Kerri Davis
Multi-Family Grit
A podcast featuring the untold stories and expert insights, the pros and cons, the celebrations and struggles, of the multi-family property management industry. This show's mission is to share the experiences of our industry leaders by taking a deep dive into this dynamic field.
Where to listen?
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Episodes
Ep. 54 | AI Can't Replace Compassion: Keeping People at the Heart of Affordable Housing 09.07.2026 44:56
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Chris Clemons, an affordable housing leader with nearly two decades of experience, for an inspiring conversation about purpose-driven leadership, cross-functional collaboration, and keeping the human side of affordable housing at the center of every decision. Listen in to hear Chris: Share how helping a struggling family sec...
Ep. 53 | More Than Checking a Box: Rethinking Resident Services in Affordable Housing 18.06.2026 1:01:17
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Rachel Spakes, Affordable Housing Programs Coordinator, leadership coach, and self-described “Department of One,” for an inspiring conversation about human-centered leadership, resident services, and supporting the people behind affordable housing. Listen in to hear Rachel: Share her unconventional journey from education and...
Ep. 52 | More Programs, More Rules, More Pressure: Inside Affordable Housing Compliance 04.06.2026 44:20
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Rebecca Norman, Compliance Manager at an affordable housing property management and development company in Southern California, for an inspiring conversation about growth through risk-taking, leading with empathy, and navigating the ever-evolving affordable housing landscape. Listen in to hear Rebecca: Share how she started...
Ep. 51 | Doing It Right vs. Doing It First: The Discipline Behind Affordable Housing Compliance 19.03.2026 57:57
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Danielle Little, Executive Vice President of Affordable Housing Compliance at Apartment Management Consultants (AMC), for a thoughtful conversation about leadership in affordable housing, building systems that scale, and why organization must come before innovation. Listen in to hear Danielle: Share how she unexpectedly pivo...
Ep. 50 | The Worst Job on the Planet: Rethinking the Regional Role in Multifamily 26.02.2026 52:34
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Luke Leins, SVP of Business Development at ResProp Management, for a forward-thinking conversation about reimagining multifamily operations through data, innovation, and people-first leadership. Listen in to hear Luke: Share how he unexpectedly found his way into multifamily after starting in financial services and senior li...
Ep. 49 | Operating Costs Up 40% and Counting: The Math Nobody Wants to Talk About 12.02.2026 57:57
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with David Lynd, CEO of The Lynd Company, for a candid, no-nonsense conversation about operational discipline, leadership through adversity, and the hard truths shaping the future of multifamily. Listen in to hear David: Share how growing up working on apartment sites—from digging sewer lines to running properties—shaped his rele...
Ep. 48 | From Falling Into Multifamily to Scaling 45,000 Units: The Power of People and Systems 29.01.2026 1:04:51
In this episode, Kerri Davis sits down with Jack (John) Sipes, longtime multifamily leader, former President of Dominium, and West Point graduate, for a thoughtful conversation about leadership, service, and scaling people-first organizations. Listen in to hear Jack: Share how his journey from the U.S. Army and West Point to multifamily property management shaped his leadership philosophy of learn...
Ep. 47 | Perfection Is Not Scalable: Letting Things Break to Build Better Teams 15.01.2026 1:11:12
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Marc Pollack, Managing Director at FirstService Residential, for a candid conversation about grit, leadership, and the human realities of multifamily operations. Listen in to hear Marc: Share how growing up as a lifelong apartment resident in Queens led him intentionally into property management—and how early career risks, a...
Ep. 46 | When Automation Knocks: Why Operational Excellence Is No Longer Optional 18.12.2025 58:16
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Zachary Guerin, Vice President of Residential Property Management at Seldin Company, for a grounded conversation about leadership, innovation, and the realities of running teams in a rapidly changing industry. Listen in to hear Zach: Share how this industry is sitting on untapped potential, why many people are too tired or b...
Ep. 45 | From VHS Tapes to AI Workflows: Reimagining Affordable Housing Operations 04.12.2025 1:17:15
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Julie Runyan, Compliance Director at AdWest, and Alex Westad, President of AdWest, for an inspiring conversation about modernizing affordable housing management while preserving heart, legacy, and community. Listen in to hear Julie and Alex: Share their origin stories—from Alex literally growing up in rural development housi...
Ep. 44 | Fail Fast, Grow Faster: The Leadership Philosophy Transforming Properties and People 20.11.2025 1:20:47
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Carl Swafford, Chief Operating Officer at Apartment Dynamics, for a deep and energizing conversation about leadership, resilience, and the human side of property management. Listen in to hear Carl: Share his remarkable 30-year journey from Navy and Marine Corps veteran to groundskeeper, technician, manager, regional, and ult...
Ep. 43 | Tech, Tenacity, and Transformation: How MRK Partners Is Modernizing Affordable Housing 06.11.2025 59:29
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Sydne Garchik, Founder of MRK Partners, for an inspiring conversation about building equitable communities, embracing fearless leadership, and reimagining affordable housing with heart and innovation. Listen in to hear Sydne: Share how she turned an unexpected start in real estate into founding MRK Partners—blending a for-pr...
