Making Dough Show | Restaurant Show

Business EN ↓ 226 episodes

How do I grow my restaurant sales? What actually works in restaurant marketing: messenger bot, mobile marketing, email, Facebook ads, monthly promotions, events, fundraisers.. How do I track the results? How do I lower food cost and labor so we are more profitable? How do we retain staff? These are some of the topics covered in this show hosted by restauranteurs, engineers, chief ops and marketing officers Matthew and Hengameh Stanfield. They believe every restauranteur deserves owning a PROFITABLE restaurant that does not own them. Got questions? Email us at makingdoughshow@gmail.com

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Making Dough Show | Restaurant Show

Episodes

140. Ways to Exceed Customer Expectations | How to Improve Restaurant Service 06.07.2021 22:12

Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch: How to be MORE PRODUCTIVE as a Team | Restaurant Management Tips https://youtu.be/_3IIstwWfZw Watch: HOW TO FIRE someone gracefully in less than 3 minutes | Restaurant Management Tips https://youtu.be/Kb4WXdFt-9w Watch:Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Manageme...

139. How to be MORE PRODUCTIVE as a Team | Restaurant Management Tips 29.06.2021 15:25

Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch: HOW TO FIRE someone gracefully in less than 3 minutes | Restaurant Management Tips https://youtu.be/Kb4WXdFt-9w Watch: Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Management Tips https://youtu.be/qb91o51A6to Watch: Restroom Policy for Restaurant Employees| Restaurant Man...

138. HOW TO TERMINATE a team member gracefully | Restaurant Management Tips 22.06.2021 14:36

Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch: Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Management Tips https://youtu.be/qb91o51A6to Watch: Restroom Policy for Restaurant Employees| Restaurant Management Tips https://youtu.be/uuL-uhkOpKA How to terminate a team member gracefully? Terminating an employee is probabl...

137. Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Management Tips 15.06.2021 7:53

Watch: Restroom Policy for Restaurant Employees| Restaurant Management Tips https://youtu.be/uuL-uhkOpKA Watch: 5 Staff shortage solutions | How to increase job applicants in your restaurant? https://youtu.be/qMyMvJ-S67I Watch: How to delegate tasks effectively | Restaurant Management Tips https://youtu.be/vxMv_DVMFfY Watch: How to motivate an introvert employee | 3 Customer Service Tips for Intro...

136. Restroom Policy for Restaurant Employees| Restaurant Management Tips 08.06.2021 7:52

Watch: 5 Staff shortage solutions | How to increase job applicants in your restaurant? https://youtu.be/qMyMvJ-S67I Watch: How to delegate tasks effectively | Restaurant Management Tips https://youtu.be/vxMv_DVMFfY Watch: How to Manage Time I Avoid Biggest time wasters that kills productivity https://youtu.be/nZ48pvWiw80 Watch: How to motivate an introvert employee | 3 Customer Service Tips for In...

135. How to motivate an introvert employee | 3 Customer Service Tips for Introverts 01.06.2021 6:08

Watch: 5 Staff shortage solutions | How to increase job applicants in your restaurant? https://youtu.be/qMyMvJ-S67I Watch: How to delegate tasks effectively | Restaurant Management Tips https://youtu.be/vxMv_DVMFfY Watch: How to Manage Time I Avoid Biggest time wasters that kills productivity https://youtu.be/nZ48pvWiw80 Watch: Employee Onboarding Management Tips | How to Onboard a New Employee ht...

134. 5 Staff shortage solutions | How to increase job applicants in your restaurant? 25.05.2021 14:44

Watch: How to Manage Time I Avoid Biggest time wasters that kills productivity https://youtu.be/nZ48pvWiw80 Watch: Employee Onboarding Management Tips | How to Onboard a New Employee https://youtu.be/EWv2ixnbENw The service and hospitality industry, particularly the restaurant industry, has been facing severe staff shortage problems for the past months. During the peak of the pandemic, thousands o...

133. How to delegate tasks effectively | Restaurant Management Tips 18.05.2021 6:37

Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: Free up 2 HOURS a day | Time Management Tips 2021 https://www.youtube.com/watch?v=nZ48pvWiw80&t=20s Watch: 5 Restaurant Partnership Advice You Need To Know | Restaurant Management Tips https://www.youtube.com/watch?v=HDeXS5ZXdcM&t=651s How to delegat...

132. Free up 2 HOURS a day | Time Management Tips 2021 16.05.2021 10:08

Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: 5 Restaurant Partnership Advice You Need To Know | Restaurant Management Tips https://www.youtube.com/watch?v=HDeXS5ZXdcM&t=651s Watch: Employee Onboarding Management Tips | How to Onboard a New Employee https://www.youtube.com/watch?v=EWv...

131. 5 Restaurant Partnership Advice You Need To Know | Restaurant Management Tips 16.04.2021 18:58

Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan WATCH: How to CHOOSE A RESTAURANT LOCATION | 12 tips to selecting a restaurant location https://youtu.be/DuPMfT07oms WATCH: Restaurant Break-even Point in 3 MINUTES | Restaurant Owner Tip https://youtu.be/vqDKh4xsUE0 Have you ever thought of a restaurant business partnership? Today, I'm goin...

