Multifamily Media Network

What if one bad moment could cost you a customer for life? In this episode of Rooms with Ronald, host Ronald Harrington shares a real-world lesson from a seemingly minor service failure that had major consequences. From a frustrating experience with a windshield repair service to a stellar alternative that swooped in to save the day, Ronald unpacks what really separates businesses that thrive from...

What happens when you step into a new role, lead a remote team, and decide to show up fully as yourself? In this bold and energizing episode, Lissi Daniels reconnects with Jessica Tierney, https://www.linkedin.com/in/jltierney/ now VP of Product at Verifast, https://www.verifast.com/ to unpack what authentic leadership really looks like in today’s world. Jessica opens up about her journey of profe...

In today’s episode, we dive into the heartbeat of the multifamily industry — human connection. Host Suzanne Hopson sits down with Steve Wunch https://www.linkedin.com/in/stevewunch1/ , a dynamic voice in multifamily sales, leasing, and leadership. With a career built on relationships and intentionality, Steve shares how authentic connections, not surface-level networking, drive real success in the...

What does it really take to grow in the multifamily industry? In this episode of CX Unplugged, host Gabrielle Gonzalez sits down with Jeremy Milton https://www.linkedin.com/in/jjmilton?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BceoOk5SbQDGjcvBET6WI8A%3D%3D , Head of Multifamily Operations at West Shore https://west-shore.com/ , to unpack the real lessons behind leadersh...

What happens when two former military officers from Israel decide to change how we live? You get Venn—a company that’s turning traditional multifamily housing into connected, tech-driven communities. In this episode of PropTech Pulse, Shelley Robinson sits down with Or Bokobza and Chen Avni, the visionary founders behind Venn, to unpack how automation, AI, and real human connection are reshaping t...

AI is no longer a futuristic concept—it’s here, and it’s reshaping the landscape of service professions in multifamily, especially in maintenance. In this compelling episode, Chris Caramanica, Paul Rhodes, and Mark Sharp dive deep into how artificial intelligence is becoming both a powerful tool and a potential disruptor in the hands of today’s service professionals. Whether you're a tech-savvy ma...

What makes a space truly come alive? It’s not just about bricks and mortar—it’s about connection, experience, and purpose. In this episode of Cory Executive - Coffee Convo’s with Kelsi Cory, we sit down with the brilliant Anna Domingo https://www.linkedin.com/in/anna-domingo-83809a2/ , a visionary in the world of placemaking and real estate development. She shares how thoughtful design and intenti...

What does it really take to grow in the multifamily housing industry—from the leasing office to becoming a thought leader? In this powerful episode of The Real Spill, host Katie Spillers sits down with the dynamic Candice Manning, founder of the Leasing Training Academy, to unpack the heart of professional growth in property management. Candice shares her journey from an unexpected opportunity to...

Finding the right candidate for your multifamily maintenance team isn’t just about filling a vacancy—it’s about building a lasting fit. In this episode, Paul Rhodes brings a fresh perspective to the hiring process, reminding us that interviews aren't one-sided interrogations. They're mutual evaluations. Paul shares practical tips for making your interview process more effective, organized,...

Affordable housing doesn’t begin with a hammer and nails—it begins with funding. But not just any funding. In this episode of Affordable Foundations, we sit down with Derric Hicks https://www.linkedin.com/in/derrichicks/ , a seasoned expert with over 25 years in financial services, to unpack the complex but powerful role of Community Development Financial Institutions (CDFIs) in making affordable...

The multifamily housing industry is changing fast—and so is the way we manage revenue. In this episode of Rooms with Ronald, host Ronald Harrington sits down with Brad Schell https://www.linkedin.com/in/bradschell/ , head of PRM Products and Services for Real Estate Business Analytics (REBA) https://www.getreba.com/en/ , to unpack the next generation of revenue management. If you’re still relying...

What does it really take to build a lasting career in property management—and keep great people along the way? In this episode, Mark Sharp https://www.linkedin.com/in/mark-sharp-camt-18b468182/ and Chris Caramanica unpack their biggest takeaways from RPM Careers Week and the Advocate Conference. From career mapping and employment retention to mental health and affordable housing advocacy, they cov...

What does it really take to build a lasting career in property management—and keep great people along the way? In this episode, Mark Sharp https://www.linkedin.com/in/mark-sharp-camt-18b468182/ and Chris Caramanica unpack their biggest takeaways from RPM Careers Week and the Advocate Conference. From career mapping and employment retention to mental health and affordable housing advocacy, they cov...

