No Vacancy Live!

We will be joined by Peter Ricci, Professor at FIU, and Jeremy Nichols, a recruiter in Florida to share their viewpoints on the state of the labor crisis in hospitality. Then Sarah Dandashy will pop in for a travel update.

We're joined by Heather McCrory, Chief Executive Officer, ACCOR, NCA to share how she is seeing the state of the hotel business, future opportunities, Glenn's love of Canadian Fairmont Hotels, and much more.

Glenn is in Canada where he and Anthony speak with Dave Kaiser, President & CEO of the Alberta Hotel & Lodging Association and Ingrid Jarett, President & CEO of the British Columbia Hotel & Lodging Association   

Anthony and Glenn take a break from guests, and instead, chat about the latest news and answer viewer questions.

Housekeeping professionals are the key to guest satisfaction in hotels and other hospitality properties. To recognize the hardworking individuals who keep rooms, lobbies and other areas clean, Cintas launched the 2021 Cintas S.H.I.N.E. (Star Housekeepers In a New Era) Award. We get the scoop from Patricia Olinger, Executive Director and Global Biorisk Advisory Council™ (GBAC), a Division of ISSA.

Aruba is known as one of the premier vacation destinations and we speak to H the CEO of Aruba Tourism Authority, Ronella Croes, about how they've managed to get their tourism to bounce back post covid. A good thing too since tourism is responsible for about 60% of the country's GDP.

Broadway is back and so are Glenn and Anthony in Times Square. Broadcasting from Broadway in NYC, No Vacancy Live covers the re-opening of Broadway. Times Square Alliance President Tom Harris joins the show to talk about the significance of Broadway shows returning for New York City and the country as a whole.

Harry Sommer, President & CEO of Norwegian Cruise Line, joins to talk about the state of the cruise industry, then shares why people should more confident than ever in cruising. Plus, we talk about important trends affecting this business and lots more.

Glenn and Craig are all about stocking up on the latest tech gear to make their shows the best possible (i.e. compensate for their lack of hosting skills). This week on Friday Night Audit, the guys are joined by Mike Conyers of Sweetwater, the guy who sells them all their fancy stuff.

Are hotels doing everything they can to cater to older guests and older employees? Melissa Batchelor of MBM Consulting, LLC joins the show to talk about how hotels can make sure that they are making themselves available to people of all ages, but first Harry Javer joins to talk about the upcoming Lodging Conference.

Scott Gerber is the architect behind some of the most famous hotel bars in the world. As his newest project opens at the new Arlo in Midtown NYC we talk to Scott about and his team are uniquely positioned to help define hotels for years to come. Plus, we address NYC vaccine mandates, the struggle with labor as benefits stop, the future of bars and nightlife and lots more.

MMGY Global has partnered with the Black Travel Alliance (BTA) and the National Coalition of Black Meeting Professionals (NCBMP) to award 30 financial grants totaling US$70,000 to Black travel organizations and content creators with the goal of increasing awareness about the needs and wants of the Black traveling community.

We're joined by the wonderful Dr. Jeffrey O, CEO of International Hospitality Institute!

Greg Mount joins the show to talk about his new venture, Victory Hotel Group. Focusing on finding premier investments in hospitality real estate, Greg tells us what looks for when getting involved with a new deal, along with what his short and long term expectations are for the market.

Jan Freitag from CoStar returns to give us updated numbers on what hoteliers should expect this fall while Andrea Stokes of JD Power reveals what customers are really thinking. Plus, Chris Green, CEO of Chesapeake Hospitality shares how the predictions stack up to what he's seeing at his managed hotels.

Dorothy Dowling, Senior Vice President and Chief Marketing Officer for BWH Hotel Group, joins Glenn and Anthony to talk about what Best Western is doing to position themselves as the go to company coming out of the pandemic.

Brian Sparacino from Rebel Hospitality joins us to talk about how he is working to improve the important relationship between owners and management companies. How will the hotel experience be reimagined and how is A.I. helping change the overall efficiency in hotels?

Darina Sokanthong  of  KCS West, Inc.  joins us as I wind down vacation, but figure this show is a good excuse to double down on boozing.

Mike MacManus, Director of Marketing at Freedom Organicides, shares stories from the road over a few cold brews.

Friend of the show Michael Shindler, President of Four Corners Advisors, is back to talk about what the financial landscape is looking like as we recover. Is now the time to buy a hotel? Should you be renovating? He lets us know how he is advising owners regarding the increase in costs to build and renovate properties and how the increase in costs impacts his day to day.

It's a 500th episode celebration you won't want to miss. Not even Glenn or Anthony know what's happening on the show today!

We're at The Showboat in Atlantic City, which is being reinvented. We speak with Chris Green, CEO of Chesapeake Hospitality, whose company manages the hotel to discuss what it's like reinventing a former casino resort.

Tru Global Head Talene Staab shares insights on the brand, what's changed, how it appeals to customers and developers and future expansion plans for the brand.

Phil Hugh, Chief Development Officer - Americas, joins us to update us on how Radisson Hotel Group is fiercely moving ahead into a new era of hotel development and exceeding customer satisfaction. Then, William "Chip" Rogers of American Hotel & Lodging Association shares breaking news regarding EIDL loans geared towards hotel owners!

Live from the Showboat Resort in Atlantic City Glenn and his friends are pre gaming for a concert while Craig and Dave have to watch the mess unfold. Join us for some drinks and stories from seeing concerts on the road!