Not In The Handbook

In this episode, we’re joined by Nick Basannavar , whose work covers philosophy, history and organisational culture. Nick has held senior advisory roles at firms such as Deloitte and the inclusion consultancy Included , where he has worked with leaders across the corporate, public and charity sectors on questions of ethics, leadership and culture change. Alongside this, he is also a social histori...

Gill Ereaut is a linguist and discourse analyst, and a founding director of Linguistic Landscapes, a research consultancy specialising in the analysis of language in media, corporate and public policy contexts. With a background in applied linguistics, she has spent years examining how institutions construct narratives, frame responsibility, and shape public understanding through the subtle choice...

Alexandra Frean spent 25 years at The Times as a reporter, foreign correspondent and business journalist, working in Paris, New York and Washington, DC. In 2018, she moved into the corporate world, joining a challenger bank as Chief Corporate Affairs Officer during a period of rapid expansion. In this episode with Dr Susan Hetrick, she reflects on scaling a fast-growing company, the practical real...

Colin D Ellis  is a global workplace culture expert, award-winning speaker, and best-selling author who helps organisations build happier, healthier, and more effective workplaces. With over three decades of experience across public and private sectors, he has worked with hundreds of organisations worldwide, including major global brands, government bodies, and elite sporting organisations. Colin...

In this episode, we speak to Ian Fraser about his investigation into the culture of the Royal Bank of Scotland, drawing on his reporting for Shredded: Inside RBS, The Bank That Broke Britain . An award-winning financial journalist and broadcaster, Ian unpacks what employees told him about life inside the bank, what his reporting uncovered about leadership under Fred Goodwin, and how internal cultu...

In this episode, we speak with Sandro Boeri about his journey as an internal auditor, the insights he has gained from working with organisations around the world, and the concrete steps companies can take to build healthier workplace cultures. As former President of the Chartered Institute of Internal Auditors and Head of People Enablement & Culture Assessment at Deutsche Bank, he focuses on h...

On this episode, our host Dr Susan Hetrick speaks to Grahame Russell about his role in the recent report on the BBC's workplace culture, what has gone wrong for the institution in the past, and what changes can be made to improve the future. Grahame Russell is Chair of Change Associates, a consultancy focused on leadership, culture, and organisational change. With over twenty years’ experience adv...