George Paladichuk

NaiL It

Business EN ↓ 18 episodes

NaiL It is for the franchise operator who built a system that's growing faster than the infrastructure underneath it. The one running 50, 100, 200 locations and watching revenue leak out through missed calls, inconsistent phone handling, and front desk teams that can't scale with the business. Hosted by George Paladichuk, founder of NaiL — the AI call handling platform deployed across 100+ franchise locations — the show goes inside the operational challenges nobody talks about at franchise conferences. How to fix the gap between your top and bottom performing locations. Why your tech stack is...

Author

George Paladichuk

Category

Business

Podcast website

rss.com

Latest episode

Jun 24, 2026

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Episodes

How FRSTeam Sells Empathy, Not Services with Holly Murry 24.06.2026

Holly Murry spent nearly three decades at FRSTeam, starting as a 22-year-old technician and rising all the way to Brand President. In this episode she breaks down why contents restoration is really a people business, and how her teams show up on the worst day of someone's life to bring back the things money can't replace. The kid's stuffed animal. The military flag passed down for generations. The...

Mike Potts on Why 70% of Franchise Software Projects Fail (And What to Do Instead) 17.06.2026

Mike Potts has been building custom software for middle market companies since 2008 without raising a dollar of outside capital. His firm, Feature23, carries a 95% client success rate in an industry where 70% of projects fail. In this episode, Mike breaks down exactly why that gap exists and what it costs companies who get it wrong. We get into the understanding gap, the reason most technology pro...

Why Franchisees Don't Follow Your Systems (And How to Fix It) | Joel Worthington 10.06.2026

Joel Worthington spent 16 years as a pastor before becoming president of Mr. Electric -- and it turns out those two jobs aren't that different. He walked into a brand with 40 franchisees arguing on the floor, no validators, and revenue heading the wrong direction. By the time he left, they were doing $205M. In this episode, Joel breaks down how he rebuilt trust from zero, why most brand presidents...

He Did $10M at 22, Sold the Company, and Came Back Smarter — Eric Smith of PAC Exteriors 03.06.2026

Eric Smith built a roofing company from scratch at 22, scaled it to nearly $10M in a single year, sold it, and walked away from the industry entirely. Then life — and a partnership with the right guy — pulled him back in. But this time, he's doing it completely differently. Eric is the co-founder of PAC Exteriors, a Colorado-based roofing company taking a disciplined retail-first approach in a mar...

Why Angie's Leads Are a "Sucker's Bet" (and What 25-Year Roofing Marketer Carm Taglia Does Instead) 14.05.2026

Carm Taglia spent 25 years marketing every kind of business before niching down to roofers - and he has zero patience for the way most contractors are still buying leads in 2026. In this episode he breaks down why renting leads from Angie's List is "a sucker's bet," why Google is de-indexing thin contractor websites by the thousand, and what AI search is actually rewarding right now (hint: it's no...

How Joe Dominiak Thinks About Franchise Growth After 25 Years of Fixing Broken Brands 23.04.2026

Joe Dominiak has spent 25 years fixing broken franchise systems across some of the biggest brands in the country. Now he's not fixing anything. He's scaling a machine. As VP of Franchise Operations at Superior Fence & Rail, the fastest growing fencing franchise in America, Joe breaks down what actually separates winning franchise systems from the ones that quietly fall apart. We get into how S...

How Two Brothers Turned A Side Job Into a Multi-Million Dollar Company 28.02.2026

George interviews brothers Roberto and Eric of ACE Construction, a Sugar Land, Texas roofing and construction company serving the greater Houston area. They share how they started as subcontractors in their mid-20s about seven years ago and launched ACE roughly two and a half years ago, emphasizing learning the job from the ground up. They discuss competing in Texas’s low-barrier market by focusin...

Becca Switzer on Mastering Roof Sales, Building Training, and Building Trust in 2026 06.02.2026

In this exciting episode, George Paladichuk joined by Becca Switzer, owner of Roof Sales Mastery, one of the most well-renowned sales academies in roofing. Becca shares her journey from selling Cutco knives to becoming a top salesperson in the roof sales world and eventually founding her own sales academy. We delve into the importance of sales training, setting up appointments, and not prejudging...

