Michael Martino Show

Digital first mindset 15.12.2021 0:47 ↓

Seven trends in Digital Government. Trend 1 - Digital first mindset

Seven trends in digital government 14.12.2021 0:52 ↓

The introduction in the my series on the seven trends in Digital Government

Program Governance 13.12.2021 1:01 ↓

Program Governance is the process by which a company makes decisions affecting a Program.

Why is the biggest risk to Digital Transformation often the C-suite? 10.12.2021 0:24 ↓

The question is answered in this to the point episode

What is the value of digital? 09.12.2021 0:37 ↓

Is the value of digital the front-end self service or the back end data?

The Roles Needed in a Transformation (Part 1) 27.09.2021 39:18 ↓

An episode from my Business not as usual podcast that I host with Vince Mirabelli. We spent a bit of time so far taking about the importance of team in times of business transformation. And yet, we have yet to define what “team” means, and more specifically, what are the roles, or personalities, you need to be successful. In this, the first of a two part episode, we’ll explore Vince’s list, featur...

Everybody wants to be a gangster 20.07.2018 1:40 ↓

Success is made in the mundane but everyone wants to live in the lights...

Agile mindset 16.07.2018 2:57 ↓

Using an Agile methodology brings problems at a furious rate... Your answer to all those problems should be "good"...

Just start! 03.07.2018 2:25 ↓

Pondering and planning and creating roadmaps will not finish your project or make your business successful - you actually need to do work...

Summer is a great time to change patterns 02.07.2018 2:12 ↓

With six months already behind you, July is a great time to change patterns

Consistency over Intensity 26.06.2018 2:43 ↓

Your agile teams should work in a flow state of consistency and not in the frantic state of instesity during product development

The power of email lists 25.06.2018 2:26 ↓

email lists are still a great vehicle to stay in touch with your customers...

Reimagining Government 30.03.2018 1:26 ↓

10 Design Thinking questions to reimagine government

Channel Measurement Strategy 30.03.2018 0:46 ↓

Channel Measurement Strategy

IT Innovation In Government 18.01.2018 1:09 ↓

IT innovation in government

Training Live Agents 04.01.2018 0:51 ↓

Under trained live agents

Inconsistent Touchpoints 03.01.2018 0:46 ↓

Inconsistency across customer touchpoints

Omni Channel Experience 02.01.2018 0:44 ↓

Omni channel experience

Horizontal Government 21.11.2017 0:21 ↓

Horizontal Government

Digital government 21.11.2017 0:40 ↓

Digital Government

The Long Game 13.11.2017 0:48 ↓

The long game

Better Digital Products 11.10.2017 0:39 ↓

7 ways to develop digital products faster

Digital Products 11.10.2017 1:11 ↓

What makes a great digital product?

Digital Process 10.10.2017 0:41 ↓

Digital Process