Custify | Customer Success

Mastering CS: Candid Leader Insights

Business EN ↓ 76 episodes

Welcome to Mastering CS – Candid Leader Insights, where I, Irina Cismas, Head of Marketing at Custify, take you on a journey into the depths of Customer Success. Each episode, I sit down with some of the most influential minds in the CS world, from seasoned managers and renowned influencers to dynamic team leaders, to uncover the challenges and opportunities that shape our profession. Our conversations are rich with insights, drawing on personal experiences and innovative ideas to offer practical solutions. Join me as we make every interaction count in the dynamic world of Customer Success!

Author

Custify | Customer Success

Episodes

Ep 1 | Con Cirillo 06.02.2024 45:27

In this episode, our Host and Head of Marketing Irina Cismas is joined by Con Cirillo , the Director of Lifecycle Marketing at Funnel and an advisor for investment groups and companies. Con has over 15 years of experience in customer success, marketing, and sales, and in this episode he shares his insights on how to build and lead a successful CS team. In this interview, you’ll learn: How Con uses...