Managing Client Disputes for Service Providers | Fixing Burnout, Scope Creep, Contract Issues

In this week's episode, we're celebrating a major milestone: over 1,000 unique downloads of the podcast since we launched back in June 2021! How exciting! So, I've got a special episode for you today! Right out of the bonus vault, here comes the most downloaded episode of all of our episodes: How to get rid of clients you hate and start saying yes to the ones you love (in 5 straightforward steps)!...

Today is the final part of the avoiding legal liability discussion - but let's be honest - every single episode is about avoiding legal liability! Our topic today is one of my very favorites: Alternative Dispute Resolution - negotiation, mediation, arbitration, and more! And, I am sharing the top three ways to NOT get sued. In this episode, we're covering the WHERE of the law: What alternative dis...

In this week's episode, we're delving into the 3rd of 4 parts of the Avoiding Legal Liability discussion - and the topics are indemnification, hold harmless agreements, and what it means to actually be liable.  And yes, while this podcast is geared more to business owners and freelancers, the truth is that this info is important for anyone and everyone. So, in this episode, we're covering the HOW...

This week's episode continues our 4-part crash course series on the law! Last time, I introduced you to the law and to the legal systems of the world, and in this episode, we're talking about why you should forget everything you learned about the law and the legal and justice system on TV.  Because it's all fake, y'all.  And as we know, life isn't like that. I want to help you build your life the...

Here's the deal: I believe everyone should know this information, whether you have a business or not. Think of it like a civic duty like voting and jury duty.  In these next four episodes, I'm going to be outlining what it means to avoid legal liability, and take a bit of time to help you understand the law and the legal systems better.  So, in this episode, we're covering the WHAT of law: What th...

Today, we're rounding out the conversation in our Basics of Working Series and the topic is your brand - you're only as good as your reputation.  In this episode, we'll cover: Why your brand already exists How blemishes in your reputation can precede you, and what to do about it What to consider when crafting your brand, and how that ties into your reputation, values, and goals This episode puts a...

This week's episode is the third of four episodes in the conversation in our Basics of Working Series, y'all, and the topic is ethics: ethics in your profession, personally, and what it means to work with someone outside of your profession and why ethics matters.  Together, we'll cover: What being in a profession really means How walking the line between two professions - as an attorney and a soci...

It doesn't matter what you do or where you've worked, you've likely seen or experienced discrimination, harassment, retaliation - or all three. Today's episode helps you identify and gives actionable steps in how to avoid it. Together, we'll cover: The difference between discrimination and harassment The biggest mistakes people make when handling a discrimination or harassment complaint - whether...

This week's episode is all about the basics of working. Have you ever wondered whether it matters to be an employee or an independent contractor? We're talking about the Basics of Working - as a W2 and a 1099 - and the decisions you need to make surrounding these options. Together, we'll cover: The difference between being a W2 and a 1099 - from a worker's perspective and from the business perspec...

This week's episode is going to make you feel loved, seen, heard, and supported - all rolled up into one - it's all about YOU ! Together, we'll cover: The difference between an intention and an affirmation - and why I prefer intentions over affirmations  How you can start using intentions to create goals and habits that work for you How you can start framing and reframing the idea of intentions an...

Y'all - this week's episode is shock and awe - it's all about time management ! Together, we'll cover: The importance of time management Why time management is not about time at all Why just like your Power Team, you need Power Tools (and if you don't know what I mean by Power Team, go back and listen to that episode ) The kinds of Power Tools that can make or break your time and energy Then, we'l...

This week's episode is deep, y'all! It's all about permission ! Together, we'll cover: - The "Phases of Permission," - The 4Ss that I personally live by, and - I'll give you a baby guide for how you can start implementing your own permissions, slowly, tweaking, carefully - so you can start inching closer to what you want >>>>  Thanks for listening to this episode of CreativesEd™ - I hope that it w...

In today's episode, we'll cover: The makeup of your Power Team How your Power Team can help you in your life and your business, saving you time and money, and Why believing "I should know this" is keeping you from being successful If you're missing a support network, it's time to start taking steps to beef that up for yourself! Today's episode will make you think deeper about the people who are al...

We're pulling it all together and we're flipping the script … again! All that's simmering under the surface - being annoyed, aggravated, and frustrated - may not be what you think it is. This episode is the fourth (and final) episode in our Managing Expectations Series - and y'all, it's a must-listen! We'll dive deep into the expectations you think that others have of you. As always, we end the sh...

In this episode, we're flipping the script yet again. All that's simmering under the surface - being annoyed, aggravated, and frustrated with someone - may not be what you think it is. This third episode in our Managing Expectations Series is a must-listen! We'll dive deep into the expectations others have explicitly said they have of you and end the show with specific and practical steps you can...

If you've ever been annoyed, aggravated, or frustrated with someone, then this second episode in our Managing Expectations Series is a must-listen! We'll dive deep into the expectations you have of others and end the show with specific and practical steps you can take today to evaluate the expectations you have of others and what you can do about it! >>>> Thanks for listening to this episode of Cr...

If you've ever been frustrated, annoyed, aggravated, or furious with someone or something else, then this episode is for you. But I gotta warn you, it's probably you! Together, we'll look at the four types of expectations from a high level, dive deeper into one of those - the expectations you have of yourself - and then round out the show with some specific steps you can start to take today to eva...

This episode is a primer of the multiple facets of your health, which makes up your wellness, and how your wellness affects you, your business, and your clients. If you think you're doing well, think again. There's work to be done. >>>> Thanks for listening to this episode of CreativesEd™ Founded by Sheila M. Wilkinson, MSW, LMSW, JD, LL.M., CreativesEd™ is a Live Coaching, Online Business Academy...

This first full episode is a high level overview of the kinds of topics, issues, frustrations, expectations, and more that we'll cover here on CreativesEd. The overarching message: You're in control. >>>> Thanks for listening to this episode of CreativesEd™ Founded by Sheila M. Wilkinson, MSW, LMSW, JD, LL.M., CreativesEd™ is a Live Coaching, Online Business Academy for Creatives, Designers and ot...

If you've ever been told that being a service-based professional means you have to suck it up, accept whatever client walks in the door no matter how little they want to pay you, and that you're never going to make any money unless you scale and grow a huge team, then you're in for a spin, because none of that is true! Thanks for listening to this updated introduction of the "Managing Client Dispu...