NARPM Radio

July 8, 2026 Artificial intelligence is changing property management, but where should you start? In this episode of NARPM Radio, host Pete Neubig sits down with Lindsay Liu, Co-Founder and CEO of Super, to discuss how property managers can use AI to improve responsiveness, reduce repetitive work, and create more efficient operations. Lindsay shares a practical approach to AI adoption, the importa...

July 1, 2026 In this episode of the NARPM Podcast, host Pete Neubig sits down with property management coach and industry thought leader Jo-Anne Oliveri to discuss what separates high-performing property management companies from the rest. From accountability and KPIs to workflows, technology, and team management, Jo-Anne shares practical strategies for building a culture of performance without fa...

June 25, 2026   Should you sell your property management company, scale it further, or hire a CEO to run it? Host Pete Neubig welcomes Deb Newell, owner of Real-Time Consulting and founder of PMX Marketplace, for a conversation about company valuations, acquisitions, exit planning, and the factors that drive business value. Whether you're preparing for growth or considering your next chapter, this...

June 17, 2026 In this episode of NARPM Radio, host Pete Neubig sits down with Ryan Killian, President of RENU Property Management, to discuss why the industry has entered what he calls the "operator era." Ryan shares lessons learned from scaling some of the largest single-family rental portfolios in the country, including the importance of data-driven decision-making, operational efficiency, centr...

June 10, 2026 Property management is changing fast. In this episode, host Pete Neubig sits down with Steve Hart, Co-Founder and CEO of PMI, to discuss the major trends reshaping the industry, from AI and emerging technology to industry consolidation and scalable growth systems. Steve shares why community, standardized processes, and operational support are becoming increasingly important for prope...

June 3, 2026 In this episode of the NARPM podcast, host Pete Neubig sits with David Bitton, co-founder of DoorLoop, to explore the tangible ways artificial intelligence (AI) is reshaping the property management industry. Moving past the initial hype, Bitton discusses how property managers can leverage tools like Claude, Jace.ai, and DoorLoop’s integrated AI assistant to automate up to 80% of tenan...

May 27, 2026 As a property manager, it’s easy to get trapped in the day-to-day grind. In this episode, Chilon Anderson, CEO and Co-Founder of Above All Property Management, shares how she went from working 90-hour weeks and wearing every hat in her business to stepping into true strategic leadership. She and host Pete Neubig discuss building the right team, learning to let go, creating real busine...

May 20, 2026 In this episode of NARPM Radio, host Pete Neubig welcomes Patrick Osman, CEO and co-founder of Utility Valet, to discuss innovative ways property managers can drive NOI through ancillary services. Patrick shares insights on how services like bulk internet and automated utility verification not only streamline the move-in process but also create new revenue streams for property managem...

May 13, 2026 In this episode of the NARPM podcast, host Pete Neubig sits down with Kristen Ewen,  VP of SEO and PMW Marketing at Rentvine, to talk about how ChatGPT and AI impact your website traffic and SEO. Kristen Ewen separates hype from reality and reveals how property managers can leverage AI without sacrificing authority, rankings or lead quality.

May 6, 2026 Most property management owners treat taxes as a once-a-year task — but real savings happen with proactive planning. In this new episode, Pete Neubig and CPA Chris Picciurro break down the difference between tax planning and preparation, key strategies like cost segregation and income shifting, and the biggest mistakes business owners make. If you want to reduce your tax burden and mak...

April 29, 2026 In this episode of the NARPM podcast, host Pete Neubig sits down with Dan French, CEO of Northpoint Asset Management, to explore how institutional-grade systems from multifamily are reshaping the “wild west” of single-family rentals. They dive into scaling operations, leveraging AI for efficiency, and what it really takes to bring structure, profitability and long-term growth to mod...

April 22, 2026 In this week’s NARPM podcast, host Pete Neubig talks with Patrick Jacobs, the CEO of Shamrock Property Maintenance. Leveraging over 20 years of experience in the field, Jacobs shares real-world insights on moving away from unreliable "chucks in a truck" by implementing clear rules of engagement and formal vendor agreements. The discussion highlights how property managers can improve...

