No Vacancy Live!

In this high-energy, laugh-filled episode of Friday Night Audit, Glenn Haussman and Craig Sullivan welcome hospitality executive, keynote speaker, and podcaster Bart Berkey, host of Most People Don't… But You Do. Buckle up for a wild ride filled with ridiculous banter, thought-provoking insights, and, of course, cocktails. 🔹 Inside This Episode: The power of doing what most people don't—how small...

🚀 Big news! Still a bit more ALIS 2025 coverage! Here, Glenn chats with Christopher Hartley , CEO of Global Hotel Alliance (GHA), to discuss their record-breaking year, new brands, and the future of global travel. 🎉 Key Takeaways: GHA's Best Year Ever! 💰 $2.7 billion in loyalty program revenue—up 17% from 2023. Hotels Cashing In! 💸 $400 million in cross-brand bookings, proving the power of ind...

Las Vegas isn't just about casinos and bright lights—it's also home to a game-changing way to stay! On this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Laura Goldberg of Ariva Serviced Residences, Las Vegas to uncover why long-term travelers, business professionals, and even poker players are choosing this extended-stay experience over traditional hotels. 🚀 Wha...

Luxury travel is evolving, and WorldHotels is leveraging this trend. A couple weeks ago I spoke with Gregory G. Habeeb , Chief Development Officer with WorldHotels during ALIS 2025. We discussed: 🔹 Five years after Best Western's acquisition—how has WorldHotels grown? 🔹 Soft brands & the power of choice—why travelers are loving unique, story-driven experiences 🔹 The rise of alternative hospital...

Hotel deals don't happen overnight, and today, we're pulling back the curtain! 🏨💰 Join Glenn Haussman and Anthony Melchiorri as they sit down with David Johnstone , a hotel investment legend, to talk about: ✅ Hotel Investment Realities: Why development is stalling and where the real opportunities are. ✅ Luxury Boom: Why high-end hotels have more profit potential while mid-tier properties strug...

📢 The hotel investment world is buzzing with cautious optimism—but what does that really mean for deals, transactions, and the future of hospitality? I've still got more from ALIS, and for today I chatted with Adam Suleman of Equinox Hospitality and Equinox Hotels to break it all down!   🔹 The Investment Climate: With inflation cooling and market stability improving, is it finally time for sidel...

🚀 AI isn't replacing hospitality — it's enhancing it! In this episode of No Vacancy Live, Susan Graves (CEO, Experience Alive ) discuss how AI and machine learning are reshaping hotel operations while keeping the human in hospitality. 💡 Key Takeaways: AI as a Companion, Not a Replacement – Let tech handle the repetitive tasks so humans can create extraordinary guest experiences. Conversational A...

Yup, we still have more coverage from ALIS 2025. Today, I'm speaking with Brian Hughes of Twenty Four Seven Hotels and we're breaking down the state of hotel transactions, management shifts, and what's really happening behind the scenes in hospitality investment. 🔹 What's the mood in the industry? Is optimism peeking through, or is everyone just waiting for a breakthrough moment? 🔹 Hotel deals a...

Welcome to another unfiltered, unhinged, and undeniably hilarious episode of Friday Night Audit ! This time, we're tackling the most important issues of the day, like: Super Bowl Hype or Snooze Fest? 🏈 Is this year's big game the least exciting ever, or is Glenn just salty about it? Party Food Smackdown! 🍗 Who's bringing the best game-day snacks, and who's just showing up with sad chips? Snowpoc...

Tiffany Cooper, Head of Development for the Americas at Mandarin Oriental Hotel Group, joined us at ALIS 2025 to share her journey, the brand's expansion plans, and the exciting future of luxury hospitality. If you've ever wondered what goes into developing ultra-luxury hotels, this episode is packed with insights! 🔹 Tiffany's journey with Mandarin Oriental – From a dream at 23 to leading develop...

💡 How can hotels boost profits in 2025? Aperture Hotels ' CEO Charles Oswald joined Glenn during ALIS 2025 to break it all down. From securing management contracts to finding hidden revenue streams, this conversation is packed with real insights hotel owners and operators can use today. 📌 Key Takeaways: 📉 Hotel transactions are slow, but asset managers are laser-focused on bottom-line results....

What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won't hear anywhere else. 🚨 Inside this episode: ❄️ The brutal cold snap: Why even seasoned travelers are feeling it 🏨 ALIS Conference breakdown: What REALLY goes down behind closed d...

Glamping? Independent hotel booms? The next generation ditching mobile phones?! 🤯 Brad LeBlanc , Chief Development Officer of Best Western Hotels & Resorts , joins Glenn live-ish (that means recorded) from ALIS 2025 to talk about the MAJOR shifts happening in hospitality. 🔹 The Next Big Thing in Hotels? → Outdoor hospitality is exploding! Best Western's new Wildflower Resort at Zion is just the...

🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani , co-founder and COO of Grace Bay Resorts , to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn't your typical business pitch, this is a deep dive into passion-driven leadership , the power of hospitality , and the relentless pursui...

I'm with Mark Hope of Coast Hotels during ALIS to discuss the company's strategic expansion plans, market insights, and the economic factors shaping the hotel industry today. 🔹 Key Takeaways: ✔️ West Coast Growth Strategy – Why Coast Hotels is focusing on major U.S. West Coast cities like Seattle, LA, and San Francisco. ✔️ Economic Factors at Play – How the Canadian dollar and Japanese yen impact...

Join Glenn as he catches up with Jeff Wagoner , CEO of OUTRIGGER Hospitality Group , during ALIS 2025! This episode is packed with incredible insights on Outrigger's latest moves, from game-changing entertainment to stunning hotel renovations and Hawaii's tourism comeback. 🎙️ What's Inside This Episode? Cirque du Soleil Entertainment Group Hits Hawaii! 🌟 Outrigger's custom built 20,000 sq. ft. sh...

🔹 How is Best Western evolving in 2025? 🔹 Why is brand expansion key to success? 🔹 What role does AI and technology play in reshaping hospitality? Join No Vacancy Live host Glenn Haussman as he chats with Larry Cuculic , President & CEO of BWH Hotels during ALIS 2025! This conversation covers: ✅ Best Western's 2025 Strategy – Growth, guest experience, and revenue optimization ✅ Brand Expansio...

Sloan Dean , CEO of Remington Hospitality , and I break down the key trends shaping the hospitality industry in 2025 at during ALIS. 🔑 Key Takeaways: "Reserved Optimism" in the industry: What does it mean for hotel owners and operators in 2025? Economic impact on hotel performance: How inflation and wage growth affect different hotel categories. Group business is booming: Why group pace is up 9%...

Glenn spoke with Raul Leal , CEO of SH Hotels & Resorts , during the Americas Lodging Investment Summit (ALIS). We're discussing global expansion, brand innovation, and sustainability, all set against the backdrop of an evolving hotel landscape. And even a company name change!! Highlights: 🌍 Global Growth: New openings in Tokyo, Melbourne, Copenhagen, Manchester, Silicon Valley, Seattle, Dubai, F...

James Hansen may be new to Reeco, but he's been in the industry for a while. Glenn, Craig and producer Dave attempt to get him to share stories that put his new gig in danger.   Grab a drink and join us for some laughs as we kick off the weekend with Friday Night Audit!

James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.

🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan On this episode of ESLA Icons & Experts we've got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it's about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒 🔑 What You'll Learn: Wh...

In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels. Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Ya...

I'm chatting with James Hansen, VP of Business Development at Reeco and we're discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry. Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too! Key Highlights: Big Mo...

In this episode of No Vacancy Live , Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality , to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action. Key Take...