Life Between Flights

I cannot believe we are halfway through 2026 already! Wanted to recap a few of my favorite moments from the podcast so far and so much is yet to come!      Mentioned this week: Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod | Facebook  @lifebetweenflightspod   Credits: Theme Music: MusicRevolution Art: Nomad Creations  ...

Today I talk about how my purpose and my passion for my business has changed over the last 12 years.    Mentioned this week: Holladay Coaching Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod | Facebook  @lifebetweenflightspod   Credits: Theme Music: MusicRevolution Art: Nomad Creations   The above contains affiliate link...

Today I speak with one of my favorite humans, Dr. Quinn Denny of IoPSYte . Dr. Denny helps businesses and individuals thrive by helping with hiring, processes and so much more.   Mentioned this week: IoPSYte Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod | Facebook  @lifebetweenflightspod   Credits: Theme Music: MusicRe...

Today I talk about social media, where to start and some of the tools available to travel advisors. There is so much more out there and so many nuances but this is a great overview.    Mentioned this week: My Facebook Page My Instagram Page My LinkedIn Page BranchUp Social Share Pro Rallio Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifeb...

This is probably the most controversial episode ever. Let's talk fees! Why to charge a fee, things to consider when charging a few and my experience converting my business to charging fees after hesitating for so many years.   Mentioned this week:   Chatfield Farms Host Agency Reviews Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetwee...

Today I talk about how to start networking, tips and tricks to make it easier and suggestions for networking groups to seek out.     Mentioned this week: Preferred Networking She Leads BNI Polka Dot Powerhouse Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod | Facebook  @lifebetweenflightspod   Credits: Theme Music: Music...

Today I talk with Philippa Gamse, Owner of "Websites That Win". We talk about web analytics and the resources she offers to her clients to help find the gaps in their websites.  Mentioned this week: My Planner Philippa Gamse - Websites That Win Website Wealth Virtual Book Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod |...

Today I speak with Colbe Galston, Business Services Supervisor with Douglas County Libraries in Douglas County, Colorado. The library has a wealth of information and resources, completely free to it’s users. Check out what your local library has to offer you! And if you can’t find resources in your area, you can reach out to Colbe who can help you find the resources close to you.    Mentioned this...

Today I talk about a wealth of resources available to small businesses, regardless of industry.    Mentioned this week: Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod | Facebook  @lifebetweenflightspod   Credits: Theme Music: MusicRevolution Art: Nomad Creations   The above contains affiliate links, which means that whe...

Today I welcome Laura Widhalm of Widhalm Bookkeeping back to the podcast. And I show my ignorance when it comes to money and budgets. I highly recommend working with Laura to get your books in order and start on the right foot.   Mentioned this week: Widhalm Bookkeeping: www.widhalmbookkeeping.com Babyquip: https://www.babyquip.com/?a=b1ff066 Viator: https://www.viator.com/?pid=P00003835 Travefy:...

Now that you've got your first few clients ... how do you keep them coming back to you? Today I talk about different ways to keep your clients coming back to you and referring you to others!   Mentioned this week: Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod | Facebook  @lifebetweenflightspod   Credits: Theme Music: M...

Today I talk with one of my dearest agent friends. Quise Grimes is a 5-Star Agent with Dugans Travels specializing in luxury travel. I admire her business acumen and her experiences in the industry. To work with Quise, you can contact her at 770-875-4790 mrsquise@bellsouth.net   Mentioned this week: Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instag...

As I have said multiple times ... I have been anti-niche until 2024 ... and finally stepped into my niche of highly customized itineraries crossing the globe. For some, their niche is obvious, for others it is harder to find, and for some ... it is handed to you.    Mentioned This Week: Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetw...

As our listeners know ... I did absolutely nothing to find my first clients that weren't friends and family. So take my advice and try these other ways to find clients.    Mentioned this week: Nanopulse. Digital  (and listen to Sean on my podcast here ) Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follow our socials: Instagram @lifebetweenflightspod | Facebook  @lifebet...

Today I talk to one of my favorite people, Sean Pooley, of Nanopulse Digital. I do not lie when I say that he changed my business for the better. If you are struggling with your online presence it is absolutely worth a chat with Sean. He is easy to work with and truly cares about what he does. He is a magician with websites and I cannot say too many wonderful things about Sean and Nanopulse Digita...

In today's episode I talk about the different options for travel agents when it comes to a website. I have a fully customized website hosted by Nanopulse Digital but I have used Wix, Squarespace, Wordpress and many others. I'll talk about my website, hosted websites and other options to get your information out on the world wide web!   Mentioned this week: Host Agency Reviews VacationPort Voyager...

One of my big soapboxes for the entirety of my career is education. Whether it's formal education, a training, a workshop ... attending a conference, participating at a professional level. Whatever it is! Take part in your education!   Mentioned this week: The Travel Institute Travel Agent Academy Travpromobile Courses ASTA Certifications Destination Weddings and Honeymoon Specialist Association C...

This week I talk with brand photographer and website designer, Sara Turbyfill. She made my headshot dreams come true. We talk about networking, social media and beginning tips for your website. And what do we do with all the pictures we take on trips??   Mentioned this week: Sara Turbyfill Photography and Design SheLeads Airporttag My Digital Business Card Blinq Digital Business Cards Field Trips...

How do you even begin to market your business? Take some of the steps that I definitely skipped over when starting my business. Today I discuss those first steps you should consider and some ideas for how to market your business in the beginning.    Mentioned this week: Adam the Woo Market Research Write a business plan Babyquip Viator Travefy - Get 25% off your first 3 months Dugans Travels Follo...

This week I talk about my processes for the first call with a client to their welcome home email. Looking at your processes from start to finish can help you find efficiencies. Make your software and programs work for you! Mentioned this week: Calendly - for scheduling client calls AgentMate - Agent CRM Travel Leaders Flodesk - Create beautiful newsletters Stripe - To receive payments Sugarwish -...

Today I chat with Kris Wilson-Slack, leadership coach and owner of Managers2Leaders. We talk about her path to her business, leadership programs and imposter syndrome. I might also have an obsession with the mattress stores in Maine.  Kris is also the artist behind Leaflark Art which you can find on Instagram and Etsy. I am very lucky to own my own yellow bird that she created.    Mentioned this w...

Many of us are expected to just "figure out" leadership with zero training. If you've ever felt like your confidence is eroding because of a chaotic environment, this episode is for you. I’m sharing my personal experience with good and bad leadership and encourage you to become the leader you wish you had regardless of your title or status.   Support Us: Babyquip Viator Travefy - Get 25% off your...

Excited to talk about my experience on the Celebrity Xcel in November, 2025 for their preview sailing. Celebrity Cruises is a sophisticated cruise line that I truly enjoy. The Celebrity Xcel was my first time sailing on Celebrity. I truly enjoyed the spa, the food and the martini bar and the AMAZING bartenders who entertained us for hours.    Kuza Beach Club   Babyquip Viator Travefy - Get 25% off...

Today I talk with Laura Widhalm of Widhalm Bookkeeping and Fork and Finance. We talk about her career path, how she works with her clients and some of the things small business owners should consider when running your business and keeping your finances in order.   Mentioned this week: Widhalm Bookkeeping Fork and Finance Wave Accounting Lastpass Keeper Security 1password Marie Forleo Babyquip Viat...

Whether to go independent or find some support, there's lots of resources to help find the right host agency for you! If you're a new travel agent or you have been around for a while, all host agencies offer different benefits and programs for agents of all kinds. This episode will cover things to consider when searching for a host agency.   Mentioned this week: Host Agency Reviews Babyquip Viator...