North American Hardware and Paint Association (NHPA)
NHPA’s Taking Care of Business
NHPA staffers sit down with industry veterans, retailers and experts who share insights into industry trends, operational strategies and opportunities in the independent channel.
Author
North American Hardware and Paint Association (NHPA)
Category
Podcast website
Latest episode
Jul 1, 2026
Where to listen?
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Episodes
Do it Best Group Execs Chat Integration, Innovation and Collaboration 01.07.2026 56:34
Do it Best Group CEO Dan Starr and Do it Best Group COO Nick Talarico sat down with NHPA's Dan Tratensek and Lindsey Thompson for an exclusive discussion on the news of the organization's consolidated world headquarters in Fort Wayne, how the process of integration and innovation is progressing and what's next for the company in its pursuit of growth.
Do it Best Group Shares Progress of Integration and Innovation [Episode 110] 01.07.2026 10:23
As Do it Best and True Value continue to work toward the integration of both companies under the Do it Best Group umbrella, vice president of field sales Eric Lane sat down with Hardware Retailing to share how the unification of the two companies' sales teams will positively impact members and retailers and how the new RetailPulse program will allow operations to chart effective paths to growth.
NHS Concept to Commerce Delivers Smart Sourcing Solutions: Episode 109 14.04.2026 5:05
The National Hardware Show's VIP attendee manager, Joelle Cohn, sat down with NHPA's editor and director of content development, Lindsey Thomson, to recap NHS Concept 2 Commerce and what comes next for DIYCON.
NHS Reimagined: Episode 108 17.11.2025 12:31
Lindsey Thompson talks with Joelle Cohn and Hector Morfin Chong from the National Hardware Show about the event’s shift to a reimagined format. They break down why the change is happening, what it means for exhibitors and attendees and how the show plans to stay focused on the needs of the home improvement industry.
High Points of NHS 2025: Episode 107 25.03.2025 14:45
The National Hardware Show's VIP attendee manager, Joelle Cohn, sat down with NHPA's COO Dan Tratensek to chat all things NHS, including highlights from the show and what's coming up next.
New True Value President Gets Candid About Company’s Future: Episode 106 26.02.2025 28:00
Dan Tratensek, North American Hardware and Paint Association COO, sat down for an exclusive interview with True Value president Dent Johnson, who openly answered a range of questions, sharing how the leadership teams are navigating the challenges of the acquisition and providing insights on what the future holds for both companies.
The Latest Industry Insights With HIRI's Dave King: Episode 105 24.06.2024 24:23
Join the conversation between NHPA's Melanie Moul and Dave King, executive director of the Home Improvement Research Institute (HIRI) as they discuss highlights from Q2, how HIRI has adjusted it's projections for the year and the latest data on female DIYers.
Live from NHS: Episode 104 10.04.2024 22:21
On this episode of "Taking Care of Business," NHPA's COO and publisher Dan Tratensek joins Joelle Cohn, industry relations manager for the National Hardware Show, live from the NHS show floor to share highlights of the show and what attendees can look forward to in 2025.
Q4 Highlights With HIRI: Episode 103 01.04.2024 23:12
On this episode, NHPA’s Melanie Moul has a conversation with Dave King, executive director for the Home Improvement Research Institute (HIRI) about how the industry fared in Q4 2023 and what's to come in 2024. To learn more about HIRI and upcoming research initiatives, visit hiri.org .
Problem-Solving With Zinsser: Episode 102 29.02.2024 18:22
On this episode of "Taking Care of Business," NHPA's Melanie Moul talks to Frank Glowacki, director of product management for primers for the Zinsser brand. They discuss the brand's 175-year commitment to delivering reliable product performance across its innovative line of primers, paints and coatings. Learn more at zinsser.com .
The Plastics of Yesterday and Today With Flex-O-Glass: Episode 101 20.02.2024 22:10
On this episode, NHPA's Melanie Moul talks to Chris Warp, president of Flex-O-Glass, to learn more about the pioneers of plastic and to celebrate the company's century of operations. Learn about the company's innovative product lines that are Made in USA, and its commitment to helping independent retailers stand out in their markets. Learn more at flexoglass.com . Music Credits "Let That Sink In...
2024 Market Measure - Episode 100 08.01.2024 26:50
On this episode, reflect on 2023 and celebrate (with caution) what's to come in 2024 with NHPA's Melanie Moul and Dan Tratensek. They discuss the highlights and challenges of the previous year and review some of the data from the 2024 Market Measure Report. Music Credits: "Let That Sink In" by Lee Rosevere
Industry Reflections and Future Predictions - Episode 99 11.12.2023 28:20
In this episode, NHPA's Melanie Moul has a conversation with Dave King, executive director for the Home Improvement Research Institute (HIRI). Listen as the two talk about some of the key data points that stood out in the industry during 2023 and where King sees consumer spending heading for the home improvement industry in 2024. To learn more about HIRI, visit hiri.org . Music Credits: "Let That...
