MindsetGo iCommunicate Podcast

In this episode of ICommunicate, Mark Altman is joined by Ben Brearley, a Leadership Coach, Trainer, and Consultant with over 15 years of leadership experience. They discuss what it means to be a thoughtful leader, in addition to the challenges that may impede long lasting influence and change. Segment 1: When can a leader be certain that they’ve made a lasting, positive impact on the person that...

In this episode of ICommunicate, Mark Altman is joined by fellow MindsetGo trainer Joseph Lyman to discuss what it means to read people’s hearts and how understanding a person’s intentions and motivators sets a leader up to be in a better position to support and develop their growth. Segment 1: We all wish we could read somebody’s mind to dissect what their exact intentions are, but would the cons...

In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, is joined by Marlyn Feliciano, and they discuss how to shape team culture to promote vulnerability and collaboration without oversharing or crossing personal boundaries and how to hold people accountable in a constructive way, as opposed to making them feel guilty and embarrassed for their mistake? Segment 1: We’re more than leade...

When you are criticized, how does that feedback affect your thought process and your choice of response? In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, discusses the Will Smith Oscar incident and how to respond before we react to effectively manage our emotions and model the right behaviors. Segment 1: One of the most difficult skills to develop is responding rather than react...

In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, is joined by Susan MacConnell, a LinkedIn lead generation strategist and creator of The Client Connectorᵗᵐ method. Susan is also the president of Diversified Sales Solutions, which compliments her sales career that spans over 20 years. They discuss strategies to leverage LinkedIn to make a good first impression and simple content...

In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, discusses three level of self-awareness around setting and managing boundaries, the importance of avoiding the righting reflex, and creating rules of engagement for your team and company culture. Segment 1: The most difficult part of preventing somebody from crossing a boundary is understanding the root cause of why they did so. H...

In this episode of ICommunicate, Tracy Burns, CEO of Northeast Human Resources Association (NEHRA), joins Kyrah Altman, Chill Officer of LEAD to discuss how to promote an environment that inspires vulnerability and collaboration as well as manage an employee’s recovery for setbacks like burnout and indecisiveness. In 2017, Tracy was featured in Boston Business Journal’s series “Women of Influence”...

When leaders go into problem-solve mode with quick-fix solutions, they often end up solving the wrong problem. In this episode of ICommunicate, Founder of MindsetGo, Mark Altman, addresses how leaders can stop enabling and start empowering their teams to develop essential problem solving skills. Segment 1: When we’re upset about a circumstance that we feel is out of our control, the last thing we...

In this episode of ICommunicate, Founder of MindsetGo, Mark Altman, discusses why leaders waste so much time having repeat performance conversations and how to problem solve while developing a team of critical thinkers. Listen and learn how to motivate people to change habits through cooperation and not compliance. Segment 1: When pushing for change in company culture, it’s essential that we’re ab...

Shawna Rosenzweig, Chief Strategy Officer at Camp Fire HQ in Seattle, WA, joins Kyrah Altman, Chill Officer of LEAD and shares her experiences supporting teams in building trust, structure, rhythm, and resilience in a remote workplace setting. With employees all over the US, Shawna shares her communication, leadership, and managerial best practices and tips for fostering connection, inclusion, and...

In this episode of ICommunicate, MindsetGo Founder Mark Altman, is joined by his daughter Kyrah Altman. Kyrah is the Founder and Chill Executive Officer of LEAD, which specializes in mental health and DEI based education for HR professionals and leadership teams. Mark and Kyrah discuss how to facilitate conversations where employees speak up for what they want and need and how to proactively prior...

In this episode of ICommunicate, MindsetGo Founder Mark Altman discusses the critical first steps to retaining individuals within your organization and how to facilitate a conversation that gets people comfortable sharing their true feelings about their level of engagement and satisfaction. Segment 1: With no end in sight for the Great Resignation, it’s essential, now more than ever, that we commu...

Do you use empathy as a tool to retain employees? In this episode of ICommunicate, Mark Altman explains how utilizing empathy can be an essential factor to strengthening relationships and reversing “Great Resignation” trends. Segment 1: Not enough people take the time to reflect on how emotional intelligence, and especially empathy, can improve their abilities to sustain relationships and think cr...

