Multi-Family Grit

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, talks with Jenny McClain, Chief Marketing Officer at Giarratana, about the importance of being a beacon of the brand in property management. They discuss how product excellence and going above and beyond for residents is crucial, emphasizing it's more than just renting an apartment. It's about creating an incom...

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, interviews DeAnna Moore, President at Elmington Property Management. They explore the people experience in property management, emphasizing customer experience and service excellence for clients, residents, and team members. DeAnna shares her insights on creating a positive environment and delivering outstandin...

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Stephanie Lehman, Executive Vice President of Asset Management at Elmington. They delve into the struggles of staffing in property management, discussing the difficulties of hiring good people, training, promotion, and the ongoing challenges in the industry.  More About Our Guest: Stephanie Lehma...

In this inaugural episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by her colleague of over 8 years, William Durham. They discuss the inspiration behind the podcast and the journey of its creation. William interviews Kerri about her vision, challenges, and goals for the series. Tune in for an engaging introduction to what Multi-Family Grit is all about! Mor...

A podcast featuring the untold stories and expert insights, the pros and cons, the celebrations and struggles, of the multi-family property management industry.  This show's mission is to share the experiences of our industry leaders by taking a deep dive into this dynamic field.