MasterMined: A Behavioral & Mental Health Podcast

In this episode of MasterMined , the hosts sit down with Megan Reinhardt, Co-Founder and CEO of RAE Health, to explore how wearable technology and digital biomarkers are reshaping behavioral health treatment. Megan shares her journey into the substance use disorder space, why RAE Health prioritized rigorous research over rapid adoption, and how real-time physiological data can help clinicians and...

In this episode of MasterMined , hosts Mark Scrivner, Jeff Skillen, and Lee Pepper unpack the realities of reputation management in behavioral health. From navigating negative reviews and activating a "posse of positivity" to preparing for media scrutiny and five-alarm PR crises, the conversation offers practical frameworks leaders can implement before reputational issues escalate. The hosts empha...

In this episode of MasterMined , hosts Jeff Skillen, and Lee Pepper sit down with John Thomas, President and Publisher of Psychology Today , to unpack how one of the most iconic brands in mental health has stayed relevant for nearly six decades. John shares how editorial integrity, science-based content, and an uncompromising stance on trust have fueled the platform's evolution across print, digit...

In this episode of MasterMined , hosts Mark Scrivner, Jeff Skillen, and Lee Pepper sit down with Dr. Ali Farooqui to explore what's broken in today's mental health system—and how it can be fixed. From destigmatizing psychiatric diagnoses to building a quality-first clinical model, Dr. Farooqui shares how Healthy Minds Tennessee is redefining access, outcomes, and patient experience. The conversati...

In this episode of MasterMined , our hosts Mark Scrivner, Jeff Skillen, and Lee Pepper break down one of the industry's most persistent—and least discussed—challenges: the holiday slump. They unpack why programs are often caught off guard, how seasonality trends repeat every year, and what proactive leaders can do to stabilize census, strengthen admissions performance, and support teams during a n...

In this episode of MasterMined , Doug Edwards—Senior Vice President at HMP Global—pulls back the curtain on what truly makes a behavioral health conference succeed. From long-range planning to the advisory board process, from AI-driven disruption to timeless in-person connection, Doug shares practical, candid insight for leaders navigating a rapidly evolving landscape. Whether you sponsor, speak,...

Intervention pioneers Ken Seeley and Eric McLaughlin join MasterMined to discuss the evolution of intervention, the rise of family-system models, the legacy of A&E's Intervention , and the ethics and challenges facing today's behavioral health landscape. With decades of experience, they break down myths, offer practical guidance for families, and share a powerful framework for creating real change...

In this episode, Steve Lee—Sr. Director of Strategic Relationships at Cumberland Heights—joins Mark, Jeff, and Lee for an honest, wisdom-filled conversation about recovery, transformational leadership, ethical consistency, and the true work of relationship building in behavioral health. With more than three decades of personal sobriety and a long career spanning entrepreneurship, sales, and strate...

In this candid and deeply insightful conversation, Jeri Davis—one of the most respected executive recruiters and strategists in behavioral health—joins MasterMined to unpack the current and future state of the industry. With more than three decades influencing marketing infrastructure, leadership development, and executive recruitment, Jeri offers a rare vantage point into what's working, what's n...

In this episode of MasterMined , Mark, Lee, and Jeff sit down with Mike Lifshotz, Founder of Hatch Compliance and now VP of Business Development at Kipu Compliance, to explore how compliance systems can empower—not burden—behavioral health providers. Mike shares the origin story behind Hatch, its evolution into Kipu, and how automation, data, and empathy can reshape staff workflows, reduce risk, a...

In this episode of MasterMined , hosts Mark Scrivner and Lee Pepper sit down with Lipscomb University leaders Dr. Allison Duke and Dr. Bart Liddle to explore how business education and leadership development are evolving to meet the needs of the healthcare industry. They share insights on integrating creativity, strategy, and human-centered leadership into business education, as well as how AI is...

When clinical insight meets visionary leadership, transformation happens. In this episode, Fellowship Hall CEO Kelly Scaggs joins Mark, Jeff, and Lee to discuss leading with empathy, empowering women in behavioral health, and how saying "yes" to the opportunities that scare you can open unexpected doors. From navigating nonprofit boards to embracing AI responsibly, Kelly shares practical wisdom fo...

Country artist and radio host Lindsay Lawler joins MasterMined to talk about music as medicine, storytelling as therapy, and how her platform We Should Write helps people process their pain through writing. From her start performing on the Sunset Strip to hosting Road Gang Radio for America's long-haul drivers, Lindsay's journey shows how creativity, vulnerability, and connection can change lives....

