Loss Prevention Magazine Podcast

In this episode of Inside Scoop, Stefanie Hoover and VP of AP and retail operations at the NRF, Dave Johnston, catch up on CORCA legislative progress, NRF council initiatives, and early insights from the Impact of Theft and Violence 2026 report.  PROTECT is almost here, and the NRF team has another fantastic show planned with attendance trending over last year. Tune in to hear about some of the se...

The Retail Industry Leaders Association (RILA) is gearing up for its AP conference in Phoenix, Arizona, April 19-22. Here, we hear from Khris Hamlin about what to expect at this year's show, including some breaking news about speakers. Khris is hyped for this show, and LPM is excited to attend and see the collaboration at work. We hear that this show is your chance to rub elbows with retail l...

In this episode, we hear from Lisa LaBruno and learn about her version of "work/life balance" as she remains a busy industry partner. Over the last year, as the executive director at the RILA Communities Foundation, Lisa has worked to connect local law enforcement, district attorneys, and retailers to achieve focused results against the worst offenders. How are they accomplishing this He...

Check out this episode to hear all about the big news and changes at WZ. With the passing of the torch from Wayne Hoover and Shane Sturman, what is the vision for the company? With an emphasis on WZ's legacy and student-focused history, we hear from Nate and Dave about their plans to take the company to the next level. We learn about Nate, his connection to WZ, and his history with Dave. WZ i...

Mike Lamb (former VP at Kroger, Walmart, and The Home Depot) and Stefanie Hoover have a wide-ranging conversation about intentional mentorship, succession planning, and avoiding micromanagement, while advocating for "freedom within a framework." Tune in to hear Mike's thoughts on leadership and how leaders must "play offense," embrace innovation, and focus on initiatives t...

Stefanie Hoover and Jamie Kress, RFID expert with Sensormatic, discuss this year's gathering of retailers at the 4th Annual Smart Exit Workshop in Bentonville, Arkansas. Sensormatic pulled out all the stops at its new facility: more than a meeting space, with mock-ups of the sales floor, stockrooms, and transition space that help retailers truly experience use cases for RFID. In this episode,...

In this episode, we hear how a police force, on the outskirts of Fort Worth, Texas and 50 miles from Dallas, is having success battling ORC with practical tactics and the partner-focused approach. Stefanie Hoover chats with Chief JT Manoushagian from the Lake Worth, Texas police department about their successful reduction in retail crime, retail partnerships, and his recommendations for retailers...

In this episode of Inside Scoop, Stefanie chats with RFID expert Jamie Kress about Total Retail Loss. TRL is changing methodologies—hear more about the ways it is impacting how LP does its job. Sensormatic has been working to create solutions that fit into and support this concept. Don't miss this conversation about ways retailers are using their integrated technologies to work smarter, beat...

Stefanie Hoover and Tony D'Onfrio chat about his induction into the NRF Ring of Excellence and his continued passion for helping the retail LP industry at Sensormatic. Their new Shrink Analyzer software is helping investigators piece together theft cases and generate ORC cases with ease.

Momentum is building! In this episode, David Johnston, VP of AP and retail operations at the NRF, tells Stefanie Hoover about his May 14th trip to The Hill. A select group of retail LP executives partnered with the NRF to visit members of Congress and the Senate who can help get CORCA across the finish line. David tells us about the changes to the bill and how the NRF is supporting retailers. Timi...

In this edition of LPM's Inside Scoop Podcast, Stefanie chats with Scott Pethuyne and Caleb Popow from Zebra about their EBR solution that is truly taking it to the next level. Is it possible to make case building easier to help ensure successful case resolution? Hear about how Zebra has been developing Workcloud Actionable Intelligence, and has released a new feature, Canvas, for complex inv...

What's David Lund been up to in that basement in Pittsburgh? In this episode of Inside Scoop, Stefanie Hoover chats with David and learns about how he's adapted to life at WZ and the recent changes with CFI Evolved. Spoiler alert— David Lund is loving life! Tune in to pick up some of the positive energy this industry leader is putting out there.

Stefanie Hoover chats with Khris Hamlin about the specifics on what to expect at the RILA AP conference this year. It's in Washington, DC, from April 27-30, a great location! Khris shares a real "catch" that RILA has pulled off for this RAP. The theme is Defining a Shared Tomorrow; based on the session topics and speakers, retailers should feel supported and have tons of new resourc...

