Paul Marks

Multifamily Matters

Business EN ↓ 432 episodes

Multifamily Matters is the only one-hour weekly radio show in the nation that is solely dedicated to multifamily industry operations. Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.

Author

Paul Marks

Category

Business

Podcast website

rss.com

Latest episode

Jul 6, 2026

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Episodes

7/9/2022 Multifamily Matters, Ep. 232 "Humanity in the Multifamily Workforce" 07.07.2022

A conversation with two longtime multifamily industry veterans, Stephanie Graves , Co-Founder of Q10 Property Advisors, and Julie Hartman , Co-Founder of B2G Victory … providing support and embracing humanity and a more tolerant work environment for multifamily teams. Show Guests: Stephanie Graves – Co-Founder of Q10 Property Advisors Julie Hartman – Co-Founder of B2G Victory Host and Producer: Pa...

7/2/2022 Multifamily Matters, Ep. 231 "Best Of...Is Multifamily Ready for a Four-Day Work Week?" (Orig. Aired 6/11/22) 29.06.2022

A conversation with two great journalists, who cover the multifamily industry daily, Jessica Fiur , Editor-in-Chief of Multi-Housing News, and IvyLee Rosario , Senior Associate Editor of Multi-Housing News. …discussing the benefits of a four-day work week and if the multifamily industry is ready to embrace that idea. Show Guests: Jessica Fiur – Editor-in-Chief of Multi-Housing News IvyLee Rosario...

6/25/2022 Multifamily Matters, Ep, 230 "Best Of...The Secrets to Improving Multifamily Culture, Employee Recruitment, Retention, and Morale" (Orig. Aired 6/4/22) 22.06.2022

A conversation with longtime multifamily veteran, Tony Sousa , the Vice President of Operations for RPM Living …discussing his ideas and methods for improving multifamily culture within organizations, as well as how to improve employee recruitment, retention, and morale. Show Guests: Tony Sousa – Vice President of Operations for RPM Living Host and Producer: Paul Marks, CAS Tape Date May 31, 2022...

6/18/2022 Multifamily Matters, Ep. 229 "Best Of...Employee Experience: The Future of Multifamily" (Orig. Aired 5/21/22) 15.06.2022

A conversation with two longtime multifamily industry veterans, Stephanie Anderson , Senior Director of Communication and Social Media at Grace Hill, and Jessica Eberbach , Vice President of People and Culture at Tricap Residential Group…discussing the multifamily employee turnover crisis, some of the causes and possible solutions for the future. Show Guests: Stephanie Anderson – Senior Director o...

6/11/2022 Multifamily Matters, Ep. 228 "Is Multifamily Ready for a Four Day Work Week?" 08.06.2022

A conversation with two great journalists, who cover the multifamily industry daily, Jessica Fiur , Editor-in-Chief of Multi-Housing News, and IvyLee Rosario , Senior Associate Editor of Multi-Housing News. …discussing the benefits of a four-day work week and if the multifamily industry is ready to embrace that idea. Show Guests: Jessica Fiur – Editor-in-Chief of Multi-Housing News IvyLee Rosario...

6/4/2022 Multifamily Matters, Ep. 227 "The Secrets to Improving Multifamily Culture, Employee Recruitment, Retention and Morale" 01.06.2022

A conversation with longtime multifamily veteran, Tony Sousa , the Vice President of Operations for RPM Living …discussing his ideas and methods for improving multifamily culture within organizations, as well as how to improve employee recruitment, retention, and morale. Show Guests: Tony Sousa – Vice President of Operations for RPM Living Host and Producer: Paul Marks, CAS Tape Date May 31, 2022...

5/28/2022 Multifamily Matters, Ep. 226 "Best Of... The Value of One-on-One Leadership Coaching in Multifamily" 25.05.2022

A conversation with a longtime multifamily veteran, a best-selling author and a Transformational Leadership Coach, Gary Gregory , Director of Operational Initiatives at Steadfast Management…about the benefits of one-on-one leadership coaching to people who work in the multifamily industry. Show Guests: Gary Gregory – Best selling author, Transformational Leadership Coach and Director of Operationa...