Ep. 42 | From $800 and a Dream to Nevada’s Best: A Boutique Leader’s Story of Grit and Growth 23.10.2025 1:20:47
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kathleen Raffinello, Founder and President of a boutique third-party management firm based in Nevada, for an inspiring conversation about resilience, reinvention, and leading with heart in the multifamily world. Listen in to hear Katie: Share how she started in real estate at just sixteen, moved to Las Vegas with only $800,...
Ep. 41 | Tornadoes, Turnarounds, and Tech Overhauls: A COO’s Playbook for Multifamily Success 09.10.2025 1:03:15
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Diane Yensen, Chief Operating Officer at Lexington Partners, for a powerful conversation about candid leadership, operational turnarounds, and building the future of multifamily with both fundamentals and innovation. Listen in to hear Diane: Share her unconventional journey from a 17-year-old assistant manager to COO of a 3,...
Ep. 40 | Dispelling Myths, Defining Futures: Affordable Housing Beyond the Stereotypes 25.09.2025 1:05:18
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Cindy Thompson, Chief Executive Officer of the Chester Housing Authority, for an inspiring conversation about community-centered leadership, dispelling myths about affordable housing, and shaping the future of public housing. Listen in to hear Cindy: Share her unconventional start in property management, how her upbringing i...
Ep. 39 | SWAT Teams, Tenants, and Triplets: Reality TV in Property Management 11.09.2025 49:00
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Jayson Yoss, President and Managing Broker of GoldenWest Management, for an eye-opening conversation about boutique multifamily, disciplined leadership, and thriving amid regulatory chaos. Listen in to hear Jayson: Share his journey from Marine Corps infantry officer with combat tours in Iraq and Afghanistan to building a pr...
Ep. 38 | Lessons from Leasing, HR, IT, and Construction: A Multifamily Leader’s Playbook 04.09.2025 46:14
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Stacy Ekholm, Vice President of Operations at Schafer Richardson, for an inspiring conversation about leadership, scaling organizations, and embracing humility in the multifamily and construction industries. Listen in to hear Stacy: Share her journey from starting as an 18-year-old leasing agent to leading operations across...
Ep. 37 | Living On-Site, Living With Purpose: How Multifamily Shaped a Family’s Future 29.08.2025 50:17
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Lindsay Duffy, Vice President of Operations at Asset Living, for a powerful conversation about resilience, leadership, and people-first innovation in multifamily. Listen in to hear Lindsay: Share her remarkable journey from growing up on site with property manager parents, to navigating loss, and ultimately channeling those...
Ep. 36 | Ghosting, Green Hires, and Gut Instinct: A Recruiter’s Reality Check in Multifamily 21.08.2025 57:31
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Alison Turner, Senior Vice President of Talent Acquisition at RangeWater Real Estate, for a vibrant conversation about redefining recruitment, nurturing internal growth, and building long-term talent pipelines. Listen in to hear Alison: Break down her approach to combating industry-wide hiring challenges—including ghosting—b...
Ep. 35 | Single Mom, Law Student, Night Nurse: The Grit That Powers a Housing Hero 07.08.2025 49:15
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Tiffany Tillotson, Director of Special Projects and Collaborations at New Hope Housing, for a powerful conversation about creativity, community, and commitment in the world of affordable housing. Listen in to hear Tiffany: Share how her journey from student housing to nonprofit leadership is shaped by lived experience, relen...
Ep. 34 | From Foster Care to the C-Suite: A Compliance Leader’s Grit-Fueled Rise in Property Management 31.07.2025 55:18
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Gladys Stephenson, Senior Director of Compliance and Asset Management at Devon Management, for a powerful conversation about resilience, reinvention, and rising through the ranks in multifamily. Listen in to hear Gladys: Share how she went from a teenage mom working in maintenance to leading compliance and asset strategy at...
Ep. 33 | Unlimited Coffee, Measurable ROI: How WithMe is Changing Resident Experience 24.07.2025 43:17
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Alex LaFlam, National Account Executive at WithMe, for a fast-paced and heartfelt conversation about smart spending, scalable partnerships, and staying rooted in real on-site experience. Listen in to hear Alex: Share her 15+ year journey from an eager leasing agent in Sacramento to leading national strategy at a cutting-edge...
Ep. 32 | From Psychiatry to Property Management: A Calm Urgency for Leading with Confidence 17.07.2025 1:03:36
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kevin Owens, President of Property Management at RKW Residential, for a compelling conversation about confident leadership, intentional tech adoption, and creating a Ritz Carlton-level resident experience. Listen in to hear Kevin: Share how his unconventional path—from a psychiatric hospital program director to senior housin...
Ep. 31 | From Leasing Agent to $2 Billion: A President’s Journey Rooted in Alignment and Grit 10.07.2025 42:24
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kelley Brine, President of Rose Valley Management, for a dynamic conversation about culture-driven leadership, embracing change, and leading with authenticity. Listen in to hear Kelley: Share how she unexpectedly fell into real estate 25 years ago—and how her journey from a leasing agent in New York to President of a $2 bill...
Ep. 30 | Sleepovers in Cars to Beds of Their Own: A Compliance Leader’s Reminder of the Mission 03.07.2025 42:08
In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Mitzi Hoag, Vice President of Compliance at Gateway Management Company, for a powerful conversation about redefining affordable housing compliance through innovation, collaboration, and compassion. Listen in to hear Mitzi: Share how a chance encounter in a grocery store led to a 24-year career in affordable housing—and how h...
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