My Duvet Flip by Jack Parsons

Episode Guest: Tim Mason is the CEO of Eagle Eye and a veteran of British retail, best known for his 30-year career at Tesco where he helped launch the Clubcard. He brings decades of experience in marketing, loyalty, and digital transformation. Episode Timestamps: 0:00 Introduction 0:41 Meet Tim – The Duvet Flip Moment 1:56 Tim’s First Job: From Fruit Farm to Boardroom 3:06 What Makes a Great Firs...

Episode Guest: Matt Callaghan is the Chief Operating Officer at easyJet Holidays, where he leads customer experience, operations, and long-term strategy. With a background spanning Deloitte, British Airways, and frontline leadership at Heathrow, Matt brings a rare blend of operational grit and strategic vision. Episode Timestamps: 0:00 Introduction 1:23 Why Matt Said Yes to My Duvet Flip 2:14 Firs...

Episode Guest: Sam Sims is the Chief Executive of National Numeracy, with a career rooted in empowering individuals through confidence-building and lifelong learning. His work focuses on supporting those often overlooked to realise their potential with the right tools and encouragement. Episode Timestamps: 0:00 Introduction 0:32 Meet Sam Sims, CEO of National Numeracy 1:13 What National Numeracy d...

Episode Guest: Lukas Kaminskis is the CEO of Boom Training and Turing College, two organisations focused on transforming tech education across Europe. He’s a serial entrepreneur passionate about building learner-first experiences that unlock economic mobility. Benas Sidlauskas is the Chief Business Development Officer at Boom Training and Turing College. A long-time co-founder with Lukas, Benas is...

Episode Guest: Richard Walker is the Executive Chairman of Iceland Foods and a passionate advocate for responsible business. He also founded the sustainable property firm Bywater, blending purpose, grit and leadership to champion people and planet. Episode Timestamps: 0:00 Introduction 0:48 Why business is a force for good 1:34 Richard’s first job and early lessons in customer service 3:44 What ma...

Episode Guest: Nick Bent is the CEO of upReach, a UK-based social mobility charity helping university students from less-advantaged backgrounds secure top graduate jobs. With a background spanning government, business, and the third sector, Nick co-founded upReach to level the playing field for talented young people. German Bencci is the CEO and founder of CodeYourFuture, a volunteer-driven organi...

Episode Guest Briya Campbell is the Senior Data Enablement Manager at Compare the Market, where she champions innovation and inclusion in the data space. With a dynamic background spanning retail and tech, Briya is passionate about mentorship, representation, and driving commercial impact through data. Episode Timestamps: 0:00 Introduction 0:23 Meet the Guest: Senior Data Enablement Manager at Com...

Episode Guests James Turner is the CEO of the Hg Foundation, leading its mission to drive social mobility through technology and education. Elona Mortimer-Zhika is a Board Trustee at the Hg Foundation and a passionate advocate for diversity, inclusion, and access to tech careers. Episode Timestamps 0:00 Introduction 0:49 Meet James and Elona from the HG Foundation 1:27 Why tech access is a social...

Episode Guest: Matthew Wragg is the CEO at Gattaca Plc. Parent company to Matchtech, Infosec People and Gattaca Projects , where he’s spent over two decades rising through 12 roles to lead the company. Known for his people-first approach and belief in learning through hard graft, Matthew brings deep insight into recruitment, leadership, and resilience. Episode Timestamps: 0:00 Introduction 1:20 Ma...

Episode Guest: Tanuja Randery is the Managing Director for Amazon Web Services (AWS) in Europe, the Middle East, and Africa. A passionate advocate for digital skills and inclusive leadership, she has helped train over 31 million learners globally. Episode Timestamps: 0:00 Introduction 1:20 From Early Jobs to Self‑Discovery 3:50 Breaking Into McKinsey: Network & Opportunity 6:15 Doing Excellent...

Episode Guest Penny Taylor is the HR Director at Compare the Market, where she leads with a passion for inclusivity, kindness, and commercial impact. Her career journey spans retail, travel, and people leadership, grounded in real-world grit and deep empathy. Episode Timestamps: 0:00 Introduction & Why This Chat Matters 1:15 Penny’s Early Years & Academic Setbacks 3:10 The “Floater” Role —...

Episode Guest: Matt Madrigal is the Chief Technology Officer at Pinterest, where he leads product management, engineering, and infrastructure for the platform. With a career spanning eBay, Google, and Fanatics, Matt is a seasoned e-commerce and tech leader passionate about building positive, high-impact user experiences. Episode Timestamps: 0:00 Introduction 1:23 From Chico to Pizza Shop: Matt’s F...