Brian O'Shea, founder of Brian O'Shea Coaching and Consulting, joins MasterMined to explore the intersections of recovery, family systems, and spiritual repair. With over 30 years guiding individuals, families, and organizations, Brian brings the wisdom of lived experience — from early exposure to addiction and celebrity culture alongside Truman Capote, to decades of helping others navigate healin...

Ben Seymour, Partner at Southworth Associates, joins us to share lessons from 25 years in behavioral health. Starting as a technician in 1999, Ben became a counselor, interventionist, program founder, and now oversees compliance monitoring for professionals such as physicians, nurses, and lawyers. In this conversation, Ben traces his personal recovery journey, the influence of mentors like Arlene...

In this episode of MasterMinded , hosts Jeff Skillen and Mark Scrivner dig deep into what makes strategic planning actually work. They unpack how to avoid the all-too-common pitfalls of strategy sessions that feel like a waste of time, and instead show how leaders can turn planning into a sustainable, energizing process. From simplifying frameworks to building accountability cadences, Jeff and Mar...

How can behavioral health programs set themselves apart while staying compliant and connected to policy shifts? In this episode,  Jeff and Lee sit down with Nikki Soda, Executive Director of Sodas Consulting , to explore the intersection of advocacy, compliance, and sustainable growth in treatment. Nikki shares lessons from her years with NAATP and TPAS, insights from visiting 100+ treatment cente...

What does it take to stay "never outmatched" as a leader in today's behavioral health landscape? Episode Overview: In this episode of MasterMined , hosts Mark Scrivner and Jeff Skillen flip the mic to their co-host, Lee Pepper , as he steps into the spotlight to share insights from his new book, Never Outmatched . Lee draws from his experiences as a strategist, executive, and coach to unpack what...

Opening Hook: From marketing to recovery tools, AI and mobile technology are transforming behavioral health — but are organizations ready to adapt? Episode Overview: In this episode of MasterMined , hosts Mark Scrivner, Jeff Skillen, and Lee Pepper sit down with Vincent Phamvan , founder of Vyten and a three-time CMO who has helped brands like Vans, Allbirds, and Calendly scale smart. Vincent shar...

What really makes or breaks an electronic medical record (EMR) implementation? It's not the tech—it's the culture and process behind it. In this episode of MasterMined , Mark Scrivner, Jeff Skillen, and Lee Pepper sit down with Shawn Manis , former CIO of North Point Recovery and Meadows Behavioral Health. Known as a "culture-driven operator and financial waste assassin," Shawn shares practical st...

Why does behavioral health billing feel like a constant battle? In this episode of MasterMined , we sit down with Patrick Dunn, Chief Strategy Officer at Hansei Solutions, to unpack the complexities of payer relationships, revenue cycle management, and why billing smarter—not harder—can transform your organization's future. Patrick brings decades of experience as a clinician, executive, and strate...

When is the right time to call an investment banker? And what exactly can they do for your behavioral health business? In this episode of  MasterMined , Mark Scrivner and Jeff Skillen sit down with L.A. Galyon , Managing Director at Brentwood Capital Advisors, to explore the often-misunderstood world of mergers, acquisitions, and capital raises in behavioral health. Drawing on years of advising fo...

Digital ads and SEO might get all the hype — but if your social media game is weak, you're leaving admissions on the table. In this episode of  MasterMined , hosts Mark Scrivner, Jeff Skillen, and Lee Pepper unpack how behavioral health providers can turn social media into a true admissions driver — not just a branding checkbox. From audience targeting to content cadence, they break down what work...

Your reputation isn't just about how you're seen — it's the foundation of your ability to serve. In this episode of  MasterMined , New York Times bestselling author and Brand Builders Group co-founder Rory Vaden joins Mark Scrivner, Jeff Skillen, and Lee Pepper to unpack why "reputation precedes revenue" and how behavioral health leaders can build trust through authentic personal branding. Rory sh...

What really drives success in behavioral health — brilliant clinicians or bulletproof systems? Drew Rothermel, CEO of Defining Wellness, has led some of the most respected treatment centers in the country, and his answer might surprise you. In this candid conversation, Drew joins hosts Mark Scrivner and Jeff Skillen to break down the evolution of the behavioral health industry over the past two de...