Modern Veterinary Practice

In this episode of the Modern Veterinary Practice Podcast , Jack Peploe is joined by Ellie Waldron (RVN and Customer Product Consultant Manager at MWI) and Ryan Norton (Head of Product at Merlin) to explore one of the most overlooked drivers of practice success: trust in technology. From the unseen role of practice management systems in shaping client confidence, to the real-world frustrations of...

In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by Dr. Eve Hanks - veterinarian, clinical pathologist, and CEO of MyRNA Diagnostics. They explore how cutting-edge science, including microRNA and AI, is set to transform veterinary diagnostics, moving the industry from reactive care to predictive and personalised medicine. Eve shares her journey from practice to foun...

This episode of the Modern Veterinary Practice Podcast explores the realities of burnout, performance pressure, and workplace wellbeing in the veterinary profession. Clinical psychologist Jason Spendelow shares why burnout is not just an individual issue but a systemic one, and introduces a practical framework for building psychologically healthy practices. The conversation covers the fine balance...

In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by Debbie Robinson, founder of Vetnetics, to explore what real leadership looks like in today’s veterinary profession. Together they unpack why culture is not a “soft” concept but a core business strategy, how gossip and exclusion silently erode team performance, and why sustainable practices protect people before pro...

What if the real key to sustainability in veterinary practice isn’t working harder - but working smarter? In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by veterinary surgeon and VetSource UK lead, David McDonald. From clinical practice to corporate leadership and tech innovation, David shares hard-earned lessons on operational efficiency, leadership maturity, and...

Insurance is often seen as a necessary evil in veterinary practice – complex, slow, and admin-heavy. But what if it didn’t have to be that way? In this episode of Modern Veterinary Practice , host Jack Peploe is joined by Garry Nelson, Managing Director of Wisentic Pets UK. Drawing on decades of experience across insurance, technology and claims automation, Garry explains why pet insurance is uniq...

In this episode of the Modern Veterinary Practice Podcast , Jack Peploe is joined by Ian Stroud and Francesca Verney, co-founders of Pet People Vets, to explore what “human-first” veterinary care looks like in reality. From intentionally designing culture and recruiting for values, to preventing burnout, fostering innovation, and leading with vulnerability, this conversation dives deep into how pr...

Veterinary technology is everywhere - so why do so many teams feel more stretched than supported? Recorded live at London Vet Show, host Jack Peploe is joined by Ben Sweeney (founder of Vidivet) to unpack tech saturation, burnout, and the gap between what tools promise and what practices actually experience. They explore hyper-personalisation, rebuilding trust after bad rollouts, and how tech can...

In this episode of The Modern Veterinary Practice Podcast , Jack Peploe welcomes marketing strategist Matt Madden of Heedly to explore how veterinary clinics can shift from chasing volume to attracting the right clients. Matt shares insights from global brands like L’Oréal and Virgin, breaking down why clear messaging, transparent communication, and a strong marketing foundation are essential for...

In this moving episode, Jack Peploe speaks with Alice Hendy, MBE, founder of Ripple Suicide Prevention, about transforming tragedy into global impact. Alice shares the story behind R;pple, a digital tool that interrupts harmful online searches and redirects people toward immediate, compassionate support. Together they explore the role of tech in mental health, the responsibility of digital platfor...

Veterinary surgeon-turned-executive coach Dr. Libby Kemkaran-Thompson joins host Jack Peploe to unpack the neuroscience behind behaviour, stress and fulfilment at work. We explore why 95% of what we do is driven by the subconscious, how to interrupt fight-or-flight in the consult room and beyond, and why great leadership manages energy as well as output. Libby introduces her “Big Cat Brain” model...

Automation isn’t glamorous - but done right, it frees vet teams to do their best work. In this episode, Jack Peploe talks with Carly Clark, Product Leader at Covetrus, about what really future-proofs a veterinary practice: scalable cloud infrastructure, thoughtful integrations, and people-first workflows. Carly shares where automation delivers immediate wins (reminders, stock control, payment inte...

How is technology reshaping the way vets connect with clients and their pets? In this episode, Jack Peploe speaks with Jamie Crittall and Charlie Barton, co-founders of Boop Pet Record, about how digital innovation is redefining trust, communication, and pet care delivery. Together they explore what Gen Z’s arrival as the dominant pet-owning generation means for the profession, the importance of r...

