Mayo Clinic Key In To Quality

Guest: Susan Cullinan, M.D.     @Susan Cullinan Guest: Joe Nienow   Host: Timothy Morgenthaler, M.D.  @DrTimMorg Lack of systems and processes that support the management of incidental findings can have a negative impact to patient outcomes.  These incidental findings are far more common than one might guess.  About 1/3 of all CTs performed in an emergency department will have at least 1 incidenta...

Guests: Robyn Finney, APRN, CRNA, DNAP    @MayoAnesthesia Ashley Musch Host: Timothy Morgenthaler, M.D.  @DrTimMorg It's okay to not be okay. The HELP (Healing the Emotional Lives of Program) program is available to all Mayo Clinic employees, and learners, who experience emotional and/or physiological impacts after an adverse event, medical error, unexpected outcome, or any stressful patient-relat...

Guest: Chris DeRienzo, M.D., MPP @ChrisDeRienzoMD   Host: Timothy Morgenthaler, M.D.  @DrTimMorg As people grapple with social equity, diversity and inclusion dominating news and social, in health care, many care givers wonder whether everyone who enters a given hospital or clinic receives the same quality of care. What is known from historical data is that health-care disparities most affect peop...

Guest:  Carmen Kane Host: Timothy Morgenthaler, M.D.  @DrTimMorg Everyone has two jobs at Mayo Clinic:  doing their job and improving their job. To make this happen, we ensure that everyone within the organization is part of this process.  Teaching quality improvement to all staff is as important as teaching job skills.  Carmen Kane has been leading and supporting this work for almost 30 years.  H...

Guests: Timothy Curry, MD, PhD and Mark Truty, MD, MS              Mayo Clinic Department of Anesthesiology @MayoAnesthesia Host: Timothy Morgenthaler, M.D.  @DrTimMorg During this podcast, two Mayo Clinic experts tasked with leading a recent effort optimize the institution's OR procedural practices weigh in with their insights and lessons-learned.  Dr. Curry and Dr Truty discuss their work to imp...

Guests: Kayla Simiele, RN and Amanda Johnshoy, MSN, RN Host: Timothy Morgenthaler, M.D.  @DrTimMorg Specimens provide a crucial chain of evidence in the practice of medicine. Unfortunately, labeling errors and lost specimens do occur, unleashing a host of downstream challenges including delayed or incorrect treatment. In the podcast, guests from the Department of Nursing describe their efforts to...

Guest: Benjamin Houge, M.S. Host: Timothy Morgenthaler, M.D.  @DrTimMorg More and more health-care providers are faced with inappropriate behavior, bias and even violence by patients and visitors. How does a hospital draw the line and support its employees while maintaining a reputation for excellent service? Mayo Clinic leader, Benjamin Houge, M.S., reveals fresh insights that answer these questi...

Guest: Rebecca Brustad Host: Timothy Morgenthaler, M.D.  @DrTimMorg An unparalleled patient experience is a result of inspired and dedicated employees demonstrating excellence, compassion, and respect by partnering with patients, family, and colleagues to continuously improve the health care service experience. This starts with engaging staff in their role to create this level of human experience...

Guest: Alice Gallo de Moraes, M.D.  @GallodeMoraesMD Host: Timothy Morgenthaler, M.D.  @DrTimMorg Learn about the Mayo Clinic Medical Emergency Response Subcommittee and how the committee assesses the effectiveness of efforts in the recognition of deteriorating patients and resuscitation, as well as how the investigations completed have helped inform our work, including common areas that continue...

Guest:  Eileen Oswald, M.P.H. Host: Timothy Morgenthaler, M.D.  @DrTimMorg When great leaders come and go from our organizations, we sometimes have the opportunity to gain fresh perspectives and insight – the high points and the lessons learned. In the latest podcast entitled “Kernels of Wisdom:  reflections from a career in quality leadership,” Eileen Oswald, emeritus vice chair of Mayo Clinic Qu...

Guests: David Nestler, M.D., and Heidi Stehr Host: Timothy Morgenthaler, M.D.  @DrTimMorg The podcast focuses on patient experience improvement, why it matters, and how to motivate your physicians and leaders to support it. Given that the research shows patient experience has become one of the top three priorities for hospital leaders, we think you’ll find this conversation with leaders from Mayo...

Guest:  Cheryl A. Weisbrod, M.S., R.N.   Host: Timothy Morgenthaler, M.D.  @DrTimMorg Failure to correctly perform high-level disinfection, or HLD, places patients at risk for exposure to and infection with pathogens, some of which are multi-drug resistant.  It is challenging for perioperative personnel to keep up with the new evidence and guidelines aimed at improving safe practice.  The Joint Co...

Guest: LaPrincess C. Brewer, M.D., M.P.H. @DrLaPrincess   Host: Timothy Morgenthaler, M.D.  @DrTimMorg The podcast discusses the magnitude of the COVID inequities, why they exist and how to practically address them to improve the quality of health care provided in diverse communities. Dr. LaPrincess Brewer, M.D., M.P.H. discusses the Mayo Clinic study that found that churches in Black communities...