5/21/2022 Multifamily Matters, Ep. 225 "Employee Experience: The Future of Multifamily" 18.05.2022

EMPLOYEE EXPERIENCE: THE FUTURE OF MULTIFAMILY Show Description: A conversation with two longtime multifamily industry veterans, Stephanie Anderson , Senior Director of Communication and Social Media at Grace Hill, and Jessica Eberbach , Vice President of People and Culture at Tricap Residential Group…discussing the multifamily employee turnover crisis, some of the causes and possible solutions fo...

5/14/2022 Multifamily Matters, Ep. 224 "Best Of... Multifamily Risk Report: What's Driving Employee Turnover?" 11.05.2022

A conversation with two longtime multifamily industry veterans, who are very important supplier partners to the industry, Kara Rice , the Chief Communications Officer at Swift Bunny, and Joe Bailey , the Chief Executive Officer, and Founder of Swift Bunny.…discussing what multifamily owners and operators should understand about the factors that drive employee decisions regarding the future with th...

5/7/2022 Multifamily Matters, Ep. 223 "How Market Conditions are Forcing Changes in Multifamily Operations" 04.05.2022

A conversation with a longtime multifamily veteran, who is also known as “The Most Curious Person In Multifamily”, Moshe Crane, the Director of Marketing and Leasing with Sage Ventures…discussing the market conditions that are causing some changes in multifamily operations and how to effectively deal with those changes. Show Guests: Moshe Crane – Director of Marketing and Leasing with Sage Venture...

4/30/2022 Multifamily Matters, Ep. 222 "Maximizing the Customer Experience in the Multifamily Online Environment" 27.04.2022

A conversation with a longtime multifamily veteran, a best-selling author and a Personal Coach, as well as a Multifamily Consultant, Kathy Clem , the owner of Vast Resources Coaching and Consulting …discussing providing a positive online experience (across all online platforms) for multifamily prospects and residents. Show Guests: Kathy Clem – Owner of Vast Resources Coaching and Consulting Host a...

4/23/2022 Multifamily Matters, Ep. 221 "The Value of One-on-One Leadership Coaching in Multifamily" 20.04.2022

A conversation with a longtime multifamily veteran, a best-selling author and a Transformational Leadership Coach, Gary Gregory , Director of Operational Initiatives at Steadfast Management…about the benefits of one-on-one leadership coaching to people who work in the multifamily industry. Show Guests: Gary Gregory – Best selling author, Transformational Leadership Coach and Director of Operationa...

4/16/2022 Multifamily Matters, Ep. 220 "The Impact of the Resident Experience App" 13.04.2022

A conversation with Robert Gaulden , the Director of Multifamily Channel Strategy at Allegion, Alex Samoylovich , Founder & Co-CEO, Livly, and Brian Duggan , Co-Founder & Co-CEO, Livly.and Founder & CEO, Guardian Properties.…discussing how Resident Experience Apps are being adopted how they are helpful to multifamily operators. Show Guests: Robert Gaulden – Director of Multifamily Chan...

4/9/2022 Multifamily Matters, Ep. 219 "Multifamily Risk Report: What's Driving Employee Turnover?" 06.04.2022

A conversation with two longtime multifamily industry veterans, who are very important supplier partners to the industry, Kara Rice , the Chief Communications Officer at Swift Bunny, and Joe Bailey , the Chief Executive Officer, and Founder of Swift Bunny.…discussing what multifamily owners and operators should understand about the factors that drive employee decisions regarding the future with th...

4/2/2022 Multifamily Matters, Ep. 218 "What is Currently on the Horizon for Multifamily?" 31.03.2022

A conversation with a prolific journalist who covers the multifamily industry daily, Paul Bergeron , Executive Editor of real estate content platform, Thought Leadership Today.…discussing what he is hearing from multifamily industry leaders about several different challenges and topics. Show Guests: Paul Bergeron – Executive Editor of Thought Leadership Today Host and Producer: Paul Marks, CAS Tap...

3/26/2022 Multifamily Matters, Ep. 217 "Best Of... The Multifamily Workforce Mental Health Crisis" (Orig. Aired 1/1/22) 23.03.2022

Show Description: A conversation with long-time multifamily industry veteran and business leader, Mike Brewer, the Chief Operating Officer of RADCO Residential.…discussing the current mental health crisis in the multifamily industry…the challenges and how to improve the situation. Show Guests: Mike Brewer – Chief Operating Officer of RADCO Residential Host and Producer: Paul Marks, CAS Tape Date D...

