NCSEA

NCSEA On Location

Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.

Author

NCSEA

Category

Government

Podcast website

www.ncsea.org

Latest episode

Jul 8, 2026

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Episodes

Changing the Lives of Children and Families and the Inclusion of Child Support: A Conversation with Dr. James Rodriguez 07.07.2021

This episode comes to you from Arizona and of course, Anchorage, Alaska.  On today’s show, Tim Lightner welcomes Dr. James Rodriguez, who is the President and CEO of the Fathers and Families Coalition of America (FFCA).  Its really an interesting conversation where they get into, among other things, the work of the organization that he represents and how his own experience as a father ha...

Pairing Social Work with Child Support 30.06.2021

On this On Location episode, hosts Sharon Pizzuti and Tim Lightner welcome Christine Wolf and Camina Stevenson, social work MSW’s from the Clark County (Nevada) District Attorney Family Support Office.  They talk about finding ways to assist people who are dealing with chronic homelessness, addiction, any type of mental health issues and co-occurring disorders—to pay child support.  Join...

Flexible Enforcement: Assisting Both Parents In the Child Support Program 23.06.2021

Another great episode, coming to you from on location in California and Alaska.  Tim Lightner has a discussion with California Department of Child Support Services Director, David Kilgore.  Hear the conversation about flexible enforcement, and how the child support program can be a resource in building a partnership for engaging in supportive services with both parents.

Perspectives on the Child Support Program and Engaging Fathers (Part 2) 16.06.2021

This is part two of our two-part series on engaging fathers in the child support program.  On this series, Tim Lightner continues the conversation with Brandon Guitierez, a child support specialist in a California county office, a noncustodial parent and paying member of a child support case.  He’s a featured speaker on the essential role of fathers. Hear Brandon’s perspective on how the...

Perspectives on the Child Support Program and Engaging Fathers (Part 1) 09.06.2021

This is the first of our two-part series on engaging fathers in the child support program.  On this series, Tim Lightner has a conversation with Brandon Guitierez, a child support specialist in a California county office.  Hear Brandon’s perspective on how the program works with fathers and how we may better engage them going forward.

Looking Forward: A Conversation with the 2021 NCSEA Leadership Symposium Co-Chairs and NCSEA’s Director of Professional Development 02.06.2021

We are coming to you on location today from Virginia, Kansas, Texas and Alaska. On today’s episode, Tim Lightner welcomes Ashley Dexter and Charles Smith, co-chairs of this year’s NCSEA Leadership Symposium. Also joining them is Gillyn Croog, who is NCSEA’s Director of Professional Development. They talk about the upcoming conference, what to expect, and how good it’s going to be to be in person a...

Continuing the Conversation with Zenell Brown 19.05.2021

Coming to you from Michigan and Alaska, Sharon Pizzuti and Tim Lightner continue the conversation with Zenell Brown, Esq. from her discussion at the 2021 NCSEA Policy Forum. Grab a cup of coffee and be ready to engage as she shares about diversity and inclusion, her personal experiences and her book, Coffee and Conversations:  Inclusion and Belonging.

Interagency Engagement in the Great State of Georgia 12.05.2021

Today’s episode comes to you from Georgia and Alaska.  Tim Lightner has a conversation with Wende Parker and John Strickland about what the Georgia Department of Human Services, Division of Child Support Services is doing with their Parental Accountability Court and Fatherhood programs.  Hear about their successes, their passion, and their dedication.   It’s a great opportunity...

Family Centered Initiatives – Working with the Judiciary 05.05.2021

Our episode today comes to you on locations from New York, NY and Chicago, IL. Pat O’Donnell (Vice President of Payment Processing at YoungWilliams) hosts and covers a conversation with Andree Tenemas-Chavez (Citywide Program Manager & Resource Coordinator at the Center for Court Innovation Parent Support Program), Nicholas Palos, Esquire (Support Magistrate in the New York State Family Court)...

Revisiting a Conversation with ERICSA President Patrick Quinn 28.04.2021

We’re bringing this podcast back, for another listen with Diane Potts and Pat Quinn conversing, and with a special introduction from NCSEA President, Lisa Skenandore. It’s a nice reminder of Pat, and his contributions to the child support program. And a nice reminder of our colleague and friend. (Originally published on 5/3/20.)

Become Acquainted with the NCSEA CSQ and Its Co-Chairs 21.04.2021

This episode comes to you on location from Alaska, North Carolina and Pennsylvania. On today’s show, Tim Lightner and Tammy Pearson have a conversation with the co-chairs of the NCSEA Child Support CommuniQue (better known as the CSQ), Carla West and Ann Marie Oldani.  They talk about the history of the publication, its purpose, and they give you some insights of how it’s published.

A Fresh Take on "The Insiders’ Guide to Child Support: How the System Works" 14.04.2021

On today’s episode, Tim Lightner and Sharon Pizzuti have a conversation with Mary Ann Wellbank and Jeff Ball. They talk about their careers, their book – The Insiders’ Guide to Child Support – and what each of them are doing, both now in the child support community and looking ahead. Get to know each of these amazing people as we talk to them.

