Multifamily Talks

In this episode of Multifamily Talks Live, host Krista Hurley is joined by Amy Dreyfuss, SVP of Data & Analytics, and Rich Hughes, SVP of AI and Innovation at RealPage, for a conversation on the next era of revenue management. Together, they explore the evolving role of AI in forecasting, leasing, renewals, and operational decision-making. From the fundamentals of...

The multifamily industry is rethinking one of its oldest practices: the security deposit. In this episode, we explore why operators are questioning the value of traditional deposits and what’s driving the rapid adoption of deposit‑free and risk‑based alternatives. Affordability pressures, evolving resident expectations, and the push for seamless leasing are forcing operators to reconsider ho...

The expectations placed on technology partners are changing, and so is what it takes to earn trust. In this episode, RealPage CEO Dirk Wakeham sits down with host Krista Hurley, RealPage Industry Principal, to discuss how transparency, accountability, and collaboration are reshaping relationships between operators and technology providers. Dirk shares how trust shows up in execution, why it matter...

Too often, marketing is viewed as a necessary cost—but what if it’s actually one of your strongest revenue drivers? Join RealPage Industry Principals Krista Hurley and Lisa Haskins for the March episode of Multifamily Talks as they explore how today’s most effective operators are transforming marketing from a line-item expense into a measurable growth engine. Featuring Ariel Bara...

As peak leasing season approaches, the smartest property management teams know one thing: renewal success begins long before renewal month arrives. In this episode, Retention Starts Now – The Spring Renewal Playbook , we unpack the strategies that drive early intent, build trust, and set the stage for strong retention outcomes. Join us as we break down: What truly drives renewal intent From...

Be part of our ongoing, candid conversations covering everything shaping the multifamily industry. In this Multifamily Talks Live session, host Krista Hurley, Industry Principal at RealPage , will be joined by Saad Arij from Asset Living to dive into the essential steps for building an AI strategy that drives real results—and the common mistakes to avoid. We’ll cover: How to align AI i...

Ending the Year Strong: Key Takeaways and What’s Next Be part of our ongoing, candid conversations covering everything that’s shaping the multifamily industry. In this Multifamily Talks Live session, Krista Hurley, Industry Principal, Carl Whitaker, Chief Economist, and Dustin Weaver, Market Research Analyst at RealPage will recap the biggest trends and takeawa...

Secure the Future of Multifamily AI   As AI adoption rapidly advances in the multifamily industry, the importance of governance, security, and data integrity has never been greater. Don’t miss the next Multifamily Talks Live session, where Krista Hurley, Industry Principal at RealPage, will host an insightful discussion with Lance French, Chief Information Officer at RealPage, and Kris...

Smart building technology is no longer a futuristic concept—it's a present-day necessity. As operational demands intensify and resident expectations evolve, multifamily operators must embrace intelligent infrastructure to stay competitive. Join us for a powerful conversation with  Dennis Kyle , SVP & GM of Smart Building at  RealPage , as we explore how smart tech is reshaping...

Missed RealWorld 2025? Don’t worry—we’ve got the highlights covered! Join us for the next  Multifamily Talks Live  session, where Krista Hurley, Industry Principal at RealPage®, will team up with two multifamily operators to unpack the biggest takeaways from this year’s RealWorld conference. From groundbreaking AI advancements to actionable strategies and inno...

Budget season may still be a few months away, but for many operators, the prep work is already underway. In this episode of Multifamily Talks Live , Krista Hurley chats with two multifamily operators about what they're doing now to get ahead. From evaluating expenses and tech stacks to getting site teams involved early, they’ll share what’s working, what’s not and how they’...

Halfway through 2025, what’s changed—and what hasn’t—in the multifamily market? Join RealPage Industry Principal Krista Hurley and Chief Economist Carl Whitaker for a mid-year check-in to explore the trends, data, and developments shaping the industry right now. From rent growth and supply pipelines to shifting regional dynamics and evolving renter behaviors, Carl will brea...

Join us for the next session of Multifamily Talks Live, “Why We Centralized: Portfolio-Level Perspectives.” The multifamily industry is under pressure, from labor shortages and rising costs to rapidly evolving resident expectations. In this episode of Multifamily Talks Live , Krista Hurley, Industry Principal at RealPage, sits down with industry experts to discuss their portfolio&rsquo...

