ON with Origence

Lending organizations are under pressure to move faster, improve decisioning, and deliver better member experiences. Recorded at Lending Tech Live '26, this second episode in our special conference series features keynote speaker Dan Chuparkoff, CEO and AI Education & Research Expert at Reinvention Labs, alongside Scienaptic's Patrick McElhenie, Citadel Credit Union's Michael De...

Economic uncertainty is creating new challenges, but it is also opening new opportunities for credit unions. Recorded live at Lending Tech Live ’26, this first episode in our special conference series brings together economist Lindsey Piegza, BECU's Jayson Amandus, Alloy's Brian Bender, and Origence COO Bob Child with our host David Adams to unpack what today's economic outlook mean...

The demographic shifts reshaping financial services present both challenges and opportunities for credit union lending. In this episode of ON with Origence, Brit Barker, senior vice president of sales at Origence, shares insights from the company’s latest market research report, which outlines how Southeast credit unions can expand credit access, grow loan volume, and build lasting dealer relation...

Credit unions are facing increasingly sophisticated fraud threats—and the stakes have never been higher. In this episode of ON with Origence, host Erika Hill sits down with Sara Seguin, principal advisor on fraud and identity at Alloy, to explore how credit unions can strengthen fraud prevention while maintaining a seamless member experience. Sara shares insights from Alloy’s latest State of Scams...

Credit unions face increasing pressure to speed up funding, improve efficiency, and still deliver the personalized service members expect. In this episode of ON with Origence, host Dave Adams sits down with Tim Kosak, vice president of consumer lending and analytics at Consumers Credit Union, to explore how straight-through processing is revolutionizing lending operations. Tim shares how Consumers...

Discover effective strategies to combat emerging cybersecurity threats facing credit unions. In this episode of ON with Origence, Kurtis Minder, CEO and co-founder of GroupSense, delves into the evolving landscape of digital risk. Drawing from his experiences with high-profile ransomware and data extortion cases, Kurtis offers valuable advice on how to skillfully navigate these new challenges. Tun...

Join Origence leaders Bob Child, chief operating officer, and David Adams, SVP of strategic relationships, as they discuss how proposed tariffs may affect car prices, lending trends, and the broader economy. Hear timely insights on the used car market and upcoming regulatory changes. Tune in to gain expert advice on navigating these challenges and staying ahead in a fast-changing marketplace. Chec...

Join Samantha Paxson, former EVP and CXO at Co-op Solutions and founder of Power and Light Collaborative, for a compelling conversation about women in fintech and the importance of human-centered leadership. In this episode, Samantha shares insights from her journey as a transformative leader in the credit union space, offering candid reflections on empathy, innovation, and creating inclusive envi...

Join JB Orecchia, president and CEO of Savvy Money, to learn how to build trust and loyalty through personalization. In this episode, JB delves into the importance of personalization in digital banking and highlights the significance of understanding and analyzing credit scores, setting up action plans, and leveraging data to offer relevant financial advice. JB also discusses the challenges and su...

Join Billy McDaniel, senior vice president of lending and CLO at Communication Federal Credit Union, as he sits down with Erika Hill, vice president of marketing at Origence, to share his insights on the importance of indirect lending for credit unions and how it has been a key driver of growth for Communication Federal Credit Union. Billy discusses the structure of Communication Federal Credit Un...

In the final episode of our three-part series celebrating Origence's 30th anniversary, Erika Hill, vice president of marketing, hosts four key figures instrumental to the continued success of Origence: Tony Boutelle, CEO; Bob Child, COO; Phil Dupree, CRO; and Brian Hendricks, CPO. Together, they discuss the company's evolution from a credit union and car dealer connector to a leading tec...

Part two of this special three-part series explores how the evolution of Origence (formerly CU Direct) became a testament to the power of credit unions collaborating for a common goal. In this second episode, our story progresses with insight from two figures instrumental in bringing credit unions together from coast to coast, solving long-standing challenges, and creating a powerful partnership b...

In this special three-part series, learn how credit unions banded together to create the largest lending credit union service organization (CUSO) in the nation. Discover the story of Origence (formerly CU Direct), as told by its founders and credit union trailblazers. In the first episode of the series, Stan Hollen, former CEO of Co-op Financial Services and Golden One Credit Union, and Tony Boute...

Tune in to recap the highlights of 2023 with Tony Boutelle, president and CEO of Origence, and Erin Mendez, president and CEO of Patelco Credit Union. Learn more about the implications of the ongoing liquidity challenges and the significant economic changes that may still yield recession. Dive into the practical applications and cautioning factors related to the rise of artificial intelligence (AI...

What is the importance of consumer choice, the value of omni-channel experiences, and the role of lenders in the automotive industry’s evolving landscape? Hear John Brauch, senior director of business at Tekion, share key insights and explain how credit unions can succeed in today’s competitive marketplace by providing consumers with an exceptional retail experience. Learn why now is the perfect t...

Tune in to hear Brian Hamilton, president of Origence Lending Services, discuss why credit unions must reevaluate their top-of-funnel lending strategy. Discover how embedded financing is reshaping consumer behavior, what cutting-edge technology is driving this ongoing transformation, and why credit unions need to embrace these new opportunities. Discover valuable insights, explore data, and gain p...

Hear Daryl Jones, senior director of Cornerstone Advisors, discuss why it is essential for credit union lenders to better understand and leverage their point-of-sale processes to stay relevant and competitive in today’s digital-first marketplace. See how the right strategies and partners can help your credit union maximize opportunities at every touchpoint of a well-crafted member experience. List...

Hear Dean Michaels, chief strategy officer with Co-op Solutions, discuss the importance of building strong, long-lasting partnerships for your credit union to increase process efficiency and enhance the member experience. Explore what qualities credit unions should be looking for within their partners to stay aligned, achieve common goals, and thrive together. Listen to episode six of ON with Orig...

Hear Mike de Vere, chief executive officer of Zest AI, discuss the prevalence of artificial intelligence (AI) in today’s auto lending market. Mike shares key insights regarding the latest innovative AI models and the various opportunities this cutting-edge technology unlocks for dealers, lenders, and members. Listen to episode five of ON with Origence to learn more. Check out additional resources...

Justin Wickett, co-founder and chief executive officer of @Informed. IQ, met with host Frank Diekmann for a special podcast recorded at Lending Tech Live ’23. Justin shared insights on how advanced automation, intuitive machine learning, and cutting-edge artificial intelligence (AI) can help credit unions become more efficient in today’s evolving market. Listen to episode four of ON with Origence...

Listen in as Mike Schenk, chief economist with CUNA, and Bob Child, chief operating officer with Origence, share insights about interest rate increases, current liquidity challenges, and what credit unions can do to prepare for the looming recession with host Frank Diekmann. Stream episode three of ON with Origence to learn what it takes to survive and thrive despite imminent market changes.   For...

Frank Diekmann, cooperator in chief for CUToday.info, chats with Keith Sultemeier, president and CEO at Kinecta Federal Credit Union, about the challenges and opportunities in today’s indirect lending market. Keith shares the strategy behind Kinecta Federal Credit Union’s switch to Origence indirect lending and how that transition allowed internal teams to improve automated approvals without compr...

Frank Diekmann, cooperator in chief for CU Today, chats with Erika Hill, vice president of marketing strategy for Origence, about the up-and-coming trends credit union leaders and marketers should be watching closely. As consumers rely increasingly on personalized digital experiences, how are credit unions keeping up with member expectations? Take a deep dive into the technology, data, and trends...