Modern Healthcare's Healthcare Insider Podcast

The pandemic exposed the flaws of the U.S. healthcare system as providers cope with crisis-level staff shortages and rising costs. In this episode of Healthcare Insider, Randy Oostra, CEO of ProMedica, a health and well-being company based in Toledo, Ohio, shares why now is the time for a new model of care delivery. He'll explain what this model of care looks like and how leaders can begin today. 

The promise of virtual care is that it can help improve access to healthcare for low-income, vulnerable and rural populations. But patients still face accessibility challenges, such as technology roadblocks and communication difficulties.  Stephany Verstraete , chief marketing and engagement officer of Teladoc Health, explains in this latest episode of Healthcare Insider how the company is transfo...

Patients face cognitive overload as they bounce between providers, specialists, labs and apps. As a result, they need their care teams and data to be centralized and accessible. Jason Gorevic , CEO of Teladoc Health, believes the future of healthcare is virtual-first, with the right technology and clinical expertise coming together for a seamless patient experience.  Today, four out of five adults...

During the pandemic, many health systems piloted hospital at home and remote patient monitoring programs. As more and more providers and patients have experienced the benefits of receiving advanced care in the comfort of their homes, adoption has continued to grow. And with additional studies demonstrating lower cost and improved outcomes, more healthcare executives are accelerating their efforts...

The pandemic and other challenges have left many healthcare organizations struggling to recruit and retain frontline healthcare workers. In this episode of Healthcare Insider, Dr. John F. Di Capua, CEO of North American Partners in Anesthesia (NAPA), discusses the impact of these staffing challenges on providers and consumer access to care, describes how to foster a work environment that encourage...

There is a national shortage of anesthesia providers across the U.S., with many organizations struggling to fill open positions. At the same time, there is a growing trend away from physician-owned anesthesia groups to employment directly by a hospital or health system. In the newest episode of Healthcare Insider, Jeff Peters, founder and chairman of Surgical Directions, and Dr. Jason Klopotowski,...

Technology is now so advanced, physicians hundreds of miles away from a patient can provide a thorough examination and even give a diagnosis through a video call. This has the potential to drastically enhance access to care for patients, particularly those who live far from healthcare services. In the newest episode of Healthcare Insider, Ram Fish, founder and CEO of telehealth technology company...

The COVID -19 pandemic has accelerated the adoption of decentralized clinical trials, which involves offering services and technologies to improve convenience for patients participating in research. Decentralized clinical trials have the potential to enhance patient participation in research overall but there are considerations health systems and pharmaceutical companies should keep in mind as the...

Provider burnout and staffing shortages, especially among nurses, are serious challenges for healthcare leaders right now. What are the downstream impacts of provider burnout on staffing? How does burnout impact patient care and operations? What are short and long-term tactics to address burnout and staffing shortages across the health system? In this episode of Healthcare Insider, Kathryn Burg Pl...

The pandemic has forced healthcare teams to work together differently, spurring the widespread use of virtual communication tools including video calls, instant messaging and virtual whiteboards. But biotechnology and pharmaceutical companies have been slower to adopt virtual collaboration despite the potential to connect and innovate better and faster. In this episode of Healthcare Insider, we di...

Data is critical for providers to improve patient outcomes and perform successfully in value-based payment models. And yet, it still remains a challenge to get access to the right data, at the right time and in an ideal format because it's not well integrated into healthcare operations.  Moreover, the emergence of interoperability, new technologies and a greater focus on social determinants of hea...

Healthcare leaders have long been aware that doing good in their communities is good for business. However, not all healthcare organizations are impacting their communities in an organized and measurable way.     In this episode of Healthcare Insider, we're discussing how healthcare organizations are formalizing and publicizing initiatives around ESG: Environmental, Social and Governance, and how...

The Quadruple Aim is a widely accepted approach by industry leaders to improve health system performance and quality of care, but it has become more difficult to achieve throughout the COVID-19 pandemic as providers deal with unprecedented new stressors.  Even so, following the four principles of the Quadruple Aim — enhancing patient experience, improving population health, reducing costs and impr...

