Multifamily Media Network

Affordable housing development is never just about constructing buildings—it’s about designing communities, empowering people, and solving systemic challenges. But how do we make multifamily housing both affordable and sustainable without sacrificing quality or the resident experience? In this episode of Affordable Foundations, host Cecilia Cossio sits down with Christy Schnurle https://www.linked...

What does it take to walk away from the security of corporate life and build something of your own? For Dana Pate, founder and CEO of Stitch Marketing, the journey wasn’t just about career moves—it was about courage, community, and choosing to live authentically. In this inspiring episode, Dana shares her transition from a corporate role to entrepreneurship, opening up about the burnout and boredo...

What separates a team that simply “gets tasks done” from one that truly drives results? The answer often comes down to responsibility and accountability. In this episode of Viewpoints Podcast, hosts Paul Rhodes, Mike Brewer, Mary Gwyn, and Shelley Robinson dive deep into how clearly defining roles, owning outcomes, and fostering accountability can transform the way teams work together. From projec...

When organizations lack a shared service language, the result can be chaos: misunderstandings, frustration, and costly errors. Without clear communication, even the most well-intentioned teams struggle to deliver the experiences customers deserve. In this episode of CX Unplugged, host Gabrielle Gonzalez unpacks the challenges caused by these gaps and reveals how a unified approach can transform bo...

Have you ever stopped to realize that someone is always watching you? As a leader, your words, actions, and even subtle habits are constantly observed—and often imitated. In this episode of PX Multifamily, Mary Gwyn dives into the powerful ripple effect of leadership, especially in the context of student housing management. Mary reminds us that leadership isn’t just about making decisions—it’s abo...

Customer experience isn’t just a nice-to-have—it’s a business powerhouse. In this episode of CX Unplugged, host Gabrielle Gonzalez uncovers the eye-opening data and real-world stories that prove just how much CX impacts the bottom line. From boosting customer loyalty to outperforming competitors by nearly 80% on the S&P 500, the numbers don’t lie: customer experience pays off in measurable way...

What happens when the precision of architecture meets the power of artificial intelligence? The answer could change the future of real estate. Imagine being able to analyze hundreds of thousands of design options in minutes—maximizing profitability, improving sustainability, and reducing costs, all while creating smarter spaces for people to live and work. In this episode of PropTech Pulse, Shelle...

Budgeting season isn’t just about crunching numbers—it’s about shaping the future of your property and your team. In the apartment industry, budgeting is often treated as a behind-the-scenes task, but Paul Rhodes reminds us that it’s much more than that. It’s an opportunity to build stronger communication, set realistic expectations, and plan for long-term success. In this episode, Paul dives into...

Ever wondered why some people seem to glide up the career ladder while others—equally talented—stay stuck in place? In this episode of Lead Without Limits, Shanenn Bryant breaks down the hidden dynamics of career advancement and reveals why performance alone isn’t enough to land your next promotion. Shanenn introduces the “three person power play”—the mentor, the sponsor, and the connector—and exp...

Data is everywhere in today’s multifamily landscape—but how do you know which numbers truly matter? In this episode of Multifamily Elevated, host Suzanne Hopson is joined by Lauren Dewey to explore the power of Key Performance Indicators (KPIs) in driving growth, improving resident experience, and aligning with ownership goals. Lauren shares practical insights on avoiding the trap of vanity metric...

What can running teach us about leadership? And how can the right technology transform the way we approach property management? In this episode of Optimized, host Janet Rosseth sits down with Alyssa Crinieri, VP of Sales at Elevate OS, to explore the unexpected parallels between endurance running and leading in the multifamily industry. Alyssa shares her personal journey, the role mindset plays in...

What do selling rocks as a kid and building a PropTech company have in common? For Steve Higginbotham, the answer is entrepreneurship, adaptability, and a relentless focus on customer experience. In this episode of PropTech Pulse, Steve shares his inspiring journey from childhood ventures to becoming a founder shaping the future of real estate technology. From the power of engaging virtual tours t...

Summer may be fading, but your swimming pool’s impact on resident satisfaction isn’t. Even as usage slows after Labor Day, the pool remains one of the most visible amenities in your community—and its condition speaks volumes about your property’s care and value. Closing it out properly now not only protects your investment through the winter but also ensures a smooth, stress-free opening come spri...