Listen in as McLane Head of AP, Security, and Crisis Management Glenn Master, UPS VP of Public Affairs Jessica Lowrance, and Travelers Inland Marine National Practice Leader and Transportation and Crime and Theft Specialist Scott Cornel discuss the efforts of the International Supply Chain Protection Organization (ISCPO) and the Supply Chain Coalition to combat the newest strategic theft in retail...

AI is much more than ChatGPT! In this episode of LPM's Inside Scoop Podcast, we hear more about applications to help LP (and other retail teams) become more efficient and solve problems quickly. Caleb Popow and Scott Pethuyne chatted with Stefanie about what Zebra is working on in the AI space.   How might KPIs and risk modeling be improved? What are the challenges of businesses adopting AI i...

In this episode of LPM's Inside Scoop Podcast, Stefanie Hoover chats with Jamie Kress from Sensormatic about their recent meeting at Auburn University. In the third year of this event, retailers gathered to learn more about RFID, Smart Exits, pilots, rollouts, how to sell the program internally, partnering with and educating law enforcement on RFID, and many other topics. They went hands-on i...

Some things go great together. In this episode, Rhett Asher and Tony Sheppard discuss the partnership between ALTO and ThinkLP. We hear how getting better data from retailers helps ALTO react quickly and gets cases through the "red zone" and into the "end zone." How will this new integration increase store safety? Learn more here!

In this continuing podcast series with the Loss Prevention Research Council's (LPRC) Cory Lowe, PhD, we hear why felony thresholds have become an easy target for politicians. Retail crime is a complicated issue that is affected by many factors, including joblessness, ease of reselling stolen goods, and the drug epidemic. Felony thresholds have become an easy target for politicians, but when t...

Dr. Cory Lowe of the Loss Prevention Research Council (LPRC) tells it like it is in this episode of LPM's Inside Scoop Podcast. Stefanie and Cory chat about the importance of "real" data to help make informed decisions in LP. We hear about new research underway (including on facial recognition) and how their research helps to explain ROI on new technology retailers are considering....

In this episode of the Inside Scoop Podcast, Oakbrook, Illinois Chief of Police Brian Strockis has an unfiltered discussion with LPM's Stefanie Hoover about the department's effect on ORC in their community, specifically at the Oakbrook Mall. As a part of Illinois Attorney General Kwame Raoul's grant program to fight ORC, Oakbrook PD was an early adopter and led the way in technolog...

In this episode of LPM's Inside Scoop Podcast, we hear from Doug Baker, FMI's VP of Industry Relations. Stefanie and Doug discuss what's new at FMI, their AP & Grocery Resilience conference, and the results of their survey, Key Strategies for 2024 and Beyond. Hear about the focus for LP leaders in the grocery space and what's keeping them up at night. These leaders continue...

In this Inside Scoop episode, we dive into the results of a recent survey commissioned by Sensormatic and conducted by LPM. Retail LP practitioners from around the country completed a survey to determine what the current attitude towards EAS tags is. Are they a thing of the past? Or do they remain part of an effective overall shrink program? Listen in as Kelly Brooks and Jamie Kress from Sensormat...

In this episode of LPM's Inside Scoop Podcast, Stefanie Hoover chats with industry veteran Mike Marquis. Mike spent many years in senior leadership positions in retail LP and always knew it was a numbers game. In fact, he became adept at pulling the numbers together to support programs and SOPs. If you're curious about why cost vs. retail is important, how shrink can be hidden, or why in...

 In this podcast, LP Magazine continues its Inside Scoop series with Stefanie Hoover and Craig Skzlany from Sensormatic, who discuss self-checkout. What are retailers doing to address the rampant theft at the SCO? Are they closing them down or testing other methods to reduce theft and shrink? Listen in as Craig and Stefanie give us the scoop on the latest trends. 

In this episode of LPM's Inside Scoop Podcast, we hear from RFID experts about future use cases and where retailers are in the journey of adopting the technology. Jamie Kress from Sensormatic and Justin Patton from Auburn University's RFID Lab join Stefanie Hoover to discuss what is turning out to be a critical tool in the retail toolkit. Hear how retailers have scaled the tech,  the cha...