Ever wonder what it’s like to take the helm of a family-founded company and still chart your own course? In this episode of MultifamilyCollective, I sat down with Andrew S. Kadish, CEO of Capri Investment Group, to talk about what it really means to lead with care. From licking envelopes in accounts payable to orchestrating a culture of “Family First” leadership—Andrew’s journey isn’t just a story...

What happens when the multifamily housing industry takes its voice to Capitol Hill? In this episode, Chris Caramanica and Mark Sharp unpack their experiences at the National Apartment Association's Advocate Conference in Washington, DC — where property pros meet politics. Whether you're a seasoned rental owner or just stepping into the industry, this episode sheds light on how advocacy, ne...

Hazards are everywhere—but do you really know how to spot them before they lead to serious consequences? In this eye-opening episode of Safe by Design, safety expert Scott Ployer takes you behind the scenes of hazard assessments and job safety analysis to help you understand the true scope of workplace safety. Whether you're an employer, manager, or safety officer, this conversation is packed...

🏢 Can Multifamily Housing Feel More Like Hospitality? From leasing apartments as a teen to leading innovation at the helm of LeaseLock, Janine Steiner Jovanovic https://www.linkedin.com/in/janine-steiner-jovanovic/ knows the multifamily space inside out. In this episode of PropTech Pulse, she opens up about the evolution of the rental process—and how AI, centralization, and a shift in mindset are...

Summer is coming—and with it, the heat, the pressure, and the rush for working A/C units. But before the temperatures rise, are you and your team truly prepared for the responsibilities that come with managing refrigerants? In this episode, Paul Rhodes dives into the often-overlooked essentials of refrigerant handling: recovery, recycling, and reclamation. These "3 R’s" aren’t just indus...

Affordable housing isn’t just about brick and mortar—it’s about creating communities where residents can grow, thrive, and find lasting stability. In this episode of Affordable Foundations, host Cecilia Cossio sits down with Sandra Robicheaux https://www.linkedin.com/in/sandra-robicheaux-bsbm-cam-4b7635a5/ to explore the vital role of leadership, representation, and resident support services in af...

What happens when you take bold risks in your career? Claire Murphy https://www.linkedin.com/in/claire-murphy-b052b934/ started in the fast-paced world of entertainment at VH1 in New York City, but her journey led her to an unexpected yet deeply rewarding path—real estate leadership. Through adaptability, strong relationships, and a commitment to learning and development, Claire has built a thrivi...

Is there a secret sauce to success in leasing? Many believe there’s a magic formula, but the truth is much simpler—preparation is everything. In this episode, host Ronald Harrington breaks down why the most successful leasing professionals aren’t just lucky; they’re ready. From understanding prospects' needs to mastering follow-ups, Ronald shares the essential habits that set top performers ap...

How does advocacy shape the future of the multifamily housing industry? In this episode, Chris Caramanica and Mark Sharp take us inside their experience at the NAA's Advocate Conference in Washington, DC. They discuss why advocacy matters, how networking strengthens the industry, and what independent rental owners need to know about legislation that affects their business. Beyond the conferenc...

What makes a great leader in the multifamily industry? In this episode of Multifamily Elevated, host Suzanne Hopson sits down with Kelley Brine https://www.linkedin.com/in/kelley-brine-37a4525/ , president of Rose Valley Management https://www.rosevalleymanagement.com/ , to uncover the key lessons from her journey in real estate. From career-defining moments to the impact of mentorship and technol...

What if your biggest mistakes became your greatest lessons? CX Unplugged brings you another compelling conversation as host Gabrielle Gonzalez sits down with Tara Samuels https://www.linkedin.com/in/themultifamilymentormatchmaker/ , founder and CEO of Multifamily Mentor Matchmaking. Tara opens up about her journey in the multifamily industry, sharing how mentorship, emotional intelligence, and vul...

The multifamily industry is evolving at a rapid pace—shaped by economic shifts, technology, and increasing regulatory pressures. In this episode of Decoding Multifamily, host Paul Marks sits down with Bob Pinnegar https://www.linkedin.com/in/robert-pinnegar-08458512/ , President and CEO of the National Apartment Association (NAA) https://www.linkedin.com/company/naahq/ , to unpack the biggest chal...