April 15, 2026 In this week’s NARPM® podcast, host Pete Neubig talks with Jennifer Merritt, RentScale Partner and Chief Operating Officer - Integrator, who breaks down when — and how — to hire a business development manager. From readiness and lead flow to compensation, systems and common mistakes, Jennifer shares a practical framework to help property managers build a BDM role that actually drive...

April 8, 2026 In this week’s NARPM® podcast, host Pete Neubig talks with Peter McKenzie, founder of Rincon Property Management, about how property managers can grow beyond their own companies by investing in and partnering with others. Peter shares how mentorship evolved into strategic partnerships and outlines what it takes to do this successfully, from having a strong business foundation to stru...

April 1, 2026 In this episode, host Pete Neubig talks with Robert Dell’Osso, RMP®, President/Principal Property Manager of MasterKey Property Management and NARPM® Governmental Affairs Committee Chair, who spills the beans on NARPM Day on the Hill and explains why he decided to hire a handyman and spin off a separate maintenance company.

March 25, 2026 In this week’s NARPM podcast episode, host Pete Neubig talks with Inaas Arabi, Chief Operating Officer at Block & Associates Realty,, about a failed AI implementation attempt and what he learned. Be a wise man and learn from others' mistakes. Inaas outlines the steps you need to take for a successful AI implementation.

March 18, 2026 Bringing on a new owner can create major headaches if expectations aren’t clear from the start. In this episode, host Pete Neubig talks with Karen Jordan, Director of Growth at HBR Rentals, about how her team uses a paid Property Condition Report during the onboarding process to set standards, educate owners, and prevent costly surprises later. Karen explains how this simple step he...

March 11, 2026 In this week’s NARPM podcast episode, host Pete Neubig talks with acquisition strategist Stacey Salyer about how to grow a property management business through strategic acquisition, not the "door-by-door grind." Salyer, founder of Salyer's Built to Acquire™, dispels common myths, shares strategic ways to acquire a business without millions of dollars, and explains why "boomer selle...

March 4, 2026 In this week’s NARPM Radio podcast, host Pete Neubig talks with Mark Brower about what it really takes to step out of the day-to-day and lead as an owner. From hiring high-level talent to developing a clear vision, Mark breaks down the leadership and mindset shifts required to build a scalable, sustainable property management company.

February 25, 2026 In this new podcast, host Pete Neubig sits down with Sarah Hatch, Owner/Broker of Hatch Property Management, to discuss how to use video to enhance your operations. It's not as hard as you think it is. Don't overthink it. Use video not just for marketing purposes, but to reduce resident work orders, including maintenance work orders. Use video to enhance your relationship with yo...

Feb. 18, 2026 In this week’s NARPM podcast episode, host Pete Neubig interviews Trent Bray, who trains Business Development Managers (BDMs) for Property Management Inc. (PMI) franchise partners on the sales process. Bray advises new owners to wait until they are near the break-even point to hire their first BDM, arguing they should first understand the sales process themselves. He emphasizes that...

Feb. 11, 2026 In this week’s NARPM podcast episode, Pete Neubig interviews Justin Anderson, founder and CEO of RentSmart, licensed broker and author of "Funny Money: Building Wealth in a System Rigged to Keep You Broke." Anderson argues that property managers are uniquely positioned to build wealth but often miss the opportunity and should aim to become investment advisors for their clients, sugge...

Feb. 4, 2026 In this urgent NARPM podcast episode, host Pete Neubig sits down with NARPM Government Affairs Director Tyler Craddock and national property management counsel, Monica Gilroy, Esq., to break down President Trump’s new executive order targeting institutional single-family rental purchases and a recent HUD directive impacting assisted housing. They explain what’s actually in these polic...

Jan. 28, 2026 NARPM podcast host Pete Neubig interviews Ori Tamuz, CEO and Co-Founder of DoorLoop, an all-in-one property management software. Tamuz, a serial entrepreneur who came out of early retirement, explains how he decided to disrupt the property management industry by building a comprehensive platform that specifically addresses the complex accounting needs of property owners. Tamuz detail...

Jan. 21, 2026 In this podcast, host Pete Neubig interviews 2026 NARPM National President DD Garzón to discuss the major changes at NARPM.  NARPM 2.0 is tackling challenges the organization has had for years.  Exciting times for Members!  There are more benefits of being a Member than ever before.