Kelsey Outram

LIFT Your Shop

Leisure EN ↓ 67 episodes

The LIFT Your Shop podcast is a place to get insights from some of the most respected and outstanding auto repair industry experts around the nation. Kelsey Outram, CEO of LIFT Auto Repair Marketing and co-author of the book Drive More Business: A Step-By-Step Guide To Internet Marketing for Auto Repair Shops, hosts, and discusses all things that help lift your auto repair shop from marketing, staffing, culture, expanding, procedures, tech and more. With the insights shared in each episode, shop owners will learn how to grow their shop and be a leader in the automotive industry.

Author

Kelsey Outram

Category

Leisure

Podcast website

podcasters.spotify.com

Latest episode

Apr 28, 2026

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Episodes

17 - Acquisition of New Shops with Jason Smith 08.03.2023

In this episode of LIFT Your Shop, Jason Smith of M&M Car Care Center, shared his personal experience about acquiring new shops and how he was able to expand his business quickly. He also talked about how they were able to survive during the height of Covid and what kept them busy. Lastly, be surprised to learn that revenue isn't the first deciding factor he considers when acquiring a new shop...

16 - Business Efficiencies Through Established Processes with Rob Choisser 21.02.2023

In this episode of LIFT Your Shop, Rob Choisser of Choisser Automotive Services, discussed how establishing processes can create business efficiencies. He talks about how creating thorough processes can help not only your shops operations, but can help develop a good environment for employees to work in and increase employees' performance significantly.

15 - Finding Your Purpose In Business with Kyle Meadows 08.02.2023

On this episode of LIFT Your Shop, Kyle Meadows of Meadows Automotive gives his insight on why you need to find your purpose in business to succeed. With his years of experience being a shop owner, and also a shop coach, he tells us why you need to understand yourself on a deeper level to realize your purpose and how to eventually fulfill that purpose. 

14 - Providing Opportunities Through Empowered Education with Chris Knuth 06.02.2023

In this episode of the LIFT Your Shop Podcast we discuss how to educate your team, yourself and those around you to provide a plethora of opportunities. Chris Knuth of Star Motors European and APAC ATI shares his advice and knowledge with our host Kelsey Outram.

13 - Retire On A Boat and How To Prepare For Retirement From Your Auto Repair Shop 06.02.2023

John Anderson made enough from his Auto Repair shop to be able to now live on a boat and sail the across the world. He gives his advice on how to prepare enough for retirement and be able to set yourself up to have the flexibility to live the life you want.

12 - How To Create A Shop Culture That Stands Out with Mitch Moncur 06.02.2023

On this episode of the LIFT Your Shop podcast we have Mitch Moncur of Denny's Automotive. He is a leader in his community and talks to us about how to create a shop culture that will stand out and attract the best people to work for your shop.  You can learn more about Mitch here: https://dennysautomotive.com/

11 - Perseverance Through Trauma and How To Be Successful Through Trials with Matt Hoage 06.02.2023

On this episode of the LIFT Your Shop podcast we have Matthew Hoage of OneWay Automotive Service. His story of how he is the way he is today and how he's grown to be a successful shop owner is deeply emotional and inspiring. He talks about how to persevere through trauma to become successful in not only business, but life as well.  You can learn more about Matt here: https://onewayautoservice...

10 - How To Improve Your Shop's Dynamics Through Coaching with John Lonas of Autoworks Service & Repair 06.02.2023

On this episode of the LIFT Your Shop podcast we have John Lonas of Autoworks Service & Repair. He talked to us about the importance of getting the right business coach to help you on your journey of building a successful shop.  You can learn more about John here https://autoworksserviceandrepair.com/

9 - How To Grow Your Auto Repair Shop to 25+ Locations with Troy Kaplan 06.02.2023

Troy Kaplan is an industry expert in auto repair! He has successfully grown his auto repair shop to 25 locations! In this episode of LIFT Your Shop Troy shares all of his tips, advice, and mistakes to watch out for when growing your shop. For those looking to grow into more locations, this is the episode for you!

8 - How To Understand Your Auto Repair Shops Finances with CPA/ABV Hunt Demarest 06.02.2023

On this episode of the LIFT Your Shop podcast we got to talk with CPA Hunt Demarest with the accounting firm Paar, Melis and Associates. He shares with us some of the most important metrics to understand in your auto repair shops finances.  Hunt goes over some KPIs in your Profit and Loss Statement and certain percentages that you should be shooting for. On top of that he has a downloadable b...

7 - Using Technology To Transform Your Auto Repair Shop with CEO of Tekmetric Sunil Patel 06.02.2023

On this episode of the LIFT Your Shop podcast we got to talk with CEO and Founder of Tekmetric, Sunil Patel. He shares with us how technology can transform your auto repair shop and make everything more streamlined and efficient.  Sunil initially came from the medical field and then decided to open an auto repair shop since that was his passion. He built a very successful shop but then starte...

6 - The "Once A Day" Method with David Eschbach 11.04.2022

On this episode of the LIFT Your Shop podcast we have David Eschbach of Spirit One Automotive. He talked to us about the "once a day" method he's taken on and what it takes to grow successful shops. David also started two shops just months before COVID and shares how this process kept things moving in the right direction!  You can learn more about Dave and his shops at https://spiritoneautomo...

5 - Perfecting 'On-Brand' Shop Culture, You Get What You Give with Rob Eskew 11.04.2022

In our fifth episode of the LIFT Your Shop podcast we got to talk with Rob Eskew of TRUE Automotive. His wisdom and advice on how to attract the things you want in life is truly inspirational. Learn how he's perfected his trademark "on-brand" shop culture and how he's grown his brand to the success it is.  Rob has been in the repair business since 2005, before graduating from Milton. He made...

4 - Building A Shop Culture That Attracts The Best Employees with Mike Collins 11.04.2022

This is Episode 4 of the LIFT Your Shop podcast. On this episode we have Mike Collins from Collins Auto Care talk about how he has created a world class shop culture to ensure his employees are valued and giving the best experience to their customers.   For Mike Collins, Auto Repair isn’t really about the cars. It never has been. Mike began his career in hospitality Industry, where his n...

3 - How to Build A Brand You Can Sell with Tommy Gaynor 11.04.2022

In this episode of the LIFT Your Shop podcast, we speak with Tommy Gaynor who is currently the Northwest Market Director of Sun Auto and Tire. Tommy is a 2nd generation multi store operator. A strategic and functional senior executive with 20 plus years demonstrated success in exceeding P&L goals and corporate objectives across multiple locations.  Tommy is an underperforming unit turnaro...

2 - How To Manage Auto Repair Shops 3,500 Miles Apart with John Pearson 28.12.2021

LIFT Your Shop Podcast has the awesome Joh  Pearson on and he explains how he goes about managing his two Pearson Auto shops in Alaska and his one Auto Correct shop in Arizona which are 3,500 miles apart.   John went to UTI in 2006 and worked on cars until 2010. He then joined the military to work on helicopter where they sent him to Alaska. In 2013 he started his own shop from his garag...

1 - How to Grow From One Auto Repair Shop to 6+ locations with Doug Grills 29.10.2021

LIFT Your Shop Podcast has the amazing Doug Grills on and he explains how AutoStream Car Care Center started at one location and what it took to expand out to more locations. Doug and his partner Rick Levitan have been around the auto repair industry for over 25 years and shares some amazing insights for auto repair shop owners looking to expand past their first location.   You can learn more...

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