Dashaun Bryant’s Secrets to Roofing Sales, Training Reps, and The New Era of Door-to-Door Marketing 29.01.2026

In this episode, George Paladichuk is with Dashaun Bryant from Roof Hustlers, known for his high-energy personality and signature bow tie, Dashaun shares his journey of accidentally stumbling into the roofing industry and becoming a renowned sales trainer. Throughout the conversation, Dashaun dives into the principles that guide his work, the importance of mindset, and the skills necessary to thri...

How Dan Antonelli Changes Lives Through Branding 24.01.2026

In this episode, George Paladichuk sits down with Dan Antonelli, founder of KickCharge Creative, a leading branding agency specializing in home services. Dan shares his incredible journey from hand-lettering vans in his parents' backyard to running a successful company with over 50 passionate employees. We delve into the psychology behind effective branding, the impact of a strong brand on key per...

How Zach Peyton Put $1 Billion Dollars of Fence In The Ground In 7 Years 08.01.2026

In this episode, we sit down with Zach Peyton, the brand president of Superior Fence and Rail, to dive deep into the journey of transforming a local fencing business into a nationwide franchise powerhouse. Zach shares how his post-Army career led him to the business, the challenges of expanding amidst economic downturns and the COVID-19 pandemic, and the importance of maintaining strong core value...

Mike Goldenstein Explains Roofing's Future in AI and Consumer Preference 02.01.2026

In this episode, George Paladichuk is with Mike Goldstein, Chief Revenue Officer of Roofle and a veteran with over 30 years in the roofing industry. Mike discusses his diverse career ranging from roofing installer to tech executive, offering insights on the evolution of the industry towards digital quoting and e-commerce. We explore the impact of AI and advanced analytics on consumer behavior, the...

Tim Brown on Mastering Marketing for Contractors, Building a $7M Company, and Embracing Local Dominance 17.12.2025

In this episode, we welcome Tim Brown, the owner and operator of Hook Agency, to dive deep into the world of marketing for contractors and roofing companies. Tim shares his journey from being a web designer to running a successful agency focused on SEO, PPC, and websites for roofing and home services. We explore key marketing strategies, lead generation, branding, and the importance of community-d...

Lane Houk on A.I for Home Services and Navigating Todays Market 11.12.2025

In this episode, George Paladichuk interviews Lane Houk, a US Army veteran and renowned SEO expert, about his journey from military service to digital marketing. Lane dives deep into the rapidly evolving landscape of digital marketing and SEO, emphasizing the transformative impact of AI on local business visibility. Lane shares insights from his newly developed SPARK Framework and underscores the...

White-Glove Roofing in a Brown-Glove Industry w/ David Bitan 08.12.2025

In this episode, George Paladichuk talks with David Bitan, founder and brand president of Bumble Roofing, to unpack how he went from commission home-services sales to building a tech-forward, white-glove roofing brand that’s now a national franchise backed by Empower Brands. We talk about: • Why Bumble is “a customer service company that happens to sell roofing” • The branding + customer experienc...

Randy Brothers on Overcoming Failure, Building a Roofing Empire, and Top 3 Scaling Tips 08.12.2025

In this episode of the Nailed It show, host George Paladichuk sits down with Randy Brothers, the Founder and Owner of Elite Roofing and Solar and the coaching and consulting business The Roofing Academy. He’s the best-selling author of Start It, Build It, Grow It: The Contractor’s Guide to Success and host of the Start, Build, Grow Show podcast, among countless other hats he wears as a husband, da...

Steve Adjemian on Dominating Your Market, Leading From The Front, and Scaling w/o Burning Your Team 21.11.2025

In this episode, I sit down with Steve from Red Rock Roofing, one of the most respected roofing companies along Colorado’s Front Range. We dive into how he went from tax law to building an 8 figure roofing company that’s known for its culture, systems, and “firing on all cylinders” marketing philosophy. If you’re a roofing company doing (or aiming for) $3M+ per year, this one’s packed with practic...

Dennis Yu on Why Agencies Are FAILING Roofers, The New Era of AI, and How To Win Locally 12.11.2025

Join us for an engaging conversation with marketing expert Dennis Yu as he shares insights on his journey in the marketing industry, the importance of local service marketing, and how AI is revolutionizing the sector. Dennis discusses the significance of creating jobs for young adults, helping local businesses, and mentoring the next generation of marketers. Learn about the critical role of Google...

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