It's no secret that COVID-19 greatly accelerated the adoption and scaling of telehealth and virtual care. Yet some of the most important conversations on the future of health are not about the move to digital systems – they are about people. Looking ahead, optimized experiences will be a key differentiator in terms of long-term value for the health industry. But knowledge of what constitutes good...

The "digital front door" isn't just a buzzword—it is a critical tool for health systems looking to succeed in this new normal. Even before the pandemic, a strong digital presence was key to patient growth, but it is now a necessity given the rise in virtual visits. In this episode, we're talking to Scott Brindamour, Senior Director of Edge R&D and Platform Enablement at Lumen Technologies, about t...

While shifts in consumer behavior and provider operating models are expected to drive healthcare spending down, a "COVID-19 hangover" will still lead to increased utilization. In this episode, we are talking to Trine Tsouderos, who leads PwC's Health Research Institute as well as PwC's Business Insights, Sectors team. Trine shares insights from PwC's "Behind the Numbers" report for medical cost tr...

Anesthesiology is the backbone of operating procedures globally—it is a highly specialized field with no margin for error. Anesthesiology clinicians play a critical role in not only the safety of surgical procedures but also the satisfaction of patients, whose experience can be impacted by the surgical experience, pain levels and recovery time.   In this episode, we are talking to John Di Capua MD...

Pulse oximetry is a widely used monitoring method for measuring blood oxygen levels and pulse rate. In newborn babies, pulse oximetry can help clinicians conduct screening tests for lung or heart problems, such as critical congenital heart disease, and it can also be used to monitor during resuscitation. We're talking with Dr. Mitchell Goldstein, Professor of Pediatrics and Director of Neonatal EC...

Automation is being implemented at health systems across the country. As hospitals automate certain tasks, they free up clinicians — giving them more time to provide optimal patient care at a lower cost. As providers continue to be challenged by clinician shortages, hospital automation is bound to impact the delivery of care, interoperability, connectivity, and patient outcomes. In this episode, w...

The COVID-19 pandemic changed a lot in the healthcare world, including how patients access care and connect with their health system. Instead of office visits, telehealth and other virtual care options are increasingly popular — and more of the patient experience is taking place on the web. More than a year after the onset of the pandemic, experts believe this digital transformation is here to sta...

Patient portals are an integral way for health systems to communicate and build engagement with patients. During the COVID-19 pandemic, they became even more critical and widely used. However, some patients have concerns about privacy and security — especially as data breaches have been on the rise since the pandemic. In this episode, we're talking to Karly Rowe from Experian Health on how provide...

The telephone is the most preferred form of communication in the healthcare industry. Unfortunately, due to robocalls and spam, calls go unanswered every day. In order to improve patient outreach, healthcare organizations must put a brand to the voice on the telephone — and this starts with Branded Call Display. In this episode, we're speaking with James Garvert, Senior Vice President and General...

Pulse oximetry can detect low levels of oxygen in the blood, or hypoxemia, in patients with severe COVID-19. However, a recent study shows that readings may be inaccurate in patients with darker skin, further adding to racial discrepancies in COVID-19 outcomes. Fortunately, not all pulse oximeters have this problem. There are devices that took an equitable approach during development and show accu...

The telephone is a long-standing, reliable form of communication for health systems — especially during the COVID-19 pandemic. From security to widespread access to ease of use, the telephone provides a variety of advantages when reaching out to patients. In this episode, we're talking to James Garvert, Senior Vice President and General Manager, Communications Solutions at Neustar, a leading infor...

Healthcare consultancies are playing a significant role in supporting health systems' shift to value-based care. Data has become an important differentiator in their ability to effect change. In this episode, we are talking to Roger Weems, Vice President of Advisory Services at Premier, about why he and other consultants are leaving major consulting firms to join the healthcare improvement company...