Netsmart CareThreads

What does the care at home landscape look like in 2026? In this episode, Dr. Steve Landers , former CEO of the National Alliance for Care at Home, shares his thoughts on the forces shaping care at home today and what providers should be preparing for as we move through the year. Dr. Landers offers a candid look at hospice , home health , palliative care and home care. The discussion covers Medicar...

Voices of Care episode 2 features an in-depth conversation on the evolution of healthcare technology across three distinct eras of digitization. Host David Strocchia sits down with 30-year industry veteran and Strategic Advisor Kevin Scalia, along with AJ Peterson, SVP & GM, CareGuidance, to reflect on past developments and define what community-based care providers can expect from technology...

The role that hospices play in end-of-life care is changing, and technology is helping to shape what comes next. As hospice staff face rising demands, new regulations and shifting reimbursement models, the right technology can make all the difference. By combining leadership innovation with technology designed for care at home, organizations can drive better outcomes for patients, families and cli...

In the inaugural episode of Voices of Care, featuring Kevin Scalia, a Netsmart leader and long-time advocate for community-based care joins Scott Green, SVP & Managing Director of CareDimensions, Netsmart. Kevin shares his journey into shaping policy and technology in behavioral health, starting with the 2008 financial crisis and the American Recovery and Reinvestment Act (ARRA), which sparked...

Welcome to the Voices of Care Podcast, a short series dedicated to exploring how technology and advocacy shape community-based care. This introductory episode sets the stage for thoughtful conversations about the history, lessons and future of integrated health systems. Kevin Scalia, a long-time advocate for community-based care and Netsmart leader, opens the series with a look back at the evoluti...

With the Hospice Outcomes & Patient Evaluation (HOPE) tool set to go live on October 1st, hospice providers are facing a transformative shift in documentation and patient evaluation. In this episode, we explore what it takes to successfully implement HOPE, without disrupting care delivery. Diana Franchitto , a hospice center president and CEO, shares how her organization is navigating the tran...

What does the future hold for home health and hospice in 2025? In this Netsmart CareThreads podcast, host Mike Dordick, McBee President and Netsmart SVP of Post-Acute Strategy, sits down with Dr. Steve Landers, President of the National Alliance for Care at Home, for this discussion. They explore the biggest issues facing care-at-home providers today, from payment reform and regulatory pressures t...

Augmented Intelligence is redefining clinical workflows, reducing documentation time and empowering clinicians to focus on patient care. This shift not only improves efficiency but also enhances outcomes and job satisfaction. With tools designed for ease of use and minimal disruption, AI is driving higher productivity and better clinician retention. In this episode, Maria Warren , VP at Netsmart,...

The healthcare landscape is evolving rapidly, with staffing shortages, technology advancements, and shifting reimbursement models reshaping how care is delivered. As more baby boomer executives retire and the "silver tsunami" drives a growing demand for home-based care, the stage is set for the next generation of leaders to step up and shape the future. But what does it really take to step into th...

What’s going on with electronic visit verification (EVV) now that the mandate has been in effect for personal care services for more than a year? In this podcast, you’ll discover what’s changed and what may be on the horizon in the EVV landscape. Join Lindsay Mack , director of client success at Netsmart, and Kristy Pyles , founder of In Your Corner Consulting, as they discuss progress made since...

What strategies should states and counties adopt to meet the changing behavioral health landscape? In this podcast, we’ll look at our nation’s largest state, California, to see how they are responding to new legislation, high-risk populations and technology innovations such as artificial intelligence (AI). Join David Strocchia , SVP and Managing Director of Human Services, Netsmart; Mark Van Horn...

Jonah Cunningham is a policy expert who’s seen the evolution of healthcare––up to his present role as CEO of National Association of County Behavioral Health & Developmental Disability Directors (NACBHDD) and Executive Director of National Association of Rural Mental Health (NARMH). In this podcast, he sits down with Tom Herzog , Chief Operating Officer of Netsmart, to discuss current trends i...

Autism has become a significant issue in healthcare today, with rapidly rising diagnoses each year and new legislation mandating insurance coverage in all 50 states. In this podcast, Jamie Pagliaro , Executive Vice President and Chief Learning Officer at Rethink, a leading provider of ABA solutions, sits down with Jen Gray , Director of Solution Consulting at Netsmart, to talk about the growing de...