NHPA Share Gratitude for Independent Channel - Episode 98 20.11.2023 9:15
In this episode, NHPA staffers take time to show their gratitude for our members, industry partners, each other and the independent home improvement industry as a whole. Are you grateful for anything you'd like to share? Let us know on social media or send an email to nhpa@yournhpa.org. Music Credits: "Let That Sink In" by Lee Rosevere "'Just Do (Instrumental)" by Arch Tremors "Give Me All Your Lo...
Meet the 2023 Young Retailer of the Year Honorees (Part 5) - Episode 97 06.11.2023 19:48
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the final in the five-episode series, we'll meet Matt Lambert and John Luhring and hear how innovation will be a key driving the industry and independent channel. Music Credits: "Let That Sink In" by Lee Rosevere
Meet the 2023 Young Retailer of the Year Honorees (Part 4) - Episode 96 23.10.2023 41:43
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the fourth in the five-episode series, we'll meet Jessica Talerico and Zane Watkins, who dive into the importance of supporting your local communities. Music Credits: "Let That Sink In" by Lee Rosevere
Meet the 2023 Young Retailer of the Year Honorees (Part 3) - Episode 95 02.10.2023 32:01
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the third in the five-episode series, we'll meet Austin Diehl and Katie Prus and hear about the ways they want to improve their operations and better serve customers. Music Credits: "Let That Sink In" by Lee Rosevere
Meet the 2023 Young Retailer of the Year Honorees (Part 2) - Episode 94 25.09.2023 31:21
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the second in the five-episode series, we'll meet Scott Fines and Michael Gleason Jr., who have both followed in their family's footsteps while building careers of their own. Music Credits: "Let That Sink In" by Lee Rosevere
Meet the 2023 Young Retailer of the Year Honorees (Part 1) - Episode 93 04.09.2023 28:10
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the first of a five-episode series, we'll get acquainted with Travis Hellvig, Ryan Clouse and Dalton Meny, who look at the biggest challenges and opportunities for the industry. Music Credits: "Let That Sink In" by Lee Rosevere
Where Are We Heading? - Episode 92 21.08.2023 56:35
At the 2023 NHPA Independents Conference, NHPA's chief operating officer and publisher Dan Tratensek cast a vision for the future of the industry and independent channel in his state of the industry presentation. In this episode, listen to highlights from the presentation and how unity is key to strength in the channel. Music Credits: "Let That Sink In" by Lee Rosevere
How to Approach Market Season - Episode 91 07.08.2023 24:12
It's hard to believe fall is just around the corner and with that comes another round of wholesaler, co-op and industry trade shows. Whether this is your first or 40th show, NHPA's retail engagement specialist Renee Changnon talks about her favorite aspects of market season and offers tips on how you can make your next event the most productive and fun one yet. Whether you're most excited to find...
Cultivating a Career in Hardware - Episode 90 24.07.2023 31:17
On this episode of "Taking Care of Business," NHPA retail training editor Jess Tillman weaves a narrative describing the careers of two industry leaders, Marty Ellison, director of retail operations for Miller Hardware Co., and Josiah Gates, chief operations officer of The Aubuchon Company. Discover how each has made their way through the hardware industry and what challenges they have faced. You'...
A Family Affair - Episode 89 17.07.2023 35:39
Hear from NHPA Top Guns honoree Scott Sommers, president of Hartville Hardware & Lumber, and his brother Gary Sommers and cousin Zach Coblentz as they share how they honor their family’s legacy of innovation and a desire to serve customers and the community. Music Credits: "Let That Sink In" by Lee Rosevere
Growing a Career - Episode 88 05.06.2023 29:44
Hear from 2023 NHPA Top Guns honoree TJ Colson and learn more about his career journey from part-time warehouse employee to now president of Wilco Stores. He shares the lessons he's learned about the importance of developing a strong company culture, being willing to evolve and embrace change and building into your employees. Music Credits: "Let That Sink In" by Lee Rosevere
A Legacy of Innovation - Episode 87 15.05.2023 49:45
As the third-generation of the Hassett family to lead Hassett Hardware, Eric Hassett is building on the history of service, culture and innovation the company is known for in the Bay Area. Hear from Hassett, a 2023 Top Guns honoree, on how technology and customer service intersect in the company and why company culture is a major key to the operation's successes. Music Credits: "Let That Sink In"...
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