #businessfinances #businessstrategy

Imitation may be the sincerest form of flattery, but it’s not the best business plan. Listen in to hear Mike and Matt discuss the balancing act of learning from another business’ strategy while setting yourself apart from the competition.  #imitation #businessstrategy #smallbusiness 

We’re back and talking about the most common mistakes we see business owners make! This week, Mike and Matt discuss the pitfall of making short-sighted decisions. Yes, hiring the overdramatic waiter will be a short-term solution to your staffing problem. Unfortunately, it could also mean frustrated managers, exasperated staff, and your fair share of bad Google Reviews. Tune in to hear about how yo...

Is your business ready for year-end? What have you been putting off? The end of the year is an exciting, whirlwind of a time. But it also means a lot of rigid deadlines are fast approaching. Are you ready? Check out today's podcast to hear Matt and Mike discuss the year-end tasks they've been procrastinating, as well as give some advice about whether or not to make that final big company purchase....

From our team to you and yours- Happy Thanksgiving!

What cause are you supporting this giving season? It's true - this is the time of year many of us focus on giving and Thanksgiving. But is this practice regularly incorporated into your workplace culture and events? Turns out, people care about having opportunities to give back within their workplace. Listen in to this week's podcast to hear from Walker Morrow, the product owner of iSolved's Givin...

Are you certain your business is compliant? Business growth can happen fast and when it does, administering notices and federal policies can be the last thing on your mind. How do you keep track of it all?? Tune in to today's episode to hear Greg and Mike share all your need-to-know's about the key federal requirements you are responsible for at each employee size milestone: 1, 15, 20, 50, 100, an...

Can someone have significant career growth at a small business? Advancement opportunities are a huge motivator in the workplace, especially for the younger generations. So if you are a small business, how can you provide those growth opportunities to actually retain the top-tier people you hire? Listen in to this week's episode to hear how Matt & Mike have navigated the challenges of providing...

Have you started preparing for open enrollment? Benefits are an important part of an organization. But they can be confusing for both employers and employees. Am I offering benefits my employees care about? What medical plan is actually best for my family and me? Listen in to Mike and Robbie talk through all things benefits and Open Enrollment so you can be prepared to dive into this season head-f...

What's your best tip for training a new employee? New hire onboarding can be tricky to get right. If you spend too short teaching them the ropes, they won't be able to competently do their job. But if you spend too long in training, they may get bored and fall into "buyer's remorse" with their job. Tune into today's episode to hear from Shelby and Mike about the importance of developing a training...

What's the best way to get your applicants to show up to the interview? Now more than ever, recruiting is a complicated and tricky game. No one knows this better than recruiting expert, Rachel Gartner of Careworks. Listen to today's episode for some incredibly practical ways to expedite your hiring process while maintaining your high standards for applicants. #humanresources #recruiting #highturno...

For many small business owners, offering benefits can be a burden because of the administrative and financial strain it puts on them. Balancing communication between multiple vendors and brokers is time-consuming, and things are likely to fall through the cracks. The Whirks HCM + Benefit Services are here to relieve small business owners of that burden. A one-stop-shop for all things employee data...

What service or product do your customers wish you had the most? Happy customers lead to happy business owners. Customer satisfaction is key, but do their occasional requests necessitate a whole new product or service line from your business?  Launching a new offering is a LOT of work. You need to know the depth of your client's needs as well as your own capabilities so you can balance those...

BUSINESS OWNERS – If you could do it all again, what would you tell your day 1 self? 💼 Starting and running a business is no easy feat. There are endless processes, legalities, and management details to keep track of. It takes a lot of purpose, and probably some extra people, to really keep things rolling. 🎧 Listen to today's episode of the #OneStepBetter podcast where @Matt Patrick shares his j...

Subscribe & Listen to the Podcast: https://www.whirks.com/podcasts/  Featured Article: https://www.whirks.com/blog/recruiting-best-practices/ → How are you preparing for the fluctuating economy and growing inflation?  🏛Times like these can be stressful, especially for business owners. But there are some tried and true habits you can develop to help your business wait out the choppy w...