Episode Guest: Graham Rogers Graham Rogers is the Co-CEO of Homes for Students, bringing a decade of leadership experience in student accommodation and a passion for a people-first culture. Kate Forester Kate Forester is the Managing Director at Homes for Students, known for her straight-talking leadership style, focus on team development, and deep commitment to delivering on promises. Episode Tim...

Episode Guest: Llorayah Timbou Faucher is a Degree Apprentice at Marks & Spencer who started as a quiet Christmas temp and is now inspiring future leaders. Her story is one of confidence, curiosity, and creating memorable moments for customers and colleagues alike. Episode Timestamps: 0:00 Introduction 0:47 Starting as a Christmas Temp at 18 2:05 Nervous Beginnings & Not Knowing the Ropes...

Episode Guest: Kayte Houghton is the Payroll Lead at Marks & Spencer, where she’s risen from admin assistant to leading payroll for 65,000+ colleagues. A champion of resilience, Kayte’s journey from council house to career leadership shows what’s possible when passion meets opportunity. Episode Timestamps: 0:00 Introduction 0:49 Kayte’s Early Life as a Teen Mum 2:15 Living on Benefits & Hi...

Episode Guest: Kate Goolnik is a Food Business Graduate at Marks & Spencer with a passion for how food gets from supplier to shelf. From night shifts in nightclubs to store openings and sandwich logistics, Kate’s story is one of resilience, curiosity, and drive. Episode Timestamps: 0:00 Introduction 0:48 Starting Out in Nightclubs During Uni 2:15 Learning to Work With Different People 3:20 The...

Episode Guest: Alice Grennan is a Fashion, Home & Beauty Product Graduate at Marks & Spencer, where she’s building a multifaceted retail career. From lava flows to sustainable fashion, Alice’s squiggly career path is powered by passion, resilience, and confidence. Episode Timestamps: 0:00 Introduction 0:48 Alice’s First Job at 13 — The £5 Paper Round 2:05 Hustling for Hospitality Roles 3:1...

Episode Guest: Jhorvis Tyrell is a Warehouse Operative at Marks & Spencer who started through the Prince’s Trust programme. From overcoming nerves to becoming a confident team player, he’s passionate about helping customers get their orders on time — every time. Episode Timestamps: 0:00 Introduction 0:50 Meeting M&S Through the Prince’s Trust 1:45 First Impressions of the Warehouse 2:30 Ho...

Episode Guest: Tom Coltman is a Store Manager at Marks & Spencer, having risen through the ranks from work experience to leadership in just seven years. He's passionate about building confidence, resilience, and opportunities for the next generation of retail leaders. Episode Timestamps: 0:00 Introduction 1:21 Tom’s First Job — From College to Retail 3:10 Finding Confidence on the Shop Flo...

Episode Guest: Jane Mustoe is Director of Technology at Tesco, where she leads teams focused on enabling functions and driving innovation through cutting-edge tech. With a background spanning financial services and retail, she’s passionate about building products that truly connect with customers. Episode Timestamps: 0:00 Introduction 0:46 Meet the Director of Technology at Tesco 1:51 Jane’s First...

Episode Guest: Nicola Green is the Chief Communications and Corporate Affairs Officer at Virgin Media O2, where she leads all internal and external communications, brand PR, and public affairs. With over two decades of experience, she’s a driving force behind major industry campaigns and a passionate advocate for building trust through authentic communication. Episode Timestamps: 0:00 Introduction...

Episode Guest: Adrian Goddard ACIPP is the Commercial Director at the Chartered Institute of Payroll Professionals (CIPP), where he leads commercial growth strategy, bringing together sales, marketing, and events to deliver value for members, partners, and the wider payroll community. With over 20 years of cross-sector commercial expertise and more than a decade in leadership, Adrian is passionate...

Episode Guest: Joanne Musselle is the Group Chief Underwriting Officer at Hiscox, where she oversees global underwriting strategy and risk management. With more than two decades in the industry, Joanne is passionate about mentoring future leaders and showcasing insurance as a career that powers progress. Episode Timestamps: 0:00 Introduction 0:46 Why Joanne said yes to My Duvet Flip 1:21 Growing u...

Episode Guest: Laura Shaw is Head of Digital Trading at Hiscox UK, where she leads the integration of technology and broker relationships to drive growth. With over 25 years at Hiscox, she has held 12 different roles, championing change and the development of future talent. Episode Timestamps: 0:00 Introduction 0:09 Why Laura said yes to My Duvet Flip 1:12 First job lessons — from WH Smith to the...

Episode Guest: Steve Parry is Group Claims Director at Hiscox, where he leads global claims operations with a focus on fairness, innovation, and helping customers navigate challenges. Episode Timestamps: 0:00 Introduction 0:33 Steve’s first job in Manchester 1:29 Why Steve chose insurance over the family business 2:37 Starting in claims with just £250 authority 3:35 From Manchester to London – cha...