Operational, finance, and sales goals aren’t enough. As we reflect on 2021, it’s time to set goals around habit development and mindset. In this episode of ICommunicate, MindsetGo Founder Mark Altman, discusses how to prioritize goals to manage yourself and in turn more effectively lead others. Segment 1: Are you going to let your New Year’s resolutions stay ambitions, or set tangible goals that a...

In this episode of ICommunicate, Mark Altman, Founder of MindsetGo, discusses how the phrase “Common Sense” interferes with having an open-mind, problem-solving, innovation, employee engagement and psychological safety. Listen and learn how to use curiosity and emotional intelligence to improve your communication. Segment 1: Habits and behaviors that are innate to us may not be so obvious to peopl...

In this episode of ICommunicate, MindsetGo Founder Mark Altman discusses barriers to advocating for yourself and your team, how to be assertive when setting boundaries and expectations, and the consequences of internalizing your emotions in the workplace. Segment 1: Do you have an open-door policy because you genuinely believe in it, or do you just think it’s necessary? How can we remove the open-...

In this episode of ICommunicate, MindsetGo Founder Mark Altman discusses barriers to advocating for yourself and your team, how to be assertive when setting boundaries and expectations, and the cost of internalizing your emotions related to your happiness, motivation, and engagement in the workplace. Segment 1: There’s a perceived thin line between “complaining” and “educating,” but can you say wh...

In this episode of ICommunicate, MindsetGo Founder Mark Altman discusses what “Reverse Influence” is, the impact it has on yourself, your team and your company culture. Learn how to become a positive dissenter to disrupt thought processes in your environment. Segment 1: As role models, we must be aware of how contagious our attitude is, as it ultimately affects your team’s morale. What does it mea...

You can’t control people, but you can influence their feelings, thoughts, and actions. In this episode of ICommunicate, MindsetGo President Mark Altman discusses simple steps leaders and parents can take to influence people in their sphere of influence. Segment 1: We’ve all heard the phrase countless times now: “control what you can control, and forget about what you can’t,” but in reality, it isn...

In this episode of ICommunicate, new MindsetGo coach Patty Burke joins Mark Altman to discuss how leaders can become effective coaches, what gets in the way of being a good coach and how coaching starts with managing yourself. Segment 1: As easy as it sounds to put ourselves in another person's shoes, not all of us are prepared to put ourselves in the mindset to do so. What are the qualities...

In the frantic need to hire more people, the group we often forget to attend to are the folks who stay — those showing up day-in and day-out shouldering the work that needs to get done. Think about what these people — the ones who are here, working for and with you — need now. In this episode of ICommunicate, Mark discusses how to use “Stay interviews” and other retention strategies to assess need...

In this episode of ICommunicate, Robert Bush, a Sales Leader from Connection, once again joins Mark Altman to discuss critical steps to be self-aware of heading into habit change conversations and how to get people comfortable sharing their truth about where they need help. Segment 1: Integrating learning and development training into our workplace culture is much easier said than done. How can we...

In this episode of ICommunicate, Mark discusses how to use a tool to assess yourself, compare yourself to your peers/competitors, and also to find career growth opportunities. Segment 1: If somebody were to ask you what your greatest strengths and weaknesses are, would you be able to tell them with confidence what those are? How can we determine what our greatest strengths and weaknesses are? Who...

How can you set clear boundaries at work and still feel like you are a team player? In this episode of ICommunicate, Mark discusses how to recognize what you expect of your boss, your peers, your direct reports, and meaningful personal relationships. Learn how to differentiate between a request and expectation and how to get to the root cause of what you truly expect of others. Segment 1: We often...

In this episode of ICommunicate, Robert Bush, Senior Director of Sales for Connection, a Fortune 1000 company, joins Mark to discuss how to recognize complacency in salespeople, options to motivate and re-energize them, and how to hold your sales team accountable. Segment 1: Too often, salespeople become satisfied when they hit or exceed their quotas, causing a complacent mindset. Why can this min...