Luxury On Air

Karine Szegedi speaks with Ian McLernon, CEO for EMEA, APAC & Global Travel Retail Lead of Rémy Cointreau to showcase the careful craftsmanship and artistry that define their exceptional spirits. From the subtle intricacies of distillation to the storied heritage of their products, we uncover the essence of exceptional spirits with every sip. Guest: Ian McLernon , CEO for EMEA, APAC & Global Trave...

Karine speaks with Maximilian Busser, founder and CEO of MB&F. They unpack his journey from established watch brands to the creatin of MB&F as he shares insights on innovation, creativity, and the challenges of building a lasting legacy. Max also reflects on the pride he finds in his work creating high-end artisanal watches, the potential closure of his brand and the resulting changes in perspecti...

What do ultra high net worth individuals expect from the hospitality industry?   K arine speaks with Jaclyn Sienna India, Founder and CEO of Sienna Charles to discuss the art of   luxury travel and the concierge services for elite clients. They emphasise the importance of passion and soul in service, as well as the importance of creating memorable experiences for clients.   Guest: Jaclyn Sienna In...

What do curators, web3 experts, creators, and coders have in common? Karine discusses the topic of reimagining art collecting with Tom McLeod, Founder & CEO of Arkive. They discuss how Arkive aims to revolutionise the way art and collectibles are displayed and experienced all over the world. With a focus on community, technology, and global accessibility, Arkive is redefining the art collecting ex...

In our first ever videocast ( watch here ), Felicitas discusses the topic of private aviation with Steve Varsano, Founder at The Jet Business  and Edwin Brenninkmeyer, Founder / CEO, at Oriens Aviation. They explore the evolution of private aviationthe art of jet ownership, business success, the future of electric vertical takeoff and landing (eVTOL) aircraft and the industry's commitment to susta...

Felicitas discusses the topic of responsible gold with Pauline Evequoz, Head of Corporate Sustainability at Chopard and Frederic-Karim Dawance, Swiss Positive Gold Fund Manager at de Pury Pictet Turrettini & Cie. They dive into existing frameworks and traceability measures in gold mining to ensure brand supply chains are sourcing in sustainable, responsible and ethical ways. They also address the...

Neuroscience in luxury retail? Valentin von Arnim, General Manager of Iris von Arnim a Germany-based luxury knitwear brand and Caroline Grauel, of Deloitte Neuroscience Institute join Karine Szegedi to discuss how to leverage neuroscience by measuring unconscious motivations and decision-making processes of customers engaging with luxury retail brands. Guests Iris von Arnim Caroline Graeul Host Ka...

Can competitors become collaborators? Karine Szegedi speaks to Iris Van Der Veken, Executive Director of the Watch and Jewellery Initiative 2030, an initiative set up by Cartier and Kering guided by the 10 principles of the United Nations Global Compact and 17 Sustainable Development Goals (SDGs) with the mission of accelerating positive impact on climate resilience, preservation of resources, and...

Why are fashion designers using fruit skins, coffee capsules or rubber tires as textile of choice? Karine Szegedi speaks Katie Brill, director of Partnerships and Communications at Junk Kouture, a fashion education platform for youth creative expression through a recycled fashion competition. They discuss fashion trends, sustainability, waste, circularity, couture's next generation and the power o...

Sailing the seas on a superyacht in a USD 4.3 million hotel suite? Felicitas Morhart speaks to Samuel Chamberlain, Vice President of Business Development at Marc-Henry Cruise Holdings LTD and Joint Owner/Operator of Four Seasons Yachts. They discuss luxury hospitality's new trend of brand experience extensions, specifically the new Four Seasons Yacht concept and the development of these hybrid sup...

Did you know that the Principality of Monaco has a functioning virtual economy and a metaverse? Felicitas speaks with Manila Di Giovanni, Founder and CEO of DWorld VR about experiencing real life in the metaverse. They discuss how and why DWorld built the first ever virtual twin of Monaco and the world's first virtual economy which includes retail, tourism, real estate, yachting, events and hospit...

Have you ever seen a USD 60 million diamond? Karine speaks to Max Fawcett, Head of Jewellery at Christie's in Geneva, the world's most renowned global auction house. In this episode, they discuss live and online auctions, customer demographics and market trends as well as Christie's portfolio of global services from art appraisals and art financing to international real estate and bespoke private...

