Modern Healthcare's Healthcare Insider Podcast

Today's healthcare consumers expect a seamless experience free of confusion, frustration and delays -- barriers that affect not only the patient, but payer and provider employees as well. In this episode of Healthcare Insider, Robert Connely III, healthcare market leader at Pegasystems, and Jennifer Zellinger, vice president of product development at enGen, share how they proactively engage patien...

Automation and artificial intelligence can help healthcare organizations navigate staffing shortages while maximizing financial outcomes – if personnel are trained and skilled appropriately. In this episode of Healthcare Insider, Susan Gurzynski-Wells, di rector of product management at HealthStream, discusses opportunities for AI to be leveraged in revenue cycle management, along with strategies...

Innovations in technology have enabled the creation of point-of-care ultrasound, which allows clinicians to gather images at the first patient assessment, improving care quality by reducing wait times for diagnosis.   Despite the benefits of point-of-care ultrasound, wide-scale adoption hasn't been achieved, with many providers still using traditional standards of care — for example, the chest x-r...

There is an ongoing war for talent in healthcare. Employees are reassessing how, where and how they work. In order to withstand the changing nature and uncertainty of today's workforce, healthcare leaders must be agile.  In this podcast episode, John Rothwell, senior vice president of enterprise and strategic solutions at AMN Healthcare, describes how healthcare organizations can create a workforc...

The healthcare supply chain continues to face repercussions from the COVID-19 pandemic, with shortages of vital raw materials leading to disruptions in pharmaceuticals and other essential products.  In this episode, Jon Pruitt, senior vice president of CHC Supply Trust, joins the podcast to explain innovative practices community hospitals should implement to respond to supply chain concerns, empha...

Nationwide, hospitals and health systems continue to face serious staffing shortages, severely impacting patient care and the bottom line. In this installment of Healthcare Insider, Dr. James Swift, chief executive officer of Pediatrix Medical Group, shares the key considerations for providers as they work to rebuild the physician workforce including how to leverage partnerships with medical group...

Despite the healthcare industry implementing value-based payment models for well over a decade, healthcare providers and payers still face challenges in the execution and expansion of pay-for-performance programs.  In this episode of Healthcare Insider, Kevin Coloton , Founder and Chief Executive Officer of Curation Health, and Dr. Matt Lambert, Chief Medical Officer of Curation Health , share pra...

Over the last year, leading health systems are reporting negative financial results, largely due to rising expenses, shifting market dynamics and deteriorating payer mix. To respond, health systems must create opportunities for sustainable financial growth. In this episode, Richard Bajner, partner and payer and provider leader of Guidehouse, explains the framework healthcare leaders should be appl...

As community hospitals across the country face inflation, rising costs and labor shortages, now is the time to implement innovative delivery models for long-term sustainability.    Jim Kendrick, president and CEO of Community Hospital Corporation, shares how partnerships, enhanced staff training, and the Hospital at Home care model can improve the outlook for community hospitals.  Kendrick also ex...

Too often, hospital leaders view IT simply as a business function. But IT can meaningfully help organizations meet strategic business goals if leveraged appropriately, argues Brian Doerr, senior vice president of information technology and security and privacy officer at Community Hospital Corporation.  In this podcast episode, Doerr explains why community hospitals and other providers should take...

In this episode, Dr. Friedland discusses a recent surge of RSV, respiratory syncytial virus, how it affects the older population and what this means for healthcare providers across the U.S.

In this conversation, Leah Quartano Bowling, vice president for insurance and healthcare at Hitachi Solutions, offers strategies for harnessing the data necessary to deliver on value-based care contracts and shares how these insights can help shape provider incentives.

As medicine continues advancing and patient expectations evolve, the home is increasingly viewed as an optimal care setting. The many benefits of care in the home include that it increases convenience, minimizes access barriers, strengthens patient relationships, enables greater visibility into social determinants of health, and reduces the cost of care. In this episode, Dr. Andrew Agwunobi, Presi...

Healthcare today is data driven with the proliferation of electronic medical records and digital tools. Leveraging the cloud is an effective approach for healthcare organizations to unlock the power of data.  In this podcast episode, Logan Song, enterprise cloud director and chief cloud architect of Dito , explains the key functions of the cloud and how it can aid healthcare providers with better...

The impacts of the COVID -19 pandemic reverberated across our nation's healthcare system, overwhelming providers and taking a toll on their financial sustainability. Add to that skyrocketing inflation, rising interest rates and the high cost of labor, it's no surprise healthcare leaders are burning the midnight oil to find ways to improve margins and rebuild their organizations' financial stabilit...

The healthcare sector is a major contributor to the climate crisis, with studies showing the industry accounts for about 8.5% of total U.S. carbon emissions. Efforts to address climate change fall into the ESG framework, which stands for environment, social and governance.  Over the last several months, Randy Oostra, CEO of ProMedica, a health and well-being company based in Toldeo, Ohio, has part...

Most hospitals and ambulatory surgery centers spend a significant amount of time and resources on securing contracts with anesthesia providers to help them provide essential patient care. Shortages of anesthesia providers and higher healthcare costs overall make hiring internally, contracting, or re-contracting with an anesthesia group a costly endeavor. Despite these challenges, there is due dili...

The No Surprises Act is intended to protect patients from surprise medical bills. But North American Partners in Anesthesia (NAPA) is raising alarm bells, worried it will worsen the nation's critical clinician shortage and harm access to care. In this episode of Healthcare Insider, Dr. John Di Capua, NAPA CEO, and Victor Zamora, NAPA Senior Vice President of Revenue Cycle Management, explain how t...

Randy Oostra , CEO of ProMedica , a health and well-being company based in Toldeo , Ohio, joined the Healthcare Insider podcast a few months ago calling for a new model of care delivery and what it will take to get there.  Now, we are continuing the conversation. In this latest episode, Randy Oostra highlights the first and most important pillar of this new delivery model: universal access to care...

There is a global shift to decentralize healthcare — meeting patients where they are to receive the care they need. In this new episode of Healthcare Insider, Ron Emerson, Global Healthcare Lead at Zoom, and Ron Strachan , the Principal of Optimize Health IT and CIO Advisor for Zoom, explain the benefits to decentralizing healthcare, diving into the most recent research showing its ability to lowe...

Excellent patient experience is a goal for every healthcare organization, but too often leadership fails to recognize the missing piece to achieving that is a happy workforce. In this installment of Healthcare Insider, Paulette Anest , head of clinical and education solutions at AMN Healthcare, uncovers how the patient experience is improved through strategic talent planning, proactive scheduling...

Historically, virtual care has been used to offer episodic, urgent care to patients through video or over the phone. But as Teladoc Health has found, it is possible to achieve true whole person care by leveraging an innovative care model powered by data and an integrated experience.   In this episode with Dan Trencher, senior vice president of corporate strategy at Teladoc Health, he shares how vi...

Building an integrated technology system that streamlines workflow and processes is an important strategy for healthcare organizations to improve overall operations, cut down on waste and decrease clinician burden. In this episode of Healthcare Insider, Dr. John Di Capua, the CEO of North American Partners in Anesthesia, commonly known as NAPA, and Jason Grant, the senior vice president and chief...

The operating room is an essential, revenue-generating service line for hospital and health systems. But too often, perioperative leaders don't have the information necessary to understand performance and make informed decisions, leading to waste and higher costs.  During this episode of Healthcare Insider, Michael Besedick , engagement director at Surgical Directions, lays out how providers can e...