Masters in Travel

Looking to improve your marketing? In this episode, Whitney is joined by Madeline Steuber of Steuber Travel Group. Madeline shares about her successful marketing efforts in driving business to specific destinations and strategies for identifying client segments and tailoring her marketing strategy to each segment's needs. They also chat about the importance of authenticity, addressing pain poi...

Steph Lee, founder of Host Agency Reviews, joins Whitney on the Masters in Travel Podcast this week to discuss the annual travel advisor surveys and reports. These annual reports provide valuable data like the average earnings of travel advisors, the percentage of advisors charging fees, the length of time advisors have been in the industry, and more. For example, 2023 data shows that the average...

Happy New Year! In this episode of the Masters in Travel podcast, Whitney and Brianna discuss their end-of-year reflections and goals for the upcoming year. Get tips on the importance of journaling and reflecting on client feedback, plus hear their experiences with time-consuming tasks and the need to delegate or eliminate them. Lastly, they talk about the significance of setting goals and trackin...

Join Whitney and special guest Whitney Warren for this week's episode as they delve into the intricacies of self-sabotage and the fascinating landscape of intrinsic motivation within business leadership. They talk about how certain Enneagram personality types can lead to entrepreneurs inadvertently hindering their own success. Plus, they offer unique insights into the world of business ownersh...

Joining Brianna on the podcast this week is Haleigh Scott, owner of Next Exit Travels. Both Brianna and Haleigh have been in the travel industry for many years, and in this episode, they discuss how to create a business that fits your lifestyle and achieve a good work-life balance. Haleigh shares her journey of starting her own travel business and how building strong relationships with her clients...

Travel advisors use technology every day in their work! In our Behind the Technology episodes, we introduce you to tech tools that can help you in business. David Shulll, co-founder and CEO of Tern Travel, joins Whitney to share how Tern Travel is working to create a tool that enables travel advisors to manage their businesses more efficiently. The best part? He asked advisors what they need out o...

Are you using Linkedin for your travel business? In this episode of the Masters in Travel Podcast, guest Jenn Lee joins Whitney to discuss the untapped potential of LinkedIn for travel advisors. It's known as a social media and professional development marketing platform, but what other uses can Linkedin provide? We explore how LinkedIn can be used to build a personal brand, connect with poten...

We're all wrapping up 2023 and are ready to achieve new success and set goals for the new year! What better way to start 2024 than with a community of fellow travel advisors who provide a safe space to ask questions and receive honest answers? This is one reason amongst many why joining the Masters in Travel Advisor Accelerator is an investment you should consider! Whether you have been in bus...

When you think about branding, do you think about logos and social media? In this Masters in Travel episode, Brianna chats with branding expert Cynthia Maseli about how branding is much more! Learn how to communicate your values through your online presence, what are website essentials, and the initial investments you need to make for strong branding. Plus, gain an understanding about how understa...

On today's episode, Whitney is joined by Jen Lee, VP of Industry Engagement and Support for Travel Planners International, to talk about a valuable asset for any travel business: client reviews. Get tips on how to ask for reviews and maximize their potential for attracting future clients. Whitney and Jen talk about how to prompt clients to leave detailed reviews, how to respond to positive and...

Welcome to Shop Talk, a new monthly series where we (Whitney and Brianna) chat about what’s going on in our businesses right now - what’s exciting and what’s challenging. In this first Shop Talk episode, we are discussing the importance of analyzing data in our travel businesses to track and analyze numbers to make informed decisions and set realistic goals. Whitney shares how she compiled and ana...

Whitney and Lindsey discuss the challenges of building a network as a new business owner. They emphasize the importance of identifying your sphere of influence and finding potential clients within your existing relationships to get started. They dive into a variety of ideas and suggestions for ways to continue building your network and sphere of influence which will ultimately aid in building a bo...

Whitney Shindelar and Brianna Glenn discuss the importance of collaboration and having a community of like-minded individuals in the Masters in Travel community and Think Tank. They mention the rebranding of the podcast and website, as well as the introduction of new segments like Shop Talk and the Advisor Accelerator. They emphasize the value of peer-to-peer conversations and the opportunity to l...

On this episode of Masters in Travel, host Whitney Shindelar is joined by Ashley Theis, owner of the Constant Wayfarer to discuss various aspects of travel planning. They delve into the importance of setting boundaries with clients, the challenges of working within different budgets, and the need for self-reflection to find the right opportunities. Additionally, they talk about the benefits of wor...

As your business grows, hiring support is something that you’ll likely hear stirring in conversations with colleagues and it will most likely be in the back of your mind as well. But we all know - hiring isn’t easy. It can feel scary for so many reasons - how do we hire? Can we afford to hire? How do we trust someone to come into our business and take over tasks we’ve always done ourselves? The li...

As your business grows, hiring support is something that you’ll likely hear stirring in conversations with colleagues and it will most likely be in the back of your mind as well. But we all know - hiring isn’t easy. It can feel scary for so many reasons - how do we hire? Can we afford to hire? How do we trust someone to come into our business and take over tasks we’ve always done ourselves? The li...

Whether you realize it or not as a new business owner, qualifying leads is something you’ll find yourself doing on a very regular basis and the longer you’re in business, you’ll realize that HOW you qualify leads is paramount to your success as a business owner. Tune in to this week's episode with Kate Sullivan of Anthology Travel to learn about how to qualify leads and the importance of this...

In this episode of Masters in Travel, host Whitney interviews Brianna Glenn, owner of Milk and Honey Travels, about business growth expectations. They discuss the importance of setting realistic goals, tracking key metrics, and investing in your business. They also emphasize the need to analyze your time and make intentional decisions to work on your business rather than just in it. Brianna highli...

A Master Hour conversation with the Community + Think Tank on how to prioritize and focus our energy to finish the year strong

Sandy Saburn, Chief Membership Officer at Gifted Travel Network, joins host Whitney on the Masters in Travel podcast to discuss the importance of technology for travel advisors. They address common misconceptions about technology in the industry and highlight the need for advisors to invest in the right tools from the beginning. They outline a tech stack that includes a research and knowledge tool...

On today’s episode of Masters in Travel, listeners will discover firsthand accounts from travel planning professionals who have found immense success using Asana as their go-to project management tool. The hosts and guests delve into their personal journeys with various task management systems before settling on Asana, highlighting the platform's efficiency, organization, and seamless collabor...

On this episode of Masters in Travel’s Master Hour, host Whitney Shindelar and guest Brunilda De Jesus discuss the importance of managing expectations in the travel industry. They dive into the nuances of different tour operators and DMCs, providing valuable insights for travel advisors. From understanding the different types of tours and clarifying group sizes, to proactive measures taken by cert...

On this episode of Masters in Travel, Whitney is joined by Mary Beth Lynn as she shares her journey of finding work-life balance and maximizing efficiency in the industry. With valuable insights on effective email management and the benefits of hiring an assistant, this episode is a must-listen for travel agents looking to take their business to new heights. Learn how to delegate with trust, batch...

In part two of our series on inbox management, Whitney is joined by Torri Johnson. Torri shares her invaluable insights and strategies for efficiently managing your inbox as she and Whitney discuss the importance of organization and the impact it can have on productivity. From creating folders for different categories of emails to utilizing helpful features like stars and labels, Johnson's exp...

On this episode of Masters in Travel, Whitney is joined by travel professionals Korrine Johnson and Madeleine Steuber as they share their insights and strategies for efficient inbox management. With the challenges of juggling multiple clients and bookings, they offer practical tips on streamlining inbox organization, utilizing search functions and labels, and prioritizing tasks. They also discuss...