Manage Self, Lead Others: Human Leadership in the AI Age

< 26:15 > TALKING POINTS What is an intrapreneur? They are an entrepreneur who works inside an organization. They are an organization's lifeblood. Intrapreneurs often ask the difficult questions. They are likely to step up and challenge the status quo and ask, ‘Why are we doing it this way?’ But they need to do a lot of groundwork so people can be ready to hear what they have to say. The intrapren...

< 30:09 > TALKING POINTS The most innovative companies look across three areas; process, product and service. Why is it important for a manager to lead innovation and how can that be done? Innovation can make a massive difference. It relieves job boredom and can bring a new lease of life; an energy that wasn't there before. An innovative company doesn't need a whiz-bang product. It could be what's...

Co-elevation - how do you raise your people up to bring out their brilliance? My guest, Tricia Benn, CEO of the C-Suite Network, discusses how co-elevation works. Everyone in the team is expected to be both a leader and a supporter. Leapfrogging: the leader allows the supporter to take the lead, then the leader supports them. The faster they understand what the hot seat feels like the more they de...

< 26:21 > TALKING POINTS Leadership is ability to build relationships so we can achieve our goals together with compassionate accountability. Intentional leadership is being aware. Leadership is a responsibility, not a position. THE most important interpersonal skills for a leader is coaching and questioning. The seven steps of intentional leadership is a model of leadership development. Step one...

This episode we're turning the mic around for a reverse interview with Nina Sunday by a member of the podcast crew, Maeve Bailey. TALKING POINTS What are common business writing mistakes? If you use too many words when you write, the recipient takes longer to read it; can be harder to decipher. Seeing a sea of words without white space or layout or bullets might create a ripple effect of the recip...

< 45:59 > In this special edition of Manage Self, Lead Others we’re bringing you an interview from the All Business with Jeffrey Hayzlett podcast featuring a conversation with Dr. Gleb Tsipursky. When it’s time to make decisions, leaders are often people everyone else looks up to. However, being a leader doesn’t guarantee that we always have the right answers – or even an answer. My guest today is...

< 25:00 > TALKING POINTS Brand messaging for executives and their teams and increases their visibility and influence, which enhances their ability to steer the future. It’s important to look like we’re part of the business network. One of the good behaviours of an effective manager is to assist their team members, their supporters, with their career trajectory. Building blocks for your brand messa...

< 24:30 > TALKING POINTS Simple problems are straightforward. Complex problems are mechanical or technical. Wicked problems, you cannot solve provably; lots of possible solutions, messy. Biggest issue: we don’t accept wicked problems are wicked. Surge capacity is the energy level needed to respond to a crisis. Surge capacity depletion - where do I find the energy to deal with the crisis after I’ve...

< 19:22 > TALKING POINTS Most of us want to be part of something that's meaningful and weighty and worthwhile. If you know what you stand for it's easier to know what you say yes to, what you say no to. KFC example when 80% of their stores in the UK ran out of chicken. KFC's purpose is about consistent customer experience. Even though some stores had stock, because they realized that it couldn't b...

< 25:50 > Accor's HR Head is excited about the future. Sarah Derry, SVP of talent and culture at hotel group Accor, talks to Nina Sunday. TALKING POINTS Accor Group’s 'Heartist' culture, empowering employees to be authentically themselves, to transform the customer experience. Heartist (heart + artist) 4 Key Principles: -      people crave belonging -      people want the ‘real deal’ -      every...

Google’s Project Oxygen was an evidence-based approach focusing on changing manager behaviour by identifying 10 good behaviours of a manager. ‘The Big Reset Playbook: What’s Working Now’ published August 2020, by Josh Bersin Academy describes the React – Respond – Return – Transform cycle. Build back better. Make it a better world, better for your employees, more productive, more customer-focused....

Rockstar Drummer for P!NK, Mark Schulman, when not touring, is an international speaker on ‘Hacking the Rockstar Attitude’. Having previously toured with Destiny’s Child, Billy Idol, Cher and Tina Turner, Mark shows you how to shift your attitude in uncertain times. TALKING POINTS: · ATTITUDE X BEHAVIOUR = CONSEQUENCES Attitude drives behavior; consciously shift your attitude and drive different b...