In this episode of Modern Veterinary Practice , Jack Peploe is joined by Dr. Paul Manktelow , Chief Vet at Blue Cross, and Dr. Alison Thomas, Head of Veterinary Standards at Blue Cross, to explore what veterinary care looks like when it is designed around purpose, pragmatism, and accessibility rather than profit. Together, they discuss the belief that “more” isn’t always better, and how evidence-b...

What does “success” in veterinary medicine really look like - and how do we redefine it for a new generation of professionals? In this episode of Modern Veterinary Practice , Jack Peploe is joined by veterinarian-turned-performance coach Adrian Nelson-Pratt for a powerful conversation about identity, burnout, and the role of coaching in shaping more fulfilling careers. Adrian shares why so many ve...

What if technology could actually give back time in the exam room instead of taking it away? In this episode of Modern Veterinary Practice , Jack sits down with Dr. Lauren Jones—veterinarian, practice owner, and Director of Veterinary Medicine at Shepherd Software—to explore how tech, culture, and leadership can reduce burnout and help veterinary professionals rediscover joy in their work. From AI...

In this episode of the Modern Veterinary Practice Podcast, Jack Peploe talks with Liz Barton, Head of Communications at Vet CT, co-founder of WellVet, and founder of Vet Mums. They explore how to create a sustainable future in veterinary medicine, covering systemic wellbeing changes, dismantling “hero culture,” supporting parents in practice, and embracing AI responsibly. Liz shares her journey fr...

In this episode of Modern Veterinary Practice, host Jack Peploe welcomes Eric Goldman, President of Vetology, for a candid and insightful conversation on the role of artificial intelligence in veterinary care. They explore how AI can support - rather than replace - clinical expertise, especially in radiology and diagnostic workflows. Eric shares why Vetology treats AI as a screening tool, not a di...

In this episode of Modern Veterinary Practice , Jack Peploe sits down with Nico Frisiani, co-founder of Lupa, to explore the real-world applications and limitations of AI in the veterinary sector. Together, they debunk common myths, discuss where AI truly adds value—from note-taking to medical record summaries—and examine why high-quality data is the backbone of any successful AI tool. Drawing on...

Psychotherapist and former veterinary nurse Aoife Smith joins Jack Peploe to unpack the mental health crisis in veterinary medicine. From the impact of toxic workplace norms to the myth that you need to be “bad enough” to seek therapy, Aoife shares both systemic insights and practical tools for daily wellbeing. Whether you’re a leader or on the front line, this episode offers real-world steps to h...

What do pilots, elite athletes, and veterinary professionals have in common? In this fascinating episode, Jack Peploe sits down with Dan Tipney, co-founder of VetLed and former airline pilot and GB rower, to explore how human factors - originating in aviation and healthcare - can transform veterinary practice. From improving patient safety and team communication to tackling burnout and shifting wo...

Want to know how Domino’s and Amazon can inspire your vet practice? Louise Cooke breaks down game-changing marketing strategies that put clients first, help you build a local brand that truly connects, and transform how your team shows up every day. If you’re ready to stand out and deliver a next-level client experience, this episode is a must-listen!

In this episode of Modern Veterinary Practice , Jack Peploe speaks with Guilherme Coelho, co-founder and CEO of Maven Pet, to explore how wearable technology and real-time health monitoring are transforming pet care. They discuss how Maven enables earlier diagnosis, empowers pet owners, streamlines vet workflows, and ultimately enhances - not replaces - the role of clinicians. With personal storie...

In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by veterinary surgeon, psychologist, and founder of Human Savvy, Olivia Oginska. Together, they explore the powerful role emotional intelligence plays in veterinary teams - from navigating stress and improving communication, to building psychologically safe, culturally aware workplaces. Liv shares real-world insights...

In this eye-opening episode, host Jack Peploe sits down with Jonathan Moyal, the visionary founder of Snoots Vets, to explore a critical issue facing the veterinary profession: financial euthanasia. A term many have never heard but whose consequences are all too real. Jonathan shares how his background in affordable pet insurance shaped his mission to reimagine access to care. At the heart of Snoo...