What does it take to turn challenges into opportunities and passion into purpose? In this episode of Beyond the Work, host Chris Caramanica sits down with Cee Brown, a maintenance supervisor whose story is as inspiring as it is powerful. From playing college basketball to becoming the second-ever NAA HD Supply Maintenance Legend winner, Cee has embraced every stage of his journey with grit, positi...

Renewals aren’t just a paperwork process—they’re the heartbeat of resident retention in multifamily housing. In this episode of Viewpoints Podcast, hosts Paul Rhodes, Mike Brewer, Mary Gwyn, and Ronald Harrington uncover why renewals should be treated with the same urgency and importance as acquiring new residents. From the first impression on move-in day to the daily impact of maintenance teams,...

Behind every thriving community is a leader who knows how to balance vision, people, and purpose. In this episode of The Real Spill, host Katie Spillers sits down with Mark Scully Vaughn https://www.linkedin.com/in/markscullyvaughn/ , owner and president of Arleio Living, to uncover his inspiring journey from government affairs and healthcare into the dynamic world of property management. Mark doe...

Utilities aren’t just background services—they’re at the heart of resident satisfaction, property value, and operational efficiency. But with shifting technology trends, electric vehicles on the rise, and the challenge of retrofitting aging properties, multifamily utility management is more complex than ever. In this episode of PropTech Pulse, Shelley Robinson sits down with Kevin Gardner to unpac...

As the temperatures begin to dip, it’s tempting to think the hardest work of summer is behind us. But for property maintenance teams, the end of summer marks a critical opportunity: wrapping up HVAC operations in a way that sets the stage for smoother performance next year. Ignoring this step can lead to costly surprises when the heat returns—or when regulatory changes around refrigerants catch yo...

What really sustains an organization when times get tough—strategy, profits, or people? In this insightful episode of Leading Your Culture, Bill Nye sits down with Savas Karas, COO and Chief Transformation Officer at CAPREIT, to uncover the true power of leadership and culture. Savas shares how personal experiences shape the way leaders make decisions, connect with their teams, and set the tone fo...

In this episode of Thriving a Multi-Family in Life, host Lissi Daniels dives into the heart of empowerment, inspiration, and leadership. Through a series of rapid-fire questions, Lissi shares personal insights and encourages listeners to reflect on their own journeys. Discover the power of courage, the timelessness of empathy, and the importance of finding your voice. This episode is a heartfelt i...

When was the last time you felt truly valued as a customer? In today’s fast-paced, highly competitive world, customer experience isn’t just a buzzword—it’s the heartbeat of long-term business success. Companies that prioritize genuine care and human connection are not only winning hearts but also achieving remarkable financial results. In this episode of CX Unplugged, host Gabrielle Gonzalez unpac...

When residents think about their apartment community, it’s not always the leasing office or the model unit that comes to mind—it’s the everyday spaces they interact with. From trash and recycling areas to community amenities, these touchpoints quietly shape the resident experience. In this episode, host Paul Rhodes dives into why paying attention to these daily-use spaces can make or break communi...

Join Paul Rhodes in this Maintenance Mindset episode as he shares practical tips for perfecting wall repairs. Discover the secrets to achieving a smooth finish with minimal effort. Whether you're a DIY enthusiast or a seasoned pro, Paul's insights will transform your approach to home maintenance. Preparations are more important to painting than applying the paint, and Paul shares a couple of tips...

What if the secret to keeping your best people isn’t in higher salaries or fancy perks, but in how you lead? In this insightful episode of Thriving in Multifamily and Life, host Lissi Daniels sits down with Dr. William C. Rawe https://www.linkedin.com/in/williamcrawe/ , a social scientist and leadership strategist, to explore what truly makes leaders effective. From defining the often-misunderstoo...

Marketing in the multifamily industry is evolving faster than ever. Between shifting agency models, the rise of AI, and the growing demand for personalized customer experiences, today’s marketers face both incredible opportunities and real challenges. In this episode, host Janet Rosseth sits down with Doug Stuckey to unpack his journey across both the operator and vendor sides of the business. Tog...