Paul Marks

Multifamily Matters

Business EN ↓ 432 episodes

Multifamily Matters is the only one-hour weekly radio show in the nation that is solely dedicated to multifamily industry operations. Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.

Author

Paul Marks

Category

Business

Podcast website

rss.com

Latest episode

Jul 6, 2026

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Episodes

12/8/2024 Multifamily Matters, Ep. 357 "MODERNIZING THE AFFORDABLE HOUSING INDUSTRY: STEP AWAY FROM THE PEN & PAPER" 05.12.2024

A conversation with a longtime multifamily industry veteran, the fabulous Colleen Winship , Senior Affordable Housing Program Manager with AppFolio…discussing the critical need for more affordable housing and how that segment of multifamily can update processes and procedures with available technology. See omnystudio.com/listener for privacy information.

12/1/2024 Multifamily Matters, Ep. 356 "BEYOND MARKETING: THE CRITICAL ROLE OF CUSTOMER EXPERIENCE (CX) IN MULTIFAMILY SUCCESS" 05.12.2024

A conversation with a longtime multifamily industry veteran, the awesome Laurel Zacher , a marketing leader with over three decades of experience driving growth, resident engagement, and innovation…discussing strategies for retention, reputation and revenue, as well as the future of the resident experience. See omnystudio.com/listener for privacy information.

11/24/2024 Multifamily Matters, Ep. 355 "MULTIFAMILY BUILD TO RENT – ITS BENEFITS AND CHALLENGES" 22.11.2024

A conversation with two longtime multifamily industry veterans, Dana Dovell , Vice President of Kaplan Multifamily and Nichole Williams , the Chief Executive officer of Smart Apartment Data…discussing the Build To Rent (BTR) trend in multifamily its benefits and challenges. See omnystudio.com/listener for privacy information.

11/17/2024 Multifamily Matters, Ep. 354 "BALANCING BUSINESS AND REAL ESTATE: HOW YOU MAKE IT WORK." 22.11.2024

A conversation with Pete Schnepp , the Owner of Asset Stream Properties and a wonderful supplier partner to the multifamily industry , Mohamed Hussein , the Chief Executive Officer of Balanced Asset Solutions.…discussing the techniques and methods to manage multiple business ventures. See omnystudio.com/listener for privacy information.

11/10/2024 Multifamily Matters, Ep. 353 "BEYOND CENTRALIZATION: AI AND AUTOMATION SHAPING MULTIFAMILY’S FUTURE" 22.11.2024

A conversation with a longtime multifamily industry veteran, the fabulous Jamie Gorski, the Strategic Multifamily Consultant with The Gorski Consulting Group…discussing why the future of multifamily isn’t just about centralizing operations—it’s about transforming every aspect of resident interactions and associate roles with the power of AI and automation. See omnystudio.com/listener for privacy i...

11/03/2024 Multifamily Matters, Ep. 352 "BEYOND KPIs: MULTIFAMILY DIAGNOSTIC METRICS" 22.11.2024

A conversation with a longtime multifamily industry veteran, the fabulous Stacey Hampton, the Founder and Principal Consultant with Asset NOI Consulting…discussing the difference between KPIs and diagnostic metrics and identifying root causes not just symptoms. See omnystudio.com/listener for privacy information.

10/27/2024 Multifamily Matters, Ep. 351 "IMPACT LEADERSHIP IN MULTIFAMILY" 22.11.2024

A conversation with a longtime multifamily industry veteran, the fabulous Gus Villegas , the Vice President of Operations with CLEAR Property Management …discussing the evolution of a multifamily leader, including possible burnout, empowering others, and setbacks. See omnystudio.com/listener for privacy information.

10/19/2024 Multifamily Matters, Ep. 350 "CONFIDENCE STRATEGIES FOR MULTIFAMILY PROFESSIONALS" 16.10.2024

A conversation with an international best-selling author, a sought-after keynote speaker and the CEO of Best Branding Solutions, the fabulous Tara LaFon Gooch …discussing how to master your entrepreneurial journey using confidence strategies for multifamily professionals. See omnystudio.com/listener for privacy information.