3/19/2022 Multifamily Matters, Ep. 216 "Best Of...Employee Retention in Multifamily - The Great Pursuit!" (Orig. Aired 2/26/22) 21.03.2022

A conversation with two longtime multifamily industry veterans, Mary Gwyn , the Chief Innovator at Apartment Dynamics, and Tom Gwyn , the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement. Show Guests: Mary Gwyn – Chief Innovator with Apartment Dynamics Tom Gwyn – Owner of Apartment Dynamics Host and Producer:...

3/12/2022 Multifamily Matters, Ep. 215 "20 for 20 in 2022" 09.03.2022

A conversation with long-time multifamily industry veteran, Dom Beveridge , a principal with 20 for 20 and D2 Demand Solutions.…discussing the results from the annual report of 20 conversations with Senior Multifamily Industry Executives. Show Guests: Dom Beveridge – Principal with 20 for 20 and D2 Demand Solutions Host and Producer: Paul Marks, CAS Tape Date: March 8, 2022 Air Date: March 12, 202...

3/5/2022 Multifamily Matters, Ep. 214 "Winning Customer Service for Better Resident Retention at Multifamily Assets" 02.03.2022

A conversation with longtime multifamily industry veteran, Tearra Dotson, a Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed . …discussing how to create winning customer service to achieve better resident retention at multifamily assets. Show Guests: Tearra Dotson – Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed Host a...

2/26/2022 Multifamily Matters, Ep. 213 "Employee Retention in Multifamily - The Great Pursuit!" 23.02.2022

A conversation with two longtime multifamily industry veterans, Mary Gwyn , the Chief Innovator at Apartment Dynamics, and Tom Gwyn , the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement. Show Guests: Mary Gwyn – Chief Innovator with Apartment Dynamics Tom Gwyn – Owner of Apartment Dynamics Host and Producer:...

2/19/2022 Multifamily Matters, Ep. 212 "Minimizing Increasing Theft at Multifamily Assets" 15.02.2022

A conversation with longtime multifamily industry veteran, Christie Sandlin , a Regional Manager with Greystar, and a great supplier partner to the multifamily industry and a security expert, Ryan Strange , the President of ControlByNet…discussing the issue of increasing theft incidents at multifamily assts and the methods available to minimize it. Show Guests: Christie Sandlin – Regional Manager...

2/12/2022 Multifamily Matters, Ep. 211 "Best Of... Renter Stigma - At Home in the Apartment Industry" (Orig. Aired 10/23/21) 10.02.2022

A conversation with Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University…discussing how “renter stigma” impacts the multifamily industry and how we as an industry can respond. Show Guests: Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Busine...

2/5/2022 Multifamily Matters, Ep. 210 "Best Of... How to Recruit, Engage, and Retain High Performing Multifamily Teams" (Orig. Aired 10/30/21) 02.02.2022

A conversation with author and longtime multifamily industry veteran, Kathy Clem, CPM, MA, the owner of Vast Coaching Resources …discussing the most effective methods for recruiting and retaining multifamily teams. Show Guests: Kathy Clem, CPM, MA – Owner of Vast Coaching Resources Host and Producer: Paul Marks, CAS Tape Date October 26, 2021 Air Date: October 30, 2021 Rebroadcast Date: February 5...

1/29/2022 Multifamily Matters, Ep. 209 "Multifamily Property Management Trends We Should Let Die in 2022" 01.02.2022

A conversation with a journalist who covers the multifamily industry daily, Jessica Fiur , the Editor In Chief of Multi-Housing News, and a longtime multifamily industry veteran, Barry Tomlin , the Vice President of Breeden Property Management…discussing some of the multifamily property management trends that maybe should not be considered in 2022. Show Guest: Jessica Fiur – Editor In Chief of Mul...

1/22/2022 Multifamily Matters, Ep. 208 "The Reality of Multifamily Renovation Workflow in 2022" 01.02.2022

A conversation with two longtime multifamily industry veterans, Stephanie Graves , Co-Founder and CEO of Q10 Property Advisors, and Marilyn Rivero , a Regional Account Manager with FIRST ONSITE.…discussing the impact and effect of the current labor shortage, supply chain issues and workflow for renovation and construction at multifamily assets . Show Guest: Stephanie Graves – Co-Founder and CEO of...

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