Manage What Matters

This solo episode with Jackie Handy explores the importance of listening, the different layers of listening, generative listening, challenges in listening, barriers to effective listening, and strategies for overcoming listening challenges. Takeaways Listening builds trust and reduces conflict Generative listening enables new thinking and shared ownership. Chapters 00:00 The Importance of Listenin...

Rachael Edmondson-Clarke is an executive leadership coach and founder of Ellevar. She works with CEOs, founders, and senior leaders who want to lead with calm, clarity, and alignment to what matters most — even in the most demanding moments. With a background in leadership psychology, behavioural science, and twenty years of commercial and organisational experience, Rachael is known for her calm a...

The episode delves into the critical role of trust in the workplace, introducing the trust equation and exploring its components. It discusses the impact of credibility, reliability, intimacy, and self-orientation on trust, highlighting the connection between trust and leadership. The episode concludes with a focus on building trust over time through self-awareness and consistent actions. Takeaway...

Helen Joy is the founder of People Spark. She works with professional services firms to turn overstretched managers into confident, capable leaders who drive performance, engagement and retention, without burning out or micromanaging.   She spent 15 years as a manager herself, so she understands the reality: the deadlines, the pressure, the people issues no one teaches you how to handle. Her works...

Jackie Handy shares her experiences and insights on the challenges of transitioning into a management role, the pitfalls of relying on personal relationships, the importance of learning and development, and the need for guidance and support for people leaders. She highlights the role of leadership strategy and the impact of learning and development on effective management. Takeaways Leadership str...

In this conversation, Jackie Handy discusses the importance of purpose in the workplace and its role as the glue that holds everything together. She also introduces the Matter Model, which helps identify where individuals and teams are positioned in terms of belonging, mattering, and purpose. The impact of generational differences on workplace expectations is explored, along with the identificatio...

The conversation explores the impact of disengagement on employees and the importance of growth, development, and leadership in maintaining employee engagement and motivation. It emphasises the need for a balance between stretch, support, and meaning in the workplace to foster growth and prevent burnout. Takeaways Belonging and mattering are not the only things crucial for motivating high-performi...

The solo episode with host Jackie Handy explores the role of diversity, equity, and inclusion in creating a sense of belonging. It also explores the components of belonging, the secret sauce of mattering, and the strategies for creating a sense of belonging and building inclusive cultures. Takeaways Belonging and mattering combined are key to thriving in the workplace Diversity, equity, and inclus...

The podcast 'Manage What Matters' explores the importance of managing what truly matters to people in the workplace, highlighting the craving for meaningful work and the impact of small actions on culture and leadership. Your host, Jackie Handy, introduces the concept of the Matter Model® and discusses the exploration of clear topics through the lens of what truly matters to people, as well as the...