10/12/2024 Multifamily Matters, Ep. 349 "Make Life Good" 09.10.2024

A conversation with a raconteur, a renowned communicator, a best-selling author and a craftsman of culture and hope, the fabulous Dr. Randy Ross , the CEO of Remarkable … discussing the principles of building a better life for ourselves, our teams and our residents. See omnystudio.com/listener for privacy information.

10/5/2024 Multifamily Matters, Ep. 348 "BUILDING AND MAINTAINING GREAT MULTIFAMILY TEAMS." 02.10.2024

A conversation with a longtime multifamily industry veteran, the amazing Dally Ward , Vice President of Property Management with Bonner Carrington.…discussing the secrets of recruiting and hiring, building relationships, maintaining relationships and what to do when things don’t work out. See omnystudio.com/listener for privacy information.

9/28/2024 Multifamily Matters, Ep. 347 "THE SECRETS OF RESIDENT RETENTION" 25.09.2024

A conversation with a longtime multifamily industry veteran, the awesome Lauren Lyons , a Regional Director with Portico Property Management…discussing the secrets of resident retention, including the power of maintenance, creating memorable experiences, empowering on-site teams and much more. See omnystudio.com/listener for privacy information.

9/21/2024 Multifamily Matters, Ep. 346 "Make Life Good" 24.09.2024

A conversation with a raconteur, a renowned communicator, a best-selling author and a craftsman of culture and hope, the fabulous Dr. Randy Ross , the CEO of Remarkable … discussing the principles of building a better life for ourselves, our teams and our residents. See omnystudio.com/listener for privacy information.

9/14/2024 Multifamily Matters, Ep. 345 "CREATING CULTURE AND CONTINUOUS GROWTH IN MULTIFAMILY!" 13.09.2024

A conversation with a long-time multifamily veteran, the fabulous Keri Hall , the Director of Marketing with CLEAR Property Management… discussing how company culture drives success and happy team members, as well as how to stay motivated and continue to “show up” and doing 100%. See omnystudio.com/listener for privacy information.

9/7/2024 Multifamily Matters, Ep. 344 "THE MULTIFAMILY JOURNEY FROM DULL TO VIBRANT" 09.09.2024

A conversation with a long-time multifamily veteran, and the founder of Vibrant Life Coaching, the fabulous Kiki Clarke … discussing managing expectations, recognizing and refocusing, and how to lead ourselves before we lead others. See omnystudio.com/listener for privacy information.

8/31/2024 Multifamily Matters, Ep. 343 "A conversation with a long-time multifamily veteran, and multifamily and PropTech strategist who’s driving the industry towards performance-based models, the amazing Shelley Robinson… discussing crafting, imple 09.09.2024

A conversation with a long-time multifamily veteran, and multifamily and PropTech strategist who’s driving the industry towards performance-based models, the amazing Shelley Robinson … discussing crafting, implementing and monitoring property performance plans for multifamily success. See omnystudio.com/listener for privacy information.

8/24/2024 Multifamily Matters, Ep. 342 "SERIOUSLY, SERIOUS BUSINESS" 09.09.2024

A conversation with a long-time multifamily industry veteran, and author, the fabulous, Tina Smothers , the Founder-CEO of Integrated Asset Management-Advisory Solutions, and Tina’s brilliant five-year-old son Maverick Smothers , The Serious Business Partner Founder… discussing the new book, which is full of lessons on business that can be applied to the multifamily industry called, Serious Busine...

8/17/2024 Multifamily Matters, Ep. 341 "BEST OF MULTIFAMILY MATTERS: LIVING ON SITE, AND LIKING IT!" 09.09.2024

A conversation with three fantastic guests, Dr. Carla Earhart , Professor of Property Management with the Miller College of Business, at Ball State University, and two of her students in the program, Devon Mathena , and Thomas Leslie … discussing the challenges and benefits of living on site while working at a multifamily property. See omnystudio.com/listener for privacy information.

