Lionhearted Dentists with Dr. Steve Rasner

Join me in welcoming my new-patient coordinator, Michele, as the first guest on the podcast. Hear her discuss the importance of screening new patients over the phone, and the detail with which this is done. Every interaction with your patients should be meaningful and personal.   Email Michele@pearlsmiles.com and DrRasner@aol.com with any questions or comments you may have, as well as topics for d...

Part four of a series on starting over. Establishing new procedures and habits takes determination. Reserve time to meet with your team. Establish protocols and procedures that your team understands and follows. Eliminate the bumps in your workflow one by one.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this pod...

You must learn to be a leader like you learn to be anything else. Strong leadership is required to implement growth and change in an organization. How do we schedule our time to eliminate broken appointments? You must establish reliable ways to confirm appointments. Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this p...

Take the extra step with each patient to each them on a personal level. Multiple staff members should be trained and cross-trained in customer service and billing. Keeping a positive mental outlook is a challenge. You must be the leader that your patients and staff can trust.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full v...

Spend your funds on the right things when you plan well in advance. Set professional goals that include certain equipment you would like. Have your own, separate, personal goals. Change is slow, but takes persistence. Holding regular meetings is necessary. Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on...

It can be hard to know where to start when you run your own practice. Goal setting is paramount. Do you have SMART goals? Your goals should be written down. Hold regular staff meetings and discuss the performance of your office. Kick off 2023 the right way with Dr Rasner.  

Have you grown since last year? Have your goals been met? Having confidence in your own skills is the first step growth as a professional. Confidence gives you the power to delegate as well as trust your teammates. Please let me know what your goals are for this year and what you would like to hear discussed.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics...

Having clear, short and long term goals is paramount in building a successful practice. Holding on to these goals and establishing core principles for your office to follow gives you stamina to grow. There is no room to cut corners when it comes to your dentistry.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this...

We must always treat our patients as patients, but they perceive our practices as customers. How would you be perceived by the general public? Focus on the cornerstones that make your patients want to return to your office.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://w...

Do your patients understand and value the importance of their oral health? You are responsible for explaining soft tissue to your patients. Good oral health begins with a regular maintenance program.   Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerIn...

Treat your practice like the business that it is. What makes your patients want to return? What convinces your patients to accept the treatment you recommend?   Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute     Other places you can connect...

How you present yourself, your office, and your treatment impacts your success directly. Serve your patients the best care possible for the most rewarding career.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute     Other places you can co...

Begin and finish each day with focus. You should be meeting regularly with your staff to discuss your goals. How well integrated is your staff? Do you trust and delegate responsibilities to your team?   Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerI...

When you look in the mirror what do you see? Work the schedule you want. Take time when you start your day, and produce when it is time to be productive.   Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute     Other places you can connect with...

Where is the discipline in your office? Discipline accounts for consistency. Foster a culture of teamwork in your office. Tune your team into the same goals.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute     Other places you can connect...

Trust and confidence should be the culture of your practice - people come to you because they trust you. Confidence comes from your training. C.E. is a lifetime investment in learning the basics.  Hear Rasner discuss how to be on time, consistent, clear, about what your patients should expect.   Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.  ...

How do we manage our teams? Delegation must be done carefully in order to be efficient. Build and maintain a team that works together and can also operate independently.     Download or stream the full episode here or on all streaming platforms.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our You...

Having discipline across all aspects of your life and practice is key to success. Don't work to pay your bills. Take an honest look at yourself and the areas you need to improve. Strategy should be your strength. Writing down your goals helps them to solidify.  

What is holding you back? You are never too far down to get back up. Many factors are out of your control, but you can control your persistence. Associate with positive people that build you up. Never quit, and stop comparing yourself to others.   Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTu...

Do you have financial freedom? Get the most out of your profession. How well you are able to communicate with your patients is crucial to your success. Stand out from the average practitioner in your area.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   Other places you can connect with Dr. Rasner:   Our Youtube channel  https://www.youtu...

Having a wide range of skills is key to feeling comfortable with the services you provide. Do you refer out patients that you would rather treat yourself? Take time to study and train in areas like sedation and extraction.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   Other places you can connect with Dr. Rasner:   Our Youtube channel ...

Having a wide range of skills is key to feeling comfortable with the services you provide. Do you refer out patients that you would rather treat yourself? Take time to study and train in areas like sedation and extraction.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   Other places you can connect with Dr. Rasner:   Our Youtube channel ...

Let your staff know what is important to you. Be a conscientious leader and team player. Share the load across the entire office and trust each team member. Give yourself ample time in the schedule to account for unexpected steps. Alleviate stress for yourself and every member of your office.

Communication is key to case acceptance. You need to make a personal connection with each of your patients. Take the time to address your weaknesses.   Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   Other places you can connect with Dr. Rasner:   Our Youtube channel  https://www.youtube.com/user/DrStevenRasnerDMD   On the web here  https://r...

How efficient is your office? Can your team operate without you? Expand your skillset to perform all the work you would like to do. Don't hold back when it comes to your training.     Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   Other places you can connect with Dr. Rasner:   Our Youtube channel  https://www.youtube.com/user/DrStevenRasner...