MustardHub

MustardHub Voices: From the Frontlines

Business EN ↓ 7 episodes

MustardHub Voices: From the Frontlines takes you inside the businesses where great leadership happens in real time. Hear from owners, operators, and managers who aren’t behind closed doors — they’re right there with their teams, serving customers, solving problems, and setting the tone. From healthcare and childcare to retail, hospitality, home services, and more, our guests share what it really takes to keep people engaged, operations running smoothly, and customers coming back. You’ll walk away with actionable ideas, inspiring stories, and a deeper look at how leaders make an impact where th...

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MustardHub

Episodes

Leading Through Care: Aka Ali-Kerr on Soft Skills, Culture, and Trust in Hospitality Video 18.02.2026 31:58

In Episode 7 of MustardHub Voices: From the Frontlines, Julie sits down with Aka Ali-Kerr, Director of Human Resources at Andaz Miami Beach, part of the Hyatt Hotels portfolio, to explore what people-first leadership truly looks like in hospitality. With more than 25 years in HR and a background in psychology, Aka shares why soft skills are often the biggest differentiator between good leaders and...

Right People, Right Seats: Scaling Frontline Teams with Dave Cuff Video 11.02.2026 44:03

In Episode 6 of MustardHub Voices: From the Frontlines, Julie sits down with Dave Cuff, Chief of Staff at Loving, a production-based landscaping and sod farming business, to unpack what it really takes to scale frontline organizations without losing clarity, culture, or accountability. Dave shares his unconventional journey from pharmaceuticals to franchising and into operations leadership, offeri...

Empathy, Operations, and Alignment: Katin Keirstead on Leading Frontline Teams Video 04.02.2026 35:16

In Episode 5 of MustardHub Voices: From the Frontlines, Julie sits down with Katin Keirstead, Vice President of Operations at The Junkluggers, to explore what it really takes to lead frontline teams in a mission-driven franchise organization. Katin shares her unconventional path into franchising and how her background in adult education shaped her leadership philosophy. She offers a behind-the-sce...

Purpose, People, and Self-Leadership: Rhiannon Hoeweler on Building Culture at Scale Video 28.01.2026 31:31

In this episode of MustardHub Voices: From the Frontlines, Julie sits down with Rhiannon Hoeweler, VP of Experience and Impact at MadTree Brewing, to explore what it takes to build a people-first culture while scaling a fast-growing, purpose-driven business. Rhiannon shares her journey from environmental science and the Cincinnati Zoo to leading experience, marketing, HR, and community impact at o...

Building Engagement and Alignment in Franchising with Leigh Feldman Video 21.01.2026 30:56

In this installment of MustardHub Voices: From the Frontlines, Julie sits down with Leigh Feldman, CEO of Youth Franchise Brands, to explore how people, culture, and soft skills shape success in franchising and youth-focused businesses. Leigh shares his journey from franchisee to platform CEO and offers a candid look at the people challenges he sees across franchise systems—from miscommunication a...

Engagement on the Factory Floor: Jamie Amis on Modernizing Manufacturing Culture Video 14.01.2026 31:05

In Episode 2 of MustardHub Voices: From the Frontlines, Julie sits down with Jamie Amis, Talent and Engagement Partner at Fetchheimer, one of Cincinnati’s oldest manufacturing companies and a major supplier of uniforms for law enforcement and the U.S. military. Jamie shares a rare, inside look at engagement and retention challenges in modern manufacturing—from the decline of skilled sewing talent...

Workplace Happiness, Retention, and Letting Go with Ruthann Peace Brown Video 07.01.2026 32:30

In the very first episode of MustardHub Voices: From the Frontlines, Julie sits down with Ruthann Peace Brown, a longtime Primrose Schools franchise owner, educator, and founder of RPB Consulting. Ruthann shares what it really looks like to lead from inside the business—through COVID, staffing shortages, growth, and personal burnout—while still building a culture where people want to stay. Drawing...