8/10/2024 Multifamily Matters, Ep. 340 "BEST OF MULTIFAMILY MATTERS: HEY BOOMERS, HERE COME THE ZOOMERS: HOW TO LEAD, COACH AND MANAGE ACROSS MULTIGENERATIONAL TEAMS" 07.08.2024

A conversation with a long-time multifamily veteran, and author, the amazing Ivy Christman , the President & Managing Principle of Quest Management Group… discussing the challenges and best paths forward with multigenerational teams in the multifamily workforce. See omnystudio.com/listener for privacy information.

8/3/2024 Multifamily Matters, Ep. 339 "MAXIMIZE NOI: IMPLEMENT A PROPERTY SUCCESS PLAN NOW" 31.07.2024

A conversation with a long-time multifamily veteran, and multifamily and PropTech strategist who’s driving the industry towards performance-based models, the amazing Shelley Robinson … discussing crafting, implementing and monitoring property performance plans for multifamily success. See omnystudio.com/listener for privacy information.

7/27/2024 Multifamily Matters, Ep. 338"BEST OF MULTIFAMILY MATTERS: MINDSET MATTERS: TRANSFORMING YOUR MULTIFAMILY CAREER" 24.07.2024

A conversation with long-time multifamily veteran, and sought after national speaker, the amazing Cecilia Cossio , the President of Marquis Asset Management…discussing the power and principles of mindset and applying them to multifamily. See omnystudio.com/listener for privacy information.

7/20/2024 Multifamily Matters, Ep. 337 "BEST OF MULTIFAMILY MATTERS: UNLOCKING DOORS – MEETING HOUSING NEEDS THROUGH ADAPTIVE REUSE" 17.07.2024

A conversation with long-time real estate veteran, Dan Norville , the Founder and CEO of Vivo Living…discussing the importance and impact of adaptive reuse to help create much needed housing. See omnystudio.com/listener for privacy information.

7/6/2024 Multifamily Matters, Ep. 336 "HEY BOOMERS, HERE COME THE ZOOMERS: HOW TO LEAD, COACH AND MANAGE ACROSS MULTIGENERATIONAL TEAMS" 03.07.2024

A conversation with a long-time multifamily veteran, and author, the amazing Ivy Christman , the President & Managing Principle of Quest Management Group… discussing the challenges and best paths forward with multigenerational teams in the multifamily workforce. See omnystudio.com/listener for privacy information.

6/29/2024 Multifamily Matters, Ep. 335 "MINDSET MATTERS: TRANSFORMING YOUR MULTIFAMILY CAREER" 03.07.2024

A conversation with long-time multifamily veteran, and sought after national speaker, the amazing Cecilia Cossio , the President of Marquis Asset Management…discussing the power and principles of mindset and applying them to multifamily. See omnystudio.com/listener for privacy information.

6/22/2024 Multifamily Matters, Ep. 334 "BEST OF MULTIFAMILY MATTERS: POWERING PROPERTY MANAGEMENT: EDUCATION & NETWORKS" 19.06.2024

A conversation with long-time multifamily industry veteran, the fabulous Brooke Donelson , the Director of Management Revenue with TWG…discussing the importance and impact on the multifamily industry of continuous training, education and leveraging industry associations. See omnystudio.com/listener for privacy information.

6/15/2024 Multifamily Matters, Ep. 333 "BEST OF MULTIFAMILY MATTERS: THE WORST LEADERSHIP MANUAL EVER" 17.06.2024

A conversation with a long-time multifamily industry veteran, a sought-after national speaker and a bestselling author of several books, the fabulous Gary Gregory , who is also the Director of Operational Initiatives at RADCO Residential.…discussing his new book that highlights the foundations of awful leadership, communication catastrophes, decision making debacles and the team destroying approac...

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