Join us for the next session of Multifamily Talks Live as we explore T he Impact of AI on Multifamily Leasing & Marketing. AI is transforming how operators attract, engage, and convert prospects into residents. From intelligent automation to hyper-personalized marketing, AI-driven tools are reshaping marketing and leasing strategies. In this episode, our host, Krista Hurley , Industry Principa...

Missed out on RETCON or the Multifamily Social Media Summit this year? We’ve got you covered. Join our next Multifamily Talks Live session for an insider’s recap of the key learnings and industry trends from two of the multifamily industry’s biggest conferences. Krista Hurley , Industry Principal at RealPage®, will be joined by Ariel Baranauckas , VP of Marketing and Recruiti...

Join David Polewchak, Industry Principal at RealPage, for a deep dive into how data and analytics are revolutionizing multifamily real estate. He’ll be joined by Rich Hughes, SVP AI Strategy & Innovation, to discuss: How data and AI empower smarter decision-making for property owners. The challenges of leveraging predictive & prescriptive analytics. Actionable strategies to maximize...

Join us for the next session of Multifamily Talks Live as we dive into The Year of the Resident—a conversation exploring the modern resident journey and how multifamily operators can set themselves apart through strategically balancing human interaction and technology. Our host, Dayna Gardner, Industry Principal at RealPage, will unpack how a well-designed resident ecosystem can not only att...

Multifamily Talks is back! Welcome to the latest iteration of Multifamily Talks where we’re going live on LinkedIn monthly. All sessions can be found where you listen to your podcasts. Join us for live, candid conversations about all things multifamily. Learn, connect, and get inspired! Industry Principal Krista Hurley, and Chief Economist at RealPage Carl Whitaker got together to recap some...

AI in general - and the Lumina AI platform specifically - is creating a new paradigm for multifamily operations. In this ground-breaking podcast, Arben Skivjani and Chief Information Officer Lance French discuss AI fundamentals, systems of intelligence that ensure data quality and the phenomena of model hallucination. Discover why AI has now become the fundamental tool for future success. Multifam...

With the advent of technology and automation in the multifamily industry, apartment marketing is evolving in some very surprising ways. Join RealPage Industry Principal Krista Hurley and Ariel Baranauckas from Carter-Haston as they discuss how tapping into the power of WOW can create a truly memorable resident experience – and a truly remarkable staff. Multifamily Talks is a Feedspot Top 100...

Don’t miss this masterclass in multifamily tax assessment and incentives and their unavoidable effects on already-stretched property budgets. Hear from industry expert Domingos Santos, Real Estate Tax Director & In-house Counsel for the Wolff Company, and get his take on state and local regulations for multifamily and best practices for a “relatively” headache-free tax season...

There is a very real need for AI and centralization in multifamily leasing, but have we lost touch with the need for a human touch? RealPage ’ s Krista Hurley and Demmon Partners’ Brandie Thomas discuss how to ensure that a reliance on websites and CRM doesn’t take your focus off the very real and human needs of prospects, like a feel for the community and connection with staff....

The Department of Health and Human Services reports nearly half of all U.S. adults experience measurable levels of loneliness. The rise in loneliness and disconnectedness also brings with it significant health risks. Join Andrew Bowen and Cardinal Group’s Jennifer Cassidy as they discuss how properties can combat the Loneliness Epidemic and build closer-knit communities. You can learn more a...

If you’d like to build stronger relationships throughout your business and your career, join Andrew Bowen and SRG’s Tina West as they discuss how to handle change — expected and unexpected — in the world of multifamily and how to ensure your centralization efforts effectively leverage your team’s strengths to significantly upgrade your resident experience. Learn more...

Why has fraud become such a hot topic in multifamily? And what exactly can operators do about it? In this podcast, RealPage ® rental screening expert, Mitch Moody, and industry principal Andrew Bowen tackle all things fraud when they dive into the findings from the RealPage 2024 National Multifamily Fraud Research Study – the most robust multifamily fraud study to date. Learn more about...