130. Employee Onboarding Management Tips | How to Onboard a New Employee 21.01.2021 7:34

Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet WATCH: My TOP Employee Retention Strategy | Restaurant Management Tips https://youtu.be/m18Y1WMNcoU WATCH: The BEST Restaurant Employee Retention Strategy | Restaurant Management https://youtu.be/itsHHBt8f5U WATCH: 7 Reasons Why Restaurant Employees Quit | Restaurant Management https://you...

129. 4 Performance Management Tips | RESULTS Based Restaurant Management 12.01.2021 10:22

128. Should You Open a Restaurant | Restaurant Owner Tips 10.12.2020 9:33

Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide WATCH: Restaurant Break-even Point in 3 MINUTES | Restaurant Owner Tip https://youtu.be/vqDKh4xsUE0 WATCH: How to CHOOSE A RESTAURANT LOCATION | 12 tips to selecting a restaurant location https://youtu.be/DuPMfT07oms In today's show, we are responding to an inq...

127. Taking Time Off From Your Restaurant | Restaurant Owner Tips 17.11.2020 13:12

Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide WATCH: 37 Restaurant Systems | Restaurant Owner Tips https://youtu.be/OAHE8zfFFNs WATCH: Restaurant Owner Tips: Q4 Priorities and Projects for a restaurant owner https://youtu.be/acQ9SV7lOlo WATCH: Enforce Restaurant Portion Control | Restaurant Management Tips ht...

126. Enforce Restaurant Portion Control | Restaurant Management Tips 10.11.2020 16:59

Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 WATCH: Restaurant Owner Tips: Q4 Priorities and Projects for a restaurant owner https://youtu.be/acQ9SV7lOlo WATCH: GROW your Catering Sales with these Seven tips to | GROW your SALES https://youtu.be/8Tl-zcFjgZo How obsessed are you when it comes t...

125. Restaurant Owner Tips: Q4 Priorities and Projects 03.11.2020 9:35

WATCH: How to Increase Catering Sales | Catering Sales Manager Tips https://youtu.be/3gGmpE3pXg4 WATCH: Employee vs. Employer mindset | How should a Restaurant Owner Think? https://youtu.be/vqUAI2gkyyM WATCH: How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc WATCH: Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM WATCH...

124. How to Increase Catering Sales | Catering Sales Manager Tips 27.10.2020 8:35

Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment WATCH: GROW your Catering Sales with these 7 tips to | GROW your SALES https://youtu.be/8Tl-zcFjgZo WATCH: Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM WATCH: 37 Restaurant Systems | Restaurant Owner Tips https://youtu.be/OAHE8zfFFNs In today's Ma...

123. Employee vs Employer mindset | How should a Restaurant Owner Think? 20.10.2020 4:15

Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch: Assessing a Restaurant Opportunity | BUYING A RESTAURANT TIPS https://youtu.be/eha6IgnmgjE Watch: Coaching Poor Performance | Restaurant Management Tips https://youtu.be/w7s1Gn3622w Today we are talking about a gripping topic in the business industry, the employer vs. employee mindset. Many of us...

122. Assessing a Restaurant Opportunity | BUYING A RESTAURANT TIPS 13.10.2020 13:36

Restaurant Break even Point in 3 MINUTES | Restaurant Owner Tip https://youtu.be/vqDKh4xsUE0 How to CHOOSE A RESTAURANT LOCATION | 12 tips to selecting a restaurant location https://youtu.be/DuPMfT07oms Restaurant Owner: How to get a RAISE https://youtu.be/wtcoybTRTzA What are the things you need to consider when assessing a restaurant opportunity? Today is a special episode of Making Dough Show a...

121. Coaching Poor Performance | Restaurant Management Tips 06.10.2020 14:49

The BEST Restaurant Employee Retention Strategy | Restaurant Management https://youtu.be/itsHHBt8f5U How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM Restaurant Owner: How to get a RAISE https://youtu.be/wtcoybTRTzA 37 Restaurant Systems | Restaurant Owner Tips https://...

120. 37 Restaurant Systems | Restaurant Management Tips 29.09.2020 32:26

Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment 5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM Restaurant Owner: How to g...

119. Restaurant Owner: How to get a RAISE 22.09.2020 3:33

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM If you are a restaurant owner, how do you feel when employees ask for a raise because they are doing good in their jobs?...

118. 5 Tips to REDUCE Guest Complaints in Your Restaurant | Customer Service Restaurant Tip 15.09.2020 10:42

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM Welcome to another episode of Making Dough Show! For the past few weeks, we've been dealing with how to handle compl...

117. Turn Complaining Customers Into Loyal Guests | Recover From Complaints 08.09.2020 12:30

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc For the past few weeks, we've been talking about ways on how to improve customer service to ensure an excellent customer experience in our establishments. Part of this is identifying customer complaints and how to ha...

116. How to Handle Customer Complaints | The Right Way 01.09.2020 16:13

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU Please visit our website www.makingdoughshow.com Previously, we talked about the five most common customer complaints that we receive in the restaurant. For today's show, I'm going to share with you some key pointers on how to convert a complaining customer into a loyal guest. Is it possibl...