What strategies do provider groups operating in Accountable Care Organizations and Medicare Advantage Plans need to successfully partner with the growing Continuing Care Retirement Communities (CCRC) markets? Join Beth Reece, VP and GM of GEHRIMED at Netsmart, Todd Tyler, CIO at Curana Health , and Mike Emery, EVP at Curana Health, to discuss innovative senior care solutions, emphasizing preventio...

What strategies do a human services organization need to improve both top-line (growth) and bottom-line (profit) sustainability? Join Dave Strocchia , SVP, Netsmart, as he shares insights with Monica Oss , CEO, OPEN MINDS . This conversation will focus on new and emerging technology as the secret to a healthy business––including less overhead, happier staff, more service lines and stronger consume...

How did a CFO with a non-clinical background revolutionize care outcomes for a 140-year-old IDD nonprofit? In this episode, Toni Pergolin, CEO, Bancroft , talks with Mike Valentine, CEO, Netsmart , about her unexpected journey from changing budgets to changing lives. Learn the financial and strategic planning measures that took her organization from a struggling intuition to an innovative industry...

The president of the National Association for Home Care & Hospice (NAHC) says the performance of these agencies during the pandemic raised their awareness among the public and people in other parts of health care services. As we move through 2023, and further away from the pandemic, home care agencies and hospices are looking to increase their value in the overall home care landscape. In this...

While healthcare is often viewed with an episodic lens, human services operate very different. Benchmark Human Services has found when it comes to managing the most complex populations, integrated care is more vital than ever to driving better outcomes. With a clear mission of serving people at the forefront, they’ve taken a lifestyle approach to care and evolved their model to meet the unique nee...

The expectations seniors have for healthy aging is changing and it is up to continuing care retirement communities (CCRC), also referred to as life plan communities, to adapt. A tenured leader in senior living and long-term care dives into the changes, challenges and opportunities ahead to ensure long-lasting success for CCRCs. Eva Bering, MSN, MHA, RN, NHA, is an expert on enhancing the experienc...

Hospices around the country are dealing with a similar issue – staffing shortages. It’s forced some to reduce services while others have shut down. One expert has some ideas on how to retain staff and how to prepare hospice nurses for the rigors of the job. Barbara Karnes, RN has devoted decades towards educating, caring and supporting those who are dying and their loved ones. She wrote the iconic...

Tom Herzog , COO, Netsmart Dr. Eleanor Castillo-Sumi , Senior Vice President of Strategy, Innovation & Growth for Pacific Clinics. Organizations from all communities of care are faced with the challenge of navigating a sea of change, while at the same time trying to scale services to those in need. From taking a proactive approach to new payer models, to focusing on a strong organizational cul...

Health and human service organizations are confronted with the challenge of maintaining and improving care coordination, clinician satisfaction, and client outcomes with shrinking resources. Faced with staff shortages and an increase in demand for services, organizations are looking for ways to help clinicians do their job better, quicker, and easier, as well as improve the efficacy of their work....

In this episode, Chuck Ingoglia , President and CEO at National Council for Mental Wellbeing joins Kevin Scalia , Executive Vice President at Netsmart, to discuss the Bipartisan Safer Communities Act recently passed by Congress that provides funding for the expansion of Certified Community Behavioral Health Clinics (CCBHCs). Join them as they discuss how this Act came to be and how the efforts ove...

Home healthcare providers face an uncertain future following a proposed rate cut by Centers for Medicare and Medicaid Services (CMS). The proposal would implement a permanent -7.69% cut to Medicare home health services beginning in January 2023. The Partnership for Quality Home Healthcare (PQHH) says the rate cut proposal would equal $1.33 billion in 2023 alone. More cuts have also been proposed f...

Tim Rowan , Editor of “Healthcare at Home: The Rowan Report" Mike Dordick , President of McBee and SVP Post-Acute Strategy of Netsmart Dawn Iddings , SVP of Post-Acute, Netsmart It is projected that in two years 50% of Medicare beneficiaries will be enrolled in a Medicare Advantage (MA) plan, and by 2040 that number is expected to rise to 70%. As MA grows its market share among seniors, home-based...