< 23:59 > When anyone we know - at work or in life - has an issue (big or small), most of us have not been trained how to be truly supportive. If we don't know precisely what it means to respond with empathy, we might inadvertently fall into offering advice (instead of empowering them to discover their own solution) or even closing down the conversation prematurely.  Dr Rich Allen reveals some of...

< 22:38 > In these uncertain times, our colleagues might need extra support. Our intentions might be good, yet sometimes managers fail to spot that people are asking for help – and the moment passes. In this episode, Nina Sunday interviews Australian Leadership expert, Cecille Heath, (Sydney) who offers ways to help a leader avoid falling into the trap of being emotionally 'blind'. She refers to t...

< 36:30 > This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants. Talking points include: - Best practice for leading online team meetings - Pro tips to look and sound professional - Tools and functions that make the presentation engaging and interactive - What leaders should NEVER do in a meeting  Nina Sunday says, 'A ma...

< 29:01 > David McIvor Ph. D., author of 'Working From Home Safety Handbook', published 2018 explores traps and pitfalls associated with working from home and offers suggestions on how to avoid them. Talking points include: - Ergonomics of the home office - Safety and Security of the home workplace - Setting boundaries: claiming ‘My Space’ and ‘My Time’ - Psychological safety and avoiding psychoso...

< 28:33 > Based on the findings of a recent Gallup global meta-analysis of 62,965 business units and teams and published in the organizational science journal, Human Performance, May 2020, Nina Sunday interviews Australian Leadership expert, Kirk Fisher. This global study identifies five attributes that differentiate resilient business unit cultures from others: 1. Clear expectations. 2. Right mat...

< 28:22 > Research published 30 June 2020 by the Adecco Group, 'Resetting Normal: Defining the new era of work', captures input from 8,000 office-based workers in eight countries. Five trends are emerging.  In this episode, I interview highly commended former Royal Australian Air Force Leadership expert, Mark Jones, about these 5 changes to workplace culture: 1. The future of work will be flexible...

< 28:33 > Video version can be viewed here: https://www.brainpowertraining.com/Q&A-7-Millennial-Decision-Makers Nina Sunday interviews Brainpower Training Selling Skills expert, Matt Featherstone. Talking points include: - What sellers need to know to influence millennial B2B decision-makers - When making a buying decision, millennials prefer to self-educate - Why it's crucial for a seller to avoi...

< 20:48 > Nina Sunday interviews Australian Strategic Planning Facilitator, Cecille Heath.  Recently a client from a large government organisation contacted Nina Sunday for a facilitated session with their IT team to co-create their own Vision and Mission statement, as distinct from the big organisation goal, and one they can identify with and commit to. That got her wondering, do more teams need...

Nina Sunday interviews Australian Change expert, John Prentice. With people working from home amid COVID means that employees may re-assess what they really want out of their work life. To retain top talent, Leaders need to authentically connect with their people, especially if they're working from home (WFH). At the same time, when people return to the office, be prepared for conversations about...

This episode we're turning the mic around for a reverse interview with Nina Sunday by Pip Savaris, one of Nina's inhouse assistants. Nina shares the biggest no-nos she observes most of the workforce is doing which actually contributes to people feeling under pressure and out of control. Nina Sunday recently conducted a client survey which showed the number one issue for people working from home (a...

< 27:21 > Nina Sunday interviews Australian Leadership expert, Kirk Fisher (Melbourne) about how leaders find their way when fresh strategy is needed. It is easy for a leadership team to be overwhelmed by the choices they need to make in a business world turned upside down.  Kirk Fisher's approach:  — Use observation, to develop perspectives about what is really going on. — Use the right level of...

< 22:48 > The new remote working reality requires a flexible approach. Find out how to empower your team to confidently problem-solve and make competent and intelligent decisions.  Nina Sunday interviews Mark Jones, former Leadership trainer with the Royal Australian Air Force and expert on leading people. === MARK JONES, former Leadership trainer with the Royal Australian Air Force, is a dynamic...