NHS England Podcast

“When we hear the phrase the return on investment, there is a predilection to jump towards cash returns on cash investment. Actually, what we invest is more than cash: we invest better knowledge, we invest better relationships, and we return not just cashable savings, but the value that is returned is more joined up care for residents.” Dr Andy Knox and Dr Sakthi Karunanithi from Lancashire and So...

As part of preparation to transition to the Patient Safety Incident Response Framework (PSIRF), organisations are required to create a patient safety incident response policy and plan. In this podcast, we are joined by Jacqui Fletcher, Senior Clinical Advisor for Stop the Pressure Programme and National Wound Care Strategy, who we collaborated with to develop a guide to applying PSIRF principles i...

Dr Brin Hodgskiss (NHS England), Debbie Floyd (NHS England) and Jacob Lant (Healthwatch England) discuss some key themes from the Patient Experience research findings that focus on service quality, what makes people happy vs unhappy with services and user-centred design, how systems can improve service design by focusing on the needs of users. Listeners can access the full Patient Experience in Ur...

A key benefit of the new Learn from Patient Safety Events (LFPSE) service is its introduction of machine learning to hugely enhance the NHS’s capabilities for processing and analysing records of patient safety events. In this podcast we discuss how we plan to introduce machine learning in LFPSE, how this will support the NHS to improve patient safety, what changes staff will see as a result, our l...

In this podcast clinical and digital leaders share their deep understanding of the digital workforce across health and care, focusing on why clinicians are fundamental to the success of digital transformation across the sector. We hear how digital skills and knowledge are in demand more than ever before but hampered by a skills gap blocking some of the ambitions of health and care organisations. W...

In this podcast to support providers with the transition to the Learn from Patient Safety Events (LFPSE) service, the NHS's new national system for the recording and analysis of patient safety events, we talk to Zahra and Mandy, NHS England reporting leads, about the practical steps providers can take to get connected to LFPSE. We cover how to get started, what to do with your old data, the kinds...

The leadership and management functions of the Patient Safety Incident Response Framework (PSIRF) oversight are wider and more multifaceted compared to previous patient safety response approaches. In this latest podcast we are joined by Lauren Morgan, director of Morgan Human Factors Ltd, and Donna Forsyth, director of Patient Safety Science not for profit Ltd, to discuss the PSIRF ‘oversight role...

The digital workforce team at NHS England is producing a plan to narrow the skills gap for digital, data, technology and informatics roles. In this podcast, senior digital leaders come together to discuss what they think is fundamental to the success of the plan. Hear representatives from Health Education England, NHS England, and Surrey and Borders Partnership NHS Foundation Trust discuss how a f...

In this episode we're joined by Jenny Cooke from Leeds Health and Care Partnership along with Claire Turner from Carers Leeds. They were on wave one of the NHS England Population Health Management Development Programme and were also part of the Place Development Programme this year. They have been working closely to embed population health management within their system and talk to us about how th...

In our latest Patient Safety Incident Response Framework (PSIRF) podcast, Tracey Herlihey, head of patient safety incident response policy, in the national patient safety team, is joined by Vicky Ainsworth, a communications lead at Manchester University NHS Foundation Trus,t and Stuart Kaill, from Health Innovation Manchester, to discuss ways of communicating about large scale change projects in N...

Welcome to the final episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast series. Our final episode of the series sees our expert panel focussing on examples they’ve been a part of that demonstrate the clinical and care professional leadership guidance in action. This episode highlights how different ways of working can glean different results by nurturing a cultu...

We are joined by Jackson Stubbs from University Hospitals of Morecambe Bay (UHMB) NHS Foundation Trust, who describes his experience of leading his trust's switch from the National Reporting and Learning System (NRLS) to the Learn from Patient Safety Events (LFPSE) service, his top tips, and what to avoid when planning your transition.

Welcome to our fourth episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast. On today’s episode our expert panel will be discussing the final two principles, four and five, of the design principles for effective Clinical and Care Professional Leadership. These principles focus on what a good development offer needs to look like to develop the system clinical and ca...

We hear from the team at Cumbria, Northumberland, Tyne and Wear (CNTW) NHS FT about how they have found the switch from the National Reporting and Learning System (NRLS) to the Learn from Patient Safety Events (LFPSE) service, their key learning points from the process, and where they’d like to see the project go next

The Learn from Patient Safety Events (LFPSE) team talk to the National Director for Patient Safety about the new LFPSE service, why it’s important, and the benefits he thinks it will bring for patient safety

Join Olivia Butterworth from NHS England in conversation with Sam Allen and Adam Doyle, both Chief Executives of Integrated Care Boards, as they discuss how local systems can work in partnership with people and communities to improve health, wellbeing and much more. This NHS England podcast explores how Integrated Care Boards can work in partnership with people and communities to improve health, w...

Welcome to our third episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast series. On today’s episode our expert panel will be discussing principle three of the five design principles for effective Clinical and Care Professional Leadership as set out in the guidance. This principle focusses on the importance of equipping system clinical and care leaders with the ri...

To better understand the experiences of urgent care from the perspective of patients who have engaged with urgent care, the NHS transformation directorate has commissioned Eastern Academic Health Science Network (Eastern AHSN) consortium to conduct a mixed method research study. Part one of this two-part podcast series introduces the Patient Experience research and shares details on the mixed meth...

In this second podcast of our 'Patient Safety Incident Response Framework (PSIRF) - ask an early adopter' series we put your questions directly to Kerry Crowther a Patient Safety Specialist from Cornwall Partnership NHS Foundation Trust, which is a mental health and community health provider. If you want to skip to a particular question, the questions and corresponding times they feature are liste...

In this first podcast of our 'Patient Safety Incident Response Framework (PSIRF) - ask an early adopter' series we put your questions directly to West Suffolk NHS Foundation Trust, a provider of acute and community care. Joining us from the trust are Lucy Winstanley Head of Patient Safety and Quality, and Rebecca Gibson Head of Compliance and Effectiveness. If you want to skip to a particular ques...

Welcome to our second episode of our new five-part series - the Clinical and Care Leadership Lowdown podcast series. On today’s episode we’re deep diving into principles one and two of the five design principles for effective Clinical and Care Professional Leadership as set out in the guidance. Principle one sets out the need for all clinical and care professionals to be involved in decision makin...

Welcome to the Clinical and Care Leadership Lowdown podcast and to our flagship episode of this new series. Today’s episode kicks things off by breaking down what exactly is Clinical and Care Professional Leadership (CCPL). Our expert panel, a diverse mix of professional voices, explain why Clinical and Care Professional Leadership is something everyone should be interested in and it is crucial to...

Kuvy Seenan is the Head of Equality & Inclusion & WRES Expert for NHS England, Midlands Region. Kuvy explains the importance of placing the workers voice at the heart of their Equality & Inclusion Strategy for the region.

Angela Knight-Jackson MBE is the Deputy Director Nursing & Professional Development in NHS England and explains the importance of enabling the nursing community, especially those from ethnic minority backgrounds to have a voice that counts.

Tom Grimes is the Head of Advocacy & Learning in NHS England and leads on Freedom to speak up across the whole of the NHS. He explains how leaders need to use the national Freedom to speak up policy and the freedom to speak up guidance to ensure all their workers feel safe to speak up and create an inclusive speaking up culture across the NHS.