What are the most popular luxury travel destinations? Karine speaks with Shannon Knapp, CEO of The Leading Hotels of the World to discuss luxury travel and hotel trends, the power of hyperpersonalisation and digitisation and its effect on hospitality services, expectations for diverse client-experiences, as well as new areas for luxury hotel expansion based on consumer demand. Shannon Knapp: https...

What is generative AI's role in luxury? Karine speaks with Varvn Aryacetas, AI Strategy Leader, Deloitte UK and Fabien Lopez, Innovation Director, Deloitte Switzerland to discuss luxury's response to Generative AI (GenAI). They discuss the disruption of emerging technologies, how it affects both customers and the brand, and highlight specific examples of how GenAI has already been adopted by globa...

Have we forgotten what luxury department stores truly offers clients? Karine speaks with Paolo Pitton, Co-CEO Bongénie Grieder, part of the Brunschwig Group to discuss if boutique style departments stores are a thing of the past or if they have a bright future ahead. They discuss online versus online retail experiences, tradition versus innovation, family owned businesses, the importance of human...

An online marketplace for luxury watches? Karine speaks with Tim Stracke, co-CEO & Founder of luxury watch marketplace Chrono24 to gain a digital perspective of the luxury watch industry. They discuss the consumer behaviours in an online marketplace, authenticity of buyers and sellers, opportunities for pre-owned watches and global market trends. LinkedIn Tim Stracke:  https://www.linkedin.com/in/...

Luxury goods with digital passports?   Daniela Ott: https://www.linkedin.com/in/daniela-ott-/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ Embracing Digital Product Passport as a regulatory requirement *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the...

Are luxury brands ready for this immersive digital space? Felicitas speaks to Dr. Fabio Duma, Head of Luxury & Creative Industries at Zurich University of Applied Sciences ZHAW about the business potential of NFTs, whether luxury brands are prepared for the metaverse and how this new reality will disrupt traditional brands. LinkedIn Fabio Duma: https://www.linkedin.com/in/fabioduma/ Felicitas Morh...

A pioneering spirit Nicolas Girotto, CEO of Bally, talks to Karine about transforming a brand steeped in tradition, both creatively and digitally, how Bally is redesigning retail strategy, responding to changing customer expectations and why 'Made in Switzerland' will always be part of Bally's DNA. LinkedIn Nicolas Girotto: https://ch.linkedin.com/in/nicolas-girotto-9a256 Karine Szegedi: https://w...

Disrupting distribution and design Ben Clymer, Founder and Executive Chairman of HODINKEE and Thomas Baillod, Founder of BA111OD Watch Concept join Karine Szegedi to discuss how they are shaking up this traditional industry when it comes to retail models and product innovation, and the importance of cultivating a community. LinkedIn Ben Clymer: https://www.linkedin.com/in/benjaminclymer/ Thomas Ba...

From city hotels to eco-lodges the world is waiting to be discovered In this episode, Karine is joined by Amanda Elder, Chief Commercial Officer of Kempinski Hotels and Paul Gardiner, CEO of Mantis Collection to discuss how luxury hospitality brands are adapting given the challenges posed by the pandemic, changing consumer demands and a greater focus on sustainability. LinkedIn Amanda Elder: https...

How the relevance of popular icons and symbols are elevated by luxury brands Felicitas speaks to Professor Rob Kozinets about why luxury brands associate themselves with popular culture icons from comic book characters to cult Netflix series. The two discuss why consumers look to these artistic, yet unlikely couplings, as a way to find meaning and purpose for their own values and identity.   Linke...

Do generational gaps influence attitudes towards luxury? In this episode, Dr. Michael Grampp heads southeast to India. He speaks to consumers from Baby Boomers to Generation Z to get their views on the meaning of luxury, the importance of a brand's provenance and how sustainability influences consumer behaviour across generations. Felicitas joins Michael to provide her observation on the emerging...

Adapting to a changing landscape In this episode, Michael Grampp interviews Karine Szegedi and Jules Boudrand, authors of the Deloitte Swiss Watch Industry Study, about some of this year's key findings. From optimistic industry prospects and the pre-owned market professionalising to the influence of Chinese consumers and Millennials' & Gen Z's views about watches, the trio discusses how many playe...

How luxury brands can manage the disruption on the horizon Felicitas speaks to Dr. Yajin Wang, Associate Professor of Marketing at the China Europe International Business School (CEIBS), about the differences between Eastern and Western consumer trends. They discuss why the traditional customer journey is obsolete, how brands can adapt to changing market dynamics in mainland China and why exclusiv...