Child Support – A Tool to Enable Families and Their Children to be Food Secure 30.03.2021

Today’s episode comes to you on location from Maine, with a panel from the Department of Human Services (Patty Dushuttle and Anthony Pelotte) and the Food Research and Action Center (Ellen Vollinger). Pat O’Donnell hosts, and covers the topic of child support and S.N.A.P. and how they work together to address food insecurity in families, and combat childhood hunger.

2021 NCSEA Policy Forum Preview 18.02.2021

Today's episode comes to On Location from Michigan, Minnesota, California and Alaska!  On this episode, Tim Lightner and Greg Wilson have a conversation with our 2021 NCSEA Policy Forum co-chairs, Erin Frisch and Shaneen Moore.  They talk about the upcoming Policy Forum, what's going to be different this year, and how they planned for an amazing virtual event.

Child Support Awareness: Focus on Families 04.11.2020

Pat O’Donnell of YoungWilliams sits down with a distinguished panel in today’s episode: Debra Barnes (IV-D Director, Wisconsin Bureau of Child Support), Wally McClure (Raven Wings Consulting, and former IV-D Director of Washington Division of Child Support) and Sharon Santilli (IV-D Director, Rhode Island Dept. of Human Services, Office of Child Support Services). They discuss child support awaren...

Work Life Balance: Serving Others - NCSEA Blog Cast Part 3 of 3 22.10.2020

Part three of our three-part series on the Work Life Balance blog cast, led by Ellen Rutledge.  This episode concludes a conversation with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno on the subject of work-life balance, leadership and the impact on relationships in the work-life culture.  Part 3 is done in conjunction with their blog cast articles in the NCSEA CSQ, and is focused on Servi...

A Conversation and Update of NCSEA's Policy and Government Relations (PGR) Committee 14.09.2020

NCSEA’s own Gillyn Croog welcomes NCSEA President Lisa Skenandore and Past President Diane Potts. They provide an update of the activities of NCSEA’s Policy and Government Relations Committee, and discuss how they plan to remain engaged with the NCSEA membership in these trying times during the COVID-19 pandemic.

An Interview with NCSEA Presidents--Tanguler Gray and Lisa Skenandore 30.08.2020

Tim Lightner welcomes the outgoing president, Tanguler Gray and the incoming president, Lisa Skenandore of the National Child Support Enforcement Association (NCSEA).  As the board year comes to a close, and the officer positions change over, we get a chance to hear from Tanguler about how she felt about her time as president, as well as discussing with Lisa her goals and plans for the upcomi...

As the World Changed in an Instant (Pt. 2) 24.08.2020

Part two in our series on the COVID-19 crisis. Pat O’Donnell of YoungWilliams has a conversation with Larry Heyeck (Deputy Director of Legal for the New Mexico DHS/CSED), Wende Parker (Parental Accountability Court Manager, Georgia Division of Child Support Services), and Nicholas Palos (Support Magistrate, Kings County Family Court, New York). They discuss how their agencies have maintained and c...

Work Life Balance: Emotional Well-Being - NCSEA Blog Cast Part 2 of 3 21.08.2020

Part two of our three part series on the Work Life Balance blog cast, led by Ellen Rutledge.  This episode features a conversation with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno on the subject of work life balance, self-care and good mental health.  Part 2 is done in conjunction with their blog cast articles in the NCSEA CSQ, and is focused on Emotional Well-Being.

Leadership Styles for Positive Outcomes 16.08.2020

In this episode we feature a recent NCSEA web talk recorded virtually, on the topic of leadership styles for positive outcomes.  It's a great conversation with Steven Eldred, Director at Orange County Child Support Services and Tim Lightner of Alaska Child Support Services Division.  NCSEA's own Gillyn Croog starts us out with opening remarks. 

As the World Changed in an Instant (Pt. 1) 09.08.2020

In this episode, join Pat O’Donnell of YoungWilliams for part one of a two-part series on how the child support programs around the country have continued to serve program participants during this COVID-19 pandemic. She has a conversation with Marquese Howard, Chief Marketing Officer of Riverside County, CA Child Support Services and Carla Szalewicz, Child Support Enforcement System Administrator...

Change Management and Working from Home 31.07.2020

In this episode, Tim Lightner welcomes Maureen Leif, David Ramm and Joe Mamlin for a conversation about working from home. They share not only some tips and ideas about how to make your work more productive, but also talk about managing from home and how they interact with each other in this new remote environment.

Tear Down the Wall: Breaking the Wall between Probation Supervision and Child Support Enforcement 19.07.2020

Tim Lightner has a conversation with Larry Ashbridge, the Chief of Child Support Enforcement Probation Services from the State of New Jersey.  They discuss what New Jersey is doing to assist parents who are in the probation system with child support obligations. The also talk about the “new normal” of conducting business during the COVID-19 pandemic.

Meeting the hosts of Riverside County's "Coffee Break" Podcast 11.07.2020

Tim Lightner speaks with Nathan Hartell and Bruce Wagner - from the Riverside County Child Support Office, and hosts of the podcast Riverside County Child Support Service's Coffee Break. If you haven't heard